RADFORD, Va. – It takes a lot of work for Santa to make his yearly trip around the world. Thankfully, he’s receiving some help from first responders in the New River Valley on Christmas Eve. Radford’s police dispatchers are tracking Santa’s every move and can...

An AT&T outage related to the explosion in Nashville Christmas morning is causing issues with calling 911 from cellular phones in much of Middle Tennessee, including DeKalb County. Due to the outage, anyone with an emergency needing to call 911 is urged to use a...

BOWLING GREEN, Ky. (WBKO) - The Bowling Green police department announced Friday afternoon that wide-spread issues were being experienced with 911 service. Officials said callers who do not get an answer should dial 270-392-1559 or 270-393-4410. Authorities said 911...

The Conway Police Department (CPD) awarded several honors to staff members on Dec. 16 through the department’s Facebook page. While the awards would have normally been announced at CPD’s annual Christmas party, due to COVID-19, the department announced the honors...

Grey County staff are set to negotiate a new contract for Owen Sound Police Services to continue 9-1-1 call centre services for all emergency calls made throughout Grey County. Grey County Council made the recommendation at their final meeting of 2020. A report...

HOLBROOK — Residents in Navajo and Apache counties dealing with an emergency now have the option of sending a text message to 911 operators now that new technology has been implemented. A Monday, Dec. 21 press release from Navajo County Sheriff’s Office Public...

NORTH HAVEN, Conn. (WTNH) — A North Haven 911 dispatcher is being applauded for her calm demeanor while helping a local family deliver a baby over the phone. North Haven police said that Christmas Eve night, Dispatcher Roseanne Casteel took a 911 call regarding a...

WARREN COUNTY, Ky.- Many 9-1-1 lines around South Central Kentucky are currently down due to the early Friday morning explosion in Nashville near an AT&T switch building. The Bowling Green Police Department is reporting a widespread problem for their 9-1-1 line....

PIERRE, S.D. (KEVN) - 911 dispatchers are considered the “first first responders.” You might also consider them the central nervous system of emergency workers, the response inside, before the response outside. “We may not be busy, but they very well could be,” says...

COLUMBUS, Ga. (WTVM) - A 911 dispatch supervisor in Columbus has been working every Christmas for almost three decades. Frances McDaniel has no kids and has dedicated her life to being a 911 dispatcher for the Columbus Police Department. “All my dispatchers call me...

The husband sounded nervous. "My wife's in labor. I think she's actually going to have... just deliver... right now." Calling 911 from an empty parking lot near Buffalo Niagara International Airport, he could tell that his wife, Cassandra, wasn't going to make it to...

MACON COUNTY, N.C. (WLOS) — Macon County Public Health reported Wednesday, Dec. 23, it has identified a COVID-19 cluster of positive cases in Macon County’s 9-1-1 Communication Center. Five staff members at Macon County’s 9-1-1 Communication Center have tested...

NEW ORLEANS —The City of New Orleans Department of Economic Development, in partnership with the Orleans Parish Communication District (OPCD), today announced the Federal Communications Commission’s (FCC) deadline of Jan. 6, 2021 for businesses and organizations to...

SEMINOLE COUNTY, Fla. — Seminole County and the Florida Department of Health began vaccinating some residents on Wednesday. The county will administer vaccines in accordance with the State of Florida’s order of prioritized groups, which are: Priority 1A:...

SPRINGFIELD − December 23, 2020 – Senator Tim Kearney (D – Delaware/Chester) today announced $7.5 million in state grants will go to projects across Delaware County. “These funds will support incredibly important projects that will reach so many people throughout...

Bids for the public safety communications system project were awarded by the Kosciusko County commissioners Tuesday. All bids for the project were opened Dec. 15 and taken by Terry Burnworth, of Pyramid Consulting, to review before making his recommendation to the...

Monday’s Carroll City Council meeting, City Manager, Mike Pogge-Weaver, presented information received at a recent Carroll City/County Communications Center Commission meeting. The data he shared shows calls recorded are for more than just 911. Fifty percent of the...

DULUTH – Cellphone service could soon reach some of Minnesota's most remote northern wilderness, including the Gunflint Trail and parts of the Boundary Waters Canoe Area Wilderness. The Cook County Board on Tuesday approved a lease agreement allowing AT&T to build...