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New York details COVID vaccine phases heading into Phase 1b, including Dispatchers
ALBANY — The state Department of Health this week detailed the COVID-19 vaccine plan as New York continues in Phase 1a and begins to serve the initial groups from Phase 1b. Beginning Jan. 11: – Individuals Age 75 and older – First Responders and Support Staff for...
Public Safety Advocate: Looking Back and Ahead
This second 2021 Advocate is the last before the swearing in of the new administration. This week, we look back at the Nashville Bombing and why there…
The post Public Safety Advocate: Looking Back and Ahead first appeared on All Things FirstNet.
Public safety needs a better way to triage emergency calls
The overarching goal of the public-safety community is to ensure that 911 callers receive the most appropriate emergency response as quickly as possible. Lives often are on the line in an emergency, and every second matters. Achieving a balance between sending the...
Kentucky State Police to hire dozens of telecommunicators
OUISVILLE, Ky. (WAVE) - Kentucky State Police (KSP) is seeking to train and hire 34 full-time and part-time Telecommunicator positions. Jobs are open at 13 post locations across the commonwealth. KSP Telecommunicators handle dispatch duties for Kentucky State...
‘Safety is our number one priority’: Marion County judge weighs in on 911 dispute
Marion County Judge John Massey wants the public to know he has a different view of the current situation regarding 911 dispatching services. Unless the cities of Bull Shoals and Flippin pay approximately $21,000 each, the county will no longer provide ancillary law...
News anchor thanks ‘heroes’ who saved newborn son, promotes CPR in emotional broadcast (NE)
LINCOLN, Neb. — A Nebraska news anchor thanked first responders who saved his newborn son and urged parents to learn CPR in an emotional broadcast on Monday night. 1011 NOW Evening Anchor Bill Schammert went on the air Monday to tell the story of...
City of Pueblo’s 911 phone bill surcharge to more than double (CO)
Pueblo residents with telephone lines will pay about a dollar more each month per phone to fund the city's 911 communications center. Pueblo Police Chief Troy Davenport presented the fee increase to Pueblo City Council on Monday night. Since 2009, the city...
FCC rejects calls to delay indoor location accuracy improvements
Carriers won’t get more time to meet vertical location, or z-axis, accuracy requirements for cellular devices that are set to take effect in April. The Federal Communications has rejected requests from CTIA and the Association of Public Safety Communication Officials...
9-1-1 outage impacts 8 Minnesota counties
ROCHESTER, Minn. - 9-1-1 service is now restored after and 8-county outage that lasted hours. According to Minnesota Emergency Communication Networks, the 9-1-1 outage affected residents in Olmsted, Dodge, Freeborn, Mower, Rice, Steele, Wabasha, and Winona counties....
Faulty equipment to blame for 911 issue in Minnesota
The Minnesota Department of Public Safety Emergency Communication Networks division is learning more about the incident that affected 911 service for residents in eight southeastern Minnesota counties on Monday. People in Dodge, Freeborn, Mower, Olmsted, Rice, Steele,...
Brave Partners with RapidSOS to Address Overdose Crisis and Accelerate 9-1-1 Response Times in the United States
Brave Technology Coop (“Brave”), the cooperative behind a suite of tools and services that detect accidental overdoses and alert front-line responders, and RapidSOS today announced a partnership to reduce the risk of accidental drug overdose fatalities for individuals...
DPS Announces New Communications Chief (TX)
AUSTIN – Today, the Texas Department of Public Safety (DPS) announced Travis Considine as the Assistant Chief of the Media and Communications Office. Considine’s hiring was approved at the December Texas Public Safety Commission meeting. He is stationed at DPS’ Austin...
LawCo 911 integration complete: ity of Aurora fire, police now part of county-wide dispatching (MO)
The city of Aurora and the city of Marionville’s fire and police departments are now consolidated into the county-wide dispatching system operated by the Monett-Lawrence County E911 system, resulting in all calls for emergency service being dispatched from one...
First Responder Wellness and the Networks That Protect Us |
by Nursekeith | Jan 8, 2021
On episode 303 of The Nurse Keith Show, Keith interviews Dr. Anna Fitch Courie, the Director of Responder Wellness for AT&T FirstNet. Wireless infrastructure for emergency response and the wellness of our first responders is a top priority, and Dr. Courie explains it all.
By building out the wireless infrastructure used by our heroic first responders, AT&T FirstNet keeps our country safe and our first responder community connected and responsive. Meanwhile, those first responders deserve to have their struggles and challenges recognized and addressed, and that’s where Dr. Courie plays such a crucial role.
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Two Howard County police officers and a 911 dispatcher are credited with saving a man’s life after he collapsed on tennis courts in Columbia (MD)
Two Howard County police officers and a 911 dispatcher are credited with saving a man’s life after he collapsed on tennis courts in Columbia last month. A 911 caller advised that a man playing pickleball collapsed and was unconscious. Dispatcher Joanna Blankenship...
Eastham 911 Dispatcher Retires After 32 Years (MA)
EASTHAM — Firefighters get trucks and hoses; police officers, cuffs; EMTs, those screaming sirens. But 911 dispatchers? To them goes little glitz, little drama, still less recognition. The job may sound like a telephone operator’s, nothing more. But as Head Dispatcher...
Lessons Learned: How to Use COVID-19 to Prepare for Future Emergency Response
As COVID-19 once again begins to surge across the United States, those in emergency management, public health and public safety need to take a critical look at what’s been working during the pandemic, and what has to change to ensure the safety of citizens. Throughout...
I-TEAM: Family demands answers after confusion during 911 call leads to delayed response (OH)
BROOKLYN HEIGHTS, Ohio (WJW) — A retired local police officer died after a medical emergency, and the FOX 8 I-TEAM is investigating the response to the 9-1-1 call. Retired Brooklyn Heights officer Dennis Derbin’s family called for help there, but a regional dispatch...
Holbrook Regional Emergency Communications Center Celebrates Completion of New Facility (MA)
HOLBROOK — Director Steve Hooke is pleased to announce that staff at the Holbrook Regional Emergency Communications Center (HRECC) has formally moved into the new facility as of today. Construction of the new 5,967 square-foot building began in September 2019 and...
‘It was pie in the sky’: Platte County ahead of game for NG911 (NE)
Nebraska is looking at the final stages of establishing Next Generation 911 services but, according to local officials, Platte County is already on the way to achieving it. “It’s basically an overhaul of the 911 system to try to bring call centers into the digital age...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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