Top Comm Center Headlines
News & Articles
911 calls due to power outages overloading EMSA, agency says, asking Tulsans to prepare and be patient (OK)
With power outages affecting the Tulsa area because of a strain to the electrical grid caused by subfreezing temperatures, authorities are urging residents to be mindful when considering calling 911. In a news release Tuesday, EMSA spokesman Adam Paluka said the...
VECTOR HELPS CUMBERLAND COUNTY, PA. LAUNCH ASAP TO PSAP
PITTSBURGH—Cumberland County, Pa., joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP). ASAP automates communication from alarm monitoring central stations to PSAPs...
Darley Hosting Free Virtual Roundtable on FirstNet Solution (IL)
ITASCA, IL (Feb. 15, 2021) – Join us on Feb. 24 to learn about ongoing interagency efforts in the area of location-based services for public safety and catch a live demo of the newly released Z-Axis solution from FirstNet, Built by AT&T. Representatives from the...
CBS 6 Investigates: National call to reclassify 911 emergency dispatchers at federal level (NY)
CAPITAL REGION, NY (WRGB) — Right now at the federal level, the Standard Occupational Classification lists those trained operators who answer your life or death calls under Office and Administrative Support Occupations, the same category as receptionists, hotel...
AT&T : Missouri’s FirstNet Network Expands, Boosts Capabilities
Missouri's first responders are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites in 18 counties across the state. This new infrastructure is a part of the FirstNet network expansion taking...
Snowfall floods 911 dispatchers with calls (KY)
OWENSBORO, Ky. (WEHT)– With the snow wreaking havoc on Tri-State roads, 911 dispatchers have been seeing an uptick of phone calls. Some of the calls they are receiving aren’t for an emergency. Paul Nave, the Owensboro — Daviess County Central Dispatch 911 director...
Design begins on $84M, futuristic SIU communications center (IL)
SPRINGFIELD, Ill. — Illinois officials have announced that RATIO Architects will lead the design process for an expanded communications building on the Carbondale campus of Southern Illinois University. The Capital Development Board has released $8.3 million for a...
With new cell site on Ocean Pearl Road, FirstNet network expands in Currituck County (NC)
First responders in Currituck County are getting a boost in their wireless communications with the addition of a new, purpose-built FirstNet cell site and other network enhancements. This new infrastructure is part of the FirstNet network expansion taking place across...
Local 911 dispatchers train toguide callers through medical emergencies (ID)
Every second counts during a life-saving emergency with a 911 dispatcher. That is why the Madison County Sheriff’s Office is teaming up with Rexburg Police Department and Madison Fire District to improve dispatchers’ ability to give life-saving directions. “We just...
Power out? Don’t call 9-1-1! Abilene, Brownwood dispatch overrun with calls (TX)
ABILENE, Texas (KTAB/KRBC) – Police across the Big Country are asking citizens to stop calling 9-1-1 if their power is out. The Abilene Police Department says their dispatch center has been overrun with calls due to widespread power outages that began because of...
‘It’s the right thing to do’: County manager orders early vaccinations for staff at jail and 911 center (NC)
NEW HANOVER COUNTY — County Manager Chris Coudriet, in an “executive decision,” directed health officials to generate a plan that allows employees of the New Hanover County Detention Facility and 911 Communications to receive Covid-19 vaccinations immediately. ...
Atlantic Highlands To Consider Moving Emergency Dispatch Services To County (FL)
ATLANTIC HIGHLANDS — Whether it will destroy the feeling and efficiency of a small town police department or improve services and save money down the road for borough residents will be the topic of a special meeting Tuesday evening at 7 p.m. as the governing body...
All Nebraskans should be able to send texts, photos to 911 by end of 2022
By the end of 2022, Nebraskans who need to call 911 will also have the option to send text messages, photos and videos to emergency dispatchers. Those 21st century communication options will be available once the state has transitioned to a Next Generation 911 system,...
Rep. John Raney files drug overdose bill to shield 9-1-1 callers from prosecution (TX)
Texas Rep. John Raney last week filed legislation that would, if passed, shield from prosecution any Texan who makes an emergency call to help someone who appears to have overdosed — and would also protect the person for whom aid is sought. Forty states and...
The life of a Tampa Bay 911 operator (FL)
Kellen Scott is a senior telecommunicator at the Clearwater Police Department, dispatching officers in response to calls on vehicle accidents, domestic abuse, drunks, “a whole gamut of things,’' he says. A former middle school math teacher who says he wanted a change...
Heights police now looking for a full time dispatcher (TX)
The Harker Heights Police Department is currently accepting applications for a full time telecommunicator. A post on the department’s Facebook page said the person in the position will be receiving incoming calls for police and non-emergency assistance. They will also...
State awards Wyoming County $5.9 million to improve emergency communications (NY)
Wyoming County will receive $5.9 million to build new towers to assist with upgrading its emergency communications capabilities, Gov. Andrew M. Cuomo announced Thursday. A total of more than $29 million in grant funding has been awarded to Wyoming and four other...
Acton and Concord Public Safety Agencies Provide Update on Regional 911 Study
The Towns of Acton and Concord, as well as both towns’ police and fire departments, wish to provide the community with an update on their joint effort to study the feasibility of regionalizing both towns’ emergency dispatch operations. The study ultimately found that...
A glimpse at what Billings 9-1-1 dispatchers do (MT)
BILLINGS - 9-1-1 dispatchers are the first line of defense for citizens needing help with everything from routine to life threatening situations, yet they often go unrecognized for their service. The Billings City/County 9-1-1 Center is the critical link between...
Emergency communication center warns of 911 problems (CO)
A switch from analog to digital 911 systems has caused problems statewide, and Gunnison County’s emergency telephone authority warns that government and business offices should check their phone systems to see if they need to remedy their 911 connection, too. All 911...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.



