Leadership at the Scotts Bluff County Communications Center is changing hands. On Friday, outgoing director Ray Richards turned in his keys and marked his retirement with a reception in the afternoon. Richards served for 13 years as the director of the Scotts Bluff...

The Riverside Fire Department has been waiting its turn to begin using the enhanced emergency radio system now in place at the new Washington County Communications Center. The county began utilizing a new RACOM radio communication system in January and has brought all...

As the state converted 911 systems to IP-based digital technology in 2020, some phone systems may have been left behind. The Weld County Department of Public Safety Communications and the Colorado Public Utilities Commission are encouraging organizations with multiple...

Mar. 2—"Union County 88-1, ... radio check please." "88-1, you are 10-2." Union County Sheriff Mark Sheriff made the ceremonial first call and dispatch responded with the code for "loud and clear" on the county's new $7.2 million emergency communications system during...

What's the news? Hunterdon County's first responders are getting a major boost in their wireless communications thanks to the FirstNet network expansion currently underway by AT&T*. We've added a new, purpose-built cell site- located in Bethlehem Township around...

For nearly 28 years, Deanna Wells, the IT CAD vendor manager at the Cowlitz County 911 call center, has heard about the need to move from their current location — below the flood plain — in the Kelso Hall of Justice basement. On Monday, March 1, construction broke...

Moore County’s increasing population is driving up public safety costs across the area. When the Board of Commissioners met for its annual winter summit last week, in advance of the upcoming budget season, law enforcement and fire protection funding requests were at...

SOLON, OH — Marra Wargo may have never anticipated that her prior experience working at a veterinarian clinic would pay dividends in her current role as a Chagrin Valley dispatcher. But it's not every day that a local resident calls 911 saying that her dog is having...

Shirley Ryan had just left the house to go to the store on Saturday when she got a call about her daughter that no mother wants to get. “Ten minutes after I went out, her husband called me and said 'She coded. She’s dead,'” Ryan said. The previous night, Ryan's...

The baritone voice of Ray Richards will be heard just a bit less by the public going forward, as he was one of two Scotts Bluff County employees retiring at the end of February. Richards stepped down after 13 years as 911 County Communications Director on Friday, with...

WESTAMPTON – The Burlington County Board of County Commissioners honored a Burlington County Central Communications dispatcher and Delran police officer for their roles in the safe delivery of a healthy baby girl during a snowstorm. The three-day storm between Jan....

OLYMPIA – The county-led Spokane Regional Emergency Communications agency and the city of Spokane may soon be forced to reach an agreement on how to form one emergency communications agency to determine how certain tax revenue is used. Despite opposition from...

SPRINGFIELD, Ill. (WICS/WRSP) — A major overhaul at the Illinois Department of Transportation (IDOT) is keeping people safer on the roads. IDOT spent $7 million renovating their communications center in Springfield. Officials said it was a necessary step in...

BERRYVILLE — Clarke County’s 911 Communications Center has begun accepting text messages. The Clarke County Sheriff’s Office, which operates the center, is “constantly updating our equipment” to include the latest communications technology, said Sheriff Tony...

Two of the Loveland Police Department’s dispatch team members have taken their appreciation for their positions to the next level, launching a podcast to talk about their job as dispatchers and further educate the community on what they do. During her training in...

MEMPHIS, Tenn. — Dispatchers with the Shelby County Fire Department have received additional training to deal with the mental health issues brought on by the COVID-19 pandemic. The Shelby County Fire Department said this week 16 dispatchers received nationally...

FAIRFIELD — The dispatch partnership between the town and Westport is still on track, but will cost about $1.1 million more than originally anticipated. The project is now expected to cost about $4 million, up from the initial $2.9 million. The increase is largely due...

  The largest city in western Massachusetts has finished a project to improve its response to emergencies.    A new consolidated centralized 911 dispatch center has become operational for the Springfield Police and Fire Departments.     The opening of...