Top Comm Center Headlines

News & Articles

First Responder Appreciation: 911 Dispatchers (NY)

ELMIRA, NY (WETM) – In honor of National Public Safety Telecommunicators Week, we are recognizing the dispatchers of our area in our First Responder Appreciation segment. Public Safety Telecommunicators, the 911 dispatchers, are a vital part of an emergency response....

Expressing Gratitude for Public Safety Heroes

By Edward Parkinson, Chief Executive Officer, First Responder Network Authority

First responders face incredible challenges to keep our communities safe. This past year it has been especially true as public safety continued to uphold their oath to protect and serve during a worldwide pandemic. While we honor and celebrate these heroes every day, every April and May, we dedicate extra time to thank them for their selflessness and dedication.

Join us as we highlight the commitment and sacrifices made by those in emergency communications, the fire service, law enforcement, and emergency medical services (EMS), as well as our nation’s volunteers and public servants during these annual celebrations:

READ FULL ARTICLE

Murfreesboro Emergency Communications Center announces 2021 Public Safety Telecommunicator of the Year (TN)

Left to Right: Mayor Shane McFarland, Elizabeth Stubblefield and Seth Russell

Murfreesboro, Tenn. – Murfreesboro Emergency Communications Supervisor Elizabeth Stubblefield has been named 2021 Public Safety Telecommunicator of the Year for her selfless actions, dedication, hard work.Stubblefield takes pride in her work and is always willing to step up and help when needed. “Elizabeth’s calm demeanor during stressful times is a reassuring voice on the radio,” said Murfreesboro Communications Director Seth Russell.  “She is a 911 professional and will go above and beyond what’s is required.”Stubblefield is a four-year employee with the Emergency Communications Center. As a supervisor/trainer, she prepares for the unpredictable and teaches trainees the standard operating procedures, but also techniques for worst-case scenarios. Mayor Shane McFarland honored Stubblefield during the reading of a Proclamation recognizing April 11 – 17 as National Public Safety Telecommunicators Week at the City Council meeting on April 8.    “Stubblefield has an outstanding reputation with the Emergency Communicators Center and is highly deserving of this recognition,” Russell said.Stubblefield joins several Emergency Communications personnel across the state who are honored as 2021 Tennessee Public Safety Telecommunicators of the Year.

MVRDA telecommunicators recognized by county (NM)

DOÑA ANA COUNTY - The Doña Ana County Board of Commissioners recognized Mesilla Valley Regional Dispatch Authority telecommunicators by proclaiming the second week of April in their honor at their regular meeting Tuesday, April 13. “We are very grateful to all...

Lowndes County 911 observes telecommunicators week (GA)

VALDOSTA – Lowndes County 911 is observing the second full week of April (April 11-17) as National Public Safety Telecommunicators Week.  The week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually,...

Albany 911 dispatcher staffing shortage continues (NY)

ALBANY, NY (WRGB) — This week is National Public safety Telecommunicators week, a time dedicated to honoring those who answer our emergency calls and help keep us safe. But as CBS6 has reported for many months now, dispatchers in the city of Albany say their...

Dispatchers: The unsung heroes (WY)

TORRINGTON – When you first walk into the Torrington Police Department you will see a big glass window with at least one person sitting behind a wall of computers. There will also be the sounds of voices over the radio and the ringing of telephones. You might be...

UPCOMING EVENTREGISTER>

The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis

Wednesday, September 30 to Thursday, October 1, 2026

Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.

Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.

SURVEY

PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization

New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet

A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.

PETITIONS

Congress should reauthorize the FirstNet Authority now.

Support the reauthorization of the FirstNet Authority to preserve public safety’s network

PSBTA UPDATES

Podcast

FirstNet and the 4.9 GHz Spectrum

This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.


LISTEN TO PODCAST

GRANTS

Webinar

Accessing Federal Resources When an Emergency or Major Disaster Strikes

In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.


REGISTER

Subscribe to Comm Center News

Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.

PARTNERS

Stay Up to Date With The Latest News & Updates

Share Your Story

Join our community to share your experience and connect and collaborate with colleagues.

Join Our Newsletter

Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.

* indicates required

Follow Us

Stay connected with the latestEmergency Communications News, Articles & Information.