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9-1-1 centers across the commonwealth to get major upgrades (PA)
CLEARFIELD COUNTY, Pa. (WTAJ) – 9-1-1 centers across the commonwealth will receive major upgrades in the near future. Through “Next Generation 9-1-1” plan. an IP based system which will be installed in all dispatch centers across Pa. This will allow dispatchers and...
Texting 911 now offered in Wrangell, Petersburg area (AK)
Petersburg police are now able to receive text messages to 911 from some people with cell phones. Police chief Jim Kerr said this text-to-911, as it’s called, went live Tuesday for customers of AT&T. It won’t be available for cell phone users with GCI service...
Boone County collaborative effort adopts app to improve cardiac arrest (MO)
COLUMBIA - Multiple Boone County health organizations are coming together to educate and arm the public with tools to improve the survival odds of cardiac arrest. MU Health Care, Boone County Joint Communications, Boone Health Ambulance Service, Boone County...
More than a dozen cities push to minimize or even eliminate police presence at mental health calls
(CNN) — More than a dozen cities are developing “alternative” or “co-response” programs to minimize or eliminate the role of police officers responding to 911 calls involving mental health, homelessness, or substance abuse. Thirteen cities just finished an eight-week...
FCC Secures 9-1-1 Vertical Location Commitments from Wireless Carriers
FCC Secures Life-Saving Commitments From Wireless Carriers To Deliver 9-1-1 Vertical Location Information Nationwide. Federal Communications Commission Acting Chairwoman Jessica Rosenworcel this week announced agreements with America’s three largest mobile phone...
Assistive AI keeps the human element in public safety
Artificial intelligence (AI) is the most disruptive innovation in a generation. It is quickly becoming an essential component in many industries, including public safety. A perfect example of this combination of technology-assistance and human decision-making is in...
9-1-1 Festival begins Friday (AL)
HALEYVILLE - First responders--those who daily put their lives on the line serving others--will literally take center stage at the Haleyville 9-1-1 Festival Friday, June 4, and Saturday, June 5.Celebrating Haleyville as the birthplace of the nation’s first 9-1-1...
The FCC’s decision to reallocate the safety band spectrum will impede efforts to save lives
As chair of the Committee on Transportation and Infrastructure, I have a responsibility to ensure that actions Congress and the federal government take regarding our transportation networks contribute to, and do not detract from, public safety. That’s why I oppose the...
Lewis County 911 Receives $150000 TransAlta Grant to Upgrade Software and Equipment (WA)
Lewis County 911 Communications has received a $150,000 grant to upgrade its software and equipment that will help the dispatch center maintain and improve its services for the next five years. The grant comes from the TransAlta Centralia Coal Transition Grants...
Horry County Council chose infrastructure over public safety enhancements. Here’s why. (SC)
CONWAY, S.C. (WPDE) — At first glance, the decision by Horry County Council members Tuesday night may have seemed strange to those who follow them closely. In a unanimous vote, council members chose to redirect money from public safety enhancements to...
Simplified 9-1-1 Interactions Spurred More Bystander CPR (CA)
After switching to a simplified communication strategy, Los Angeles emergency dispatchers got more 9-1-1 callers to initiate early CPR on people with out-of-hospital cardiac arrest (OHCA), especially callers speaking limited English. In a retrospective cohort study,...
REPORT: Comparison of Emergency Medical Dispatch Systems for Performance of Telecommunicator-Assisted Cardiopulmonary Resuscitation Among 9-1-1 Callers With Limited English Proficiency (CA)
Key PointsQuestion Did the implementation of a new dispatch system change telecommunicator-assisted cardiopulmonary resuscitation (T-CPR) for patients in cardiac arrest involving 9-1-1 callers with limited English proficiency? Findings In this cohort study of 597...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project...
Radio scanners go radio silent (MA)
It’s the end of an era for emergency communications using analog radio on Martha’s Vineyard when the Dukes County Sheriff’s Office digitizes the airwaves Thursday. The move will make first responder communication clearer and more stable, but a side effect will be the...
The Ending 9-1-1 Fee Diversion Now Strike Force
About the 911 Strike Force On February 17, 2021, the Federal Communications Commission announced the establishment of the Ending 9-1-1 Fee Diversion Now Strike Force (911 Strike Force), a new federal advisory committee dedicated to studying and making recommendations...
LCECC implements new emergency fire dispatch protocols (KS)
The Lyon County Emergency Communications center has implemented a new, higher standard of fire protocols to identify and expertly assist when there are life-threatening circumstances involved during an emergency. Dispatchers are now EFD (Emergency Fire Dispatch)...
Little Rock woman voices concern over 9-1-1 dispatch time (AR)
A woman frantically called 9-1-1 after men pulled out their guns inside of a PetSmart. During the incident, she said the phone continued to ring for several minutes. LITTLE ROCK, Arkansas — A woman who asked to remain anonymous said she was shopping at PetSmart on...
Public Safety Advocate: Rural Broadband Update, FCC Update
There is certainly a lot happening in the field of wireless communications. Next week I will be commenting on the recent Federal Communications Commission (FCC) ruling on public-safety 4.9-GHz spectrum, but this week I want to back up and talk more about broadband for...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project addressed the...
Durham no longer routing 911 calls to Raleigh as new operators start Tuesday (NC)
DURHAM, N.C. (WNCN) – On Tuesday, Durham city officials said 911 calls would no longer be routed to Raleigh. They said they now have enough trained workers to answer all the calls that come into Durham’s call center. CBS 17 broke the story in December that some...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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