Teflon councilman George Muschal and wife Theresa are on their way out of Trenton but they almost didn't make it past the weekend. They said in interviews Monday that they're thankful to be alive after an out-of-control driver slammed into their business Saturday,...

Question:What’s the status of Ripon’s dispatch transfer?Answer:After nine months of intensive work, the transfer of all Emergency Communications Services between the city of Ripon and Fond du Lac County Communications Center happened Tuesday. “The transition has been...

Spencer Merritt thought he was going to die. Voices in his head—angry, insistent voices—told him he’d been poisoned by Ivermex, an antiparasite drug prescribed for veterinary use that his mother kept in the house. Other imagined voices belonging to his mother and...

A new emergency communications tower has recently opened at Umina Beach in a bid to expand the Central Coast’s Public Safety Network. The new radio site, which is located at 51 Castle Circuit, Umina Beach, was delivered by the NSW Telco Authority. Parliamentary...

It's been a heck of a ride for David Johnson. On May 27 he hung up his headset and retired after 36 years of working in the Somerset County Department of Emergency Services. Those years held many calls for Johnson, nicknamed "JJ," including United Flight 93 crashing...

Storm season is coming with potential disasters from coast to coast. But this year, first responders won’t have to face them alone. AT&T’s FirstNet has stationed more than 30 trained Labradoodles nationwide to offer them support on the front lines—easing the...

The seasonally adjusted unemployment rate in Kansas was as high as 12.6% in April 2020. And the COVID-19 pandemic brought higher-than-usual unemployment rates, which Melanie Bergers and the dispatch center in Shawnee County were hoping would mean an increase in...

On top of the normal stress that comes with the job, many North Texas 911 dispatchers have also had to deal with extended work hours. They’re filling the gaps created by the number of dispatcher vacancies many cities, including Lewisville, are experiencing. Kevin...

Veteran dispatcher Mary Jo Baird has resigned following what is essentially a ‘demotion’ as interim director of the Claiborne E-911 system. The Claiborne Emergency Communications Board decided during its May meeting to appoint Claiborne Sheriff Bob Brooks to the post...

LANSING, Mich. (WILX) - Following the death of George Floyd last year, some Americans have been looking closer at how police respond to emergency calls. In 2020, Ingham County Dispatch received over 150,000 calls to 911. Not all of those needed a police or fire...