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Highway Patrol goes live with Next-Generation 911 (NC)

RALEIGH, N.C. (WITN) - The Highway Patrol went live today with its Next-Generation 911 System. The major upgrade allows the patrol’s communication centers to directly receive 911 calls being transferred from any of the state’s primary and secondary 911 centers. That...

REMSA Introduces New Name as Emergency Medical Services Provider Evolves with Healthcare Landscape (NV)

The Regional Emergency Medical Service Authority (REMSA), Northern Nevada’s nationally-recognized ground ambulance service and Care Flight, Northern Nevada and Northern California’s critical care and air ambulance transport service, today announced that they will now be known collectively as REMSA Health. The brand update is intended to better reflect what the organization has been, and is doing, for Northern Nevada in terms of innovative healthcare services outside of the hospital setting.REMSA and Care Flight have been recognized nationally for innovative solutions for care outside of the hospital.
“Health care has changed dramatically and so has the way that REMSA and Care Flight respond to calls for medical care,” said Dean Dow, President and CEO of REMSA Health. “Populations need different approaches to accessing care, including receiving care when and where they need it. REMSA Health more fully expresses our true role in this community, which reaches beyond emergency medical services and into innovative programing for integrated community and population health, strategic partnerships, community leadership and health education and prevention.”
REMSA Health has always been innovative and ahead of others in its field in providing solutions to care outside of the hospital setting. The organization has a unique structure as a non-profit organization in which it is regulated by the three local governments but does not receive any local taxpayer money. To consider REMSA and Care Flight as just public safety or transport is limiting and does not fully reflect the contributions of the organization’s emergency medical technicians (EMTs), paramedics and nurses.
Additionally, this year REMSA and Care Flight will celebrate their 35th and 40th anniversaries respectively. While REMSA ambulances have responded to approximately 70,000 requests for service per year, Care Flight ensures that residents in Nevada’s rural areas like Gardnerville, Truckee and Fallon have immediate access to emergency care, transporting an average of 1,500 patients per year to regional trauma centers. Care Flight also operates the ground 9-1-1 ambulance service for Plumas District Hospital in Quincy, CA.
“Rural locations like Tonopah, Nevada and Plumas County, California are often extremely remote and have limited access to critical healthcare resources,” said Dow. “Rural health care is suffering nationally and our region is no exception. REMSA Health has developed innovative means of serving them and that platform is now a key component of our organization.”
The variety of programs offered by REMSA Health that go beyond just ambulance transport include community and healthcare professional education, special event medical coverage, Tactical Emergency Medical Service (TEMS) Search and Rescue, the Nurse Health Line, Community Paramedicine and transport to alternative destinations.
With a $10 million grant award by the Centers for Medicare & Medicaid Services in 2011, REMSA Health served as the nationwide model for the recently developed federal ET3 program (Emergency Triage, Treat and Transport), focused on reducing the unnecessary use of emergency healthcare services, both for ambulance transports and emergency room visits. About 30% of the calls that REMSA Health responds to are for first-aid level complaints – things like sprained ankles, sore throats and toothaches. Through ET3, REMSA Health is now able to offer Medicare beneficiaries alternate care options, such as a telehealth virtual visit, instead of a trip to the emergency room. As a result, the patient is able to be treated entirely at home and the highest level of emergency medical services remain available for the most critical emergencies. Today, REMSA Health is one of 205 emergency medical service agencies selected by the federal government participating in ET3.
“Because of our dedication to caring for the people in our communities, the federal government and other experts in health care have recognized REMSA Health’s accomplishments, quality and innovation and that speaks volumes about our organization,” said Dow. “From being one of the first helicopter EMS programs in the country to embracing a unique public utility model for ground transport, REMSA Health’s pioneering spirit has been a guiding principle since the beginning. The name REMSA Health truly reflects who we have been for decades, who we are today and who we will continue to be in the future.”
About REMSA Health
REMSA Health is a private, non-profit community organization which provides a full range of innovative healthcare services outside of the hospital setting. We are funded only by user fees, with no local tax subsidies. REMSA Health provides Washoe County’s 420,000+ residents with 24/7 ambulance services. Care Flight, a service of REMSA Health, provides critical care transport services via ground and air ambulance across the western United States. REMSA Health includes an internationally accredited Regional Emergency Communications Center, a Nevada-licensed Center for Integrated Health and Community Education, Community Paramedics, an accredited Nurse Health Line, and special operations and special events teams. REMSA Health: Care. Community. Innovation.

Emergency Communications Officer | AEDR Journal

In 2019, of all of U.S. states/territories, only twelve require the Emergency Communications Officer (ECO) to meet hiring (character) standards, only twenty-nine require basic training standards, only twenty-three require continuing-education standards, and only...

City of Odessa receives state award (TX)

The City of Odessa’s Public Safety Communications Department on Monday received the Telecommunicator Team of the Year Award from the Texas Association of Public Safety Communications Officials.In July 2020, APCO presented the same award to the city for their work...

Chicago’s Office of Emergency Management and Communications Introduces a New Smart911 Feature Allowing Residents to Opt-in to Sharing Camera Footage with the Chicago Police Department (IL)

The City of Chicago’s Office of Emergency Management & Communications (OEMC) is introducing a new feature available as part of the Smart911 platform to assist the Chicago Police Department in better serving Chicago communities. Residents with a Smart911 safety...

Honoring Chisago County dispatchers (MN)

Last month, the Chisago County Sheriff’s Office celebrated this year’s National Telecommunicators Week on April 11-17, by honoring its dedicated 911 Emergency Dispatchers. During an emergency, they are the first point of contact for the citizens of Chisago County,...

Next Generation 911 is coming to York County (PA)

The York County Commissioners recently approved an agreement with the Pennsylvania Emergency Management Agency that will bring about the use of Next Generation 911. According to a news release, the upgraded service comes at no cost to the county and...

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PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization

New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet

A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.

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Support the reauthorization of the FirstNet Authority to preserve public safety’s network

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Podcast

FirstNet and the 4.9 GHz Spectrum

This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.


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Webinar

Accessing Federal Resources When an Emergency or Major Disaster Strikes

In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.


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