ESCAMBIA COUNTY, Fla. (WEAR) — Escambia County Emergency Management is working to combat ongoing staffing shortages in the department that's strained employees from working their normal duties. First responders are now asking callers to consider their situation...

They served Athens as members of the police department for more than a quarter-century; this week, Sgt. Brett W. Morman and Dispatcher Patricia D. Garza received good wishes and honors from the department for their contributions which began under Chief David Harris in...

LITTLE ROCK, Arkansas — There's been recent complaints on social media about delayed response times by 911 dispatch from Little Rock residents. People have shared their stories of being on hold or never getting an answer from responders.  Harold Hughs has been...

Callers to the Baker County Sheriff’s Office will no longer be greeted by the voice of a dispatcher whose primary role is to field emergency 9-1-1 calls. Since Tuesday, Jan. 26, calls have been picked up by an automated answering system. The change is designed to...

State Sen. Cathy Osten, who worked for more than two decades as a corrections officer and lieutenant for the Department of Corrections, has spearheaded the fight for mental health coverage through workers’ compensation since she first entered the legislature in 2012,...

Tucson's troubled 911 system is in “critical but stable” condition after the sudden resignation of its top boss after a year on the job, the new interim leader said. Jamie O’Leary, director of the city’s Public Safety Communications Department that operates 911,...

It’s been drilled into us since we were kids: When there’s an emergency, grab a phone and dial 9-1-1. Those three magic numbers ensure that first responders — including police officers, firefighters and paramedics — come to our rescue. Unfortunately, most 9-1-1...

The Florida Sheriffs Association is pleased to announce that Public Safety Telecommunicator Specialist McKenzie Davis of the Flagler County Sheriff’s Office has been selected as the 2021 Dispatcher of the Year. Each year, this award is presented at the FSA Winter...

NEW PROVIDENCE, NJ - Mountain Valley Emergency Communications Center (MVECC), the regional public safety answering point serving the communities of Summit, New Providence and Millburn, is the first public safety answering point in the country to opreationalize...

The Oak Lawn Village Board has approved plans by the Oak Lawn Regional Emergency Communications Center to relocate from Village Hall to a new site in the 9800 block of South Massasoit Avenue.A resolution regarding the future of the regional 911 center was approved at...

JEFFERSON CITY, Mo. — After the riot at the U.S. Capitol earlier this month, lawmakers have concerns about their ability to respond to a potential emergency within the Missouri statehouse. Guard911 aims to get the first officers on the scene faster than would normally...

Deanise Howard, Director of Russell County Communications, has announced her intent to retire in April 2021 after a 28-year career in public safety. Director Howard marked her 25th year with the City of Russell earlier this year, and at the time of her retirement, she...

FALMOUTH, Maine — Lee Ruby, a dispatcher with the Falmouth Police Department, gets more than a dozen calls a day from people, mostly elderly, who may have been the target of a scam. 'My grandson just called me and said he was in jail, he's stranded needs money,' said...

Through her career, Dispatcher Riccobono has earned several awards including six Commendation Awards, a Certificate of Appreciation, and a Meritorious Award for continuous excellence. She spent the majority of her career working overnights serving the citizens of...

Residents in the Northern Rockies can now dial 9-1-1. The municipality said Wednesday that the emergency call service is now fully activated for mobile and landline phones after rigorous testing.  The establishment of 9-1-1 service in the Northern Rockies represents a...

Chagrin Valley Dispatch received its $700,000 communications unit, a 40-foot-long truck that will serve as a mobile dispatch center. Dispatch Director Lt. Nick DiCicco said the unit will serve the 32 member communities in addition to residents of other regions and...