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How to help dispatchers help you when dialing 911 (TN)
The Memphis dispatch center took more than 600,000 911 calls last year. Here's one dispatcher's take away on calls. MEMPHIS, Tenn. — April is 911 Education Month. When people call 911, every second matters. That's why dispatcher want you to help them in helping you by...
911 centers seeing thousands of accidental calls and volume continues to increase (NC)
CHARLOTTE, N.C. (FOX 46 CHARLOTTE) – 911 centers are receiving thousands of calls each year for non-emergencies and dispatchers say you can easily help put an end to the problem. Within the past five years, dispatchers say they’ve seen a noticeable increase in...
Can 911 dispatchers find you? A St. Joseph County mom learned the hard way. (IN)
What if you called 911 and dispatchers couldn't figure out where you lived? It happened to a local mom because her house was so new it wasn't yet on a map. Dispatchers were eventually able to find Katie Bell’s house and get emergency crews there in just over 10...
VPSO provides lunch for dispatchers in observance of National Public Safety Telecommunications Week (LA)
Last week the Vernon Parish Sheriff's Office recognized dispatching personnel from VPSO and the Vernon E-911 Communications Office. VPSO provided lunch to these dispatchers in observance of National Public Safety Telecommunications Week. These individuals receive...
Pima County in need of more 911 dispatchers (AZ)
”We’re those first, first responders so when somebody has an emergency and they need law enforcement or medical help, they dial 911, we’re the ones that pick up that line,” said Amanda Rosano, dispatch supervisor for the Pima County Sheriff’s Department.
Daniels, Bryner earn KPD recognition (IL)
The Kewanee Police Department recently held its annual awards ceremony and banquet. The banquet was provided entirely through donations from three local businesses. Telecommunicator Breanne Bryner was also presented with a meritorious service award for her...
Cleveland police officer, 911 dispatcher both fired following separate investigations (OH)
CLEVELAND — An officer and a 911 dispatcher have both been fired from the Cleveland Division of Police following separate investigations into their conduct on and off the job, respectively. Sgt. Christopher Graham, a 25-year veteran of the force, was let go following...
“Call when you can, text when you can’t” (AL)
You can now ask for help without saying a word. The Baldwin County 9-1-1 system can now receive both calls and texts from residents who need assistance. Over the last several years the Alabama Next Generation Project (ANGEN) established an internet protocol network...
Gov. Eric Holcomb signs ‘Safe Haven 911’ into law (IN)
INDIANAPOLIS, Ind (WEHT) – Governor Eric Holcomb has signed House Bill 1230 into law. The law allows parents with extenuating circumstances to call 9-1-1 to give up custody of their child. Under Indiana’s Safe Haven law, a parent can anonymously give up an unwanted...
911 radio system needs upgrades, but conditions not optimal — yet (NE)
Upgrading the county’s communications system will be costly — currently estimated at $7.2 million — but will need to be done in the near future. A lot of work appears to remain to be done to get all entities receiving services through the Scotts Bluff County...
Exclusive: Tearful reunion between FedEx employee and Marion County 911 dispatcher who stayed on the phone throughout mass shooting (IN)
INDIANAPOLIS — A Marion County 911 dispatcher, several months into the job, answered the call to help keep a FedEx employee safe during the mayhem of the mass shooting at the facility on April 15. The employee, Amber Casares, reached out to FOX59 to ask for assistance to meet the…fox59.com
Flagler’s McKenzie Davis named 2020 Florida State Elks Associations Law Enforcement Support Employee of the Year (FL)
The Flagler County Sheriff’s Office announced that Flagler County Dispatcher McKenzie Davis has been selected as the 2020 Florida State Elks Associations Law Enforcement Support Employee of the Year. Davis began her career at the Flagler County Sheriff’s Office...
How Austin has spent millions of ‘reimagined’ police funds so far (TX)
AUSTIN (KXAN) — Last August, Austin City Council voted to immediately cut $20 million from the police department budget and begin a year-long process of transitioning $130 million in services away from police oversight. The city council already took steps...
Archer Heights street renamed in honor of Chicago 911 dispatcher, wife who died from COVID (NY)
CHICAGO (WLS) — The Archer Heights community celebrated two of its own Saturday, honoring Guadalupe and Maria Lopez by renaming a street after the couple who both lost their battles to COVID-19 last year. “It feels good to feel a sense of community, just to have...
Police and dispatchers help wrong way driver during medical emergency who drove down train tracks (KS)
OLATHE, Kansas (KCTV) — Olathe police and Johnson County dispatchers had to act fast Friday morning to save a wrong way driver who drove down train tracks as two oncoming trains came toward him near Northgate and Woodland Street. Someone called 911 to report a driver...
County to hire 911 director for future consolidation (AR)
The Crawford County Quorum Court is looking for a 911 director for the upcoming consolidation. Currently, the county has a 911 advisory board, but the board has appointed a committee made up of the county's police chiefs, fire chiefs, EMS, and sheriff's department. ...
Lethbridge first responders donate bikes to kids in need (Canada)
LETHBRIDGE, ALTA. -- With travel restrictions and more people staying close to home as the COVID-19 pandemic lingers on, interest in cycling is exploding and bikes continue to be some of the hottest items available for purchase. The Public Safety Communications Centre...
Borough to hire for 2 dispatch positions (AK)
The Kenai Peninsula Borough will hire two borough employees to replace outgoing state employees at the Soldotna Public Safety Communication Center following a unanimous vote in support of the hire by the assembly during their April 20 meeting. The SPSCC, which is...
FirstNet | Looking Back at an Unprecedented Year
Following every major large-scale disaster – whether manmade or natural – public safety develops an after-action report. These are vital to helping ensure that we are even more prepared for the next major event. And if there was ever a year that deserved such...
Listen To We Speak Dispatch Podcast Online At PodParadise.com
We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Our engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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