Aubrey Higgins proved to her trainers recently that she was prepared to master Oakland County chaos on her own. The new telecommunicator graduated from six months of 911 call center training by calmly organizing emergency responses to a busy simulated half-hour's...

The City of Langford’s decision to strike out on its own for emergency fire dispatch services will likely put more cash in the pockets of Sooke taxpayers. Langford has operated a joint fire dispatch service for nine years with Sooke, Highlands, Metchosin, Salt Spring...

After insisting an EMD program would be 'too challenging,' airport officials are planning to train all 911 dispatchers to handle medical calls. COLLEGE PARK, Ga. — Hartsfield-Jackson Atlanta International Airport is now hiring Emergency Medical Dispatchers and EMD...

On second thought . . . well, never mind. The Arlington County government auditor, Chris Horton, has received permission to abandon an in-progress look at overtime costs at the Arlington County Sheriff’s Office. The audit began prior to the pandemic, and with its...

RIVER ROUGE, Mich. (FOX 2) - "I felt uncomfortable, I am already frightened to go to work," Felicia Beard said. "I was already intimidated." Felicia Beard worked for the River Rouge Police Department for 17 years, but the 911 dispatcher says the racism,...

“The smartwatch will complement SOMA’s broader “Public Safety as a Service” cloud platform, which includes dispatch, emergency response, data interoperability, and jail management components.” Law enforcement tech specialist SOMA Global has announced a new smartwatch...

LIHU‘E — The Kaua‘i County Council voiced support for the Kaua‘i Police Department’s continued efforts to encrypt dispatch communications. KPD Chief Todd Raybuck said that it’s “pretty common knowledge where our officers are assigned and how many officers we have on...

HUMBOLDT, Calif. — Humboldt County announced Thursday a new project to improve their public safety radio system as they said communication is critical during an emergency and the project is long overdue. The project focuses on the system linking first responders...

OXFORD, Ga. — Next summer, public safety radio dead spots across Newton County will be no more. County officials and first responders gathered outside Newton County Fire Station No. 9, located at 176 Mt. Zion Road in Oxford, on Thursday to break ground on the...

When an emergency occurs, it's important that calls are sent to the right place and personnel are able to locate those involved. Upgrading 9-1-1 infrastructure can help with these tasks. Prince William County will switch to Emergency Services Internet Protocol Network...

Erie, PA – The Erie County Department of Public Safety has launched a new mobile application called CrewForce, which aids first responders who are responding to an emergency by providing access to mission-critical information in real time. CrewForce provides a vital...

Lexington, SC 06/16/2021 - Emergency Service officials in Lexington County have announced that Smart911 is now available to all individuals. Smart911 is a free service that allows individuals and families to sign up online to provide key information to County 9-1-1...

DURHAM, N.C. (WTVD) -- A Raleigh man tried to call 9-1-1 three times on his way into Durham Wednesday when he came upon a wreck but couldn't get through to anyone. Josh Privette said he was headed to dinner on Highway 70 and saw a car stopped that had its airbags out...

The town of Little Elm will soon have another tool to help with emergency response. The Town Council on Tuesday approved the purchase of a mobile command center from Farber Specialty Vehicles in the amount of $599,853. According to the town, the 38-foot-long vehicle...

The Douglas County Sheriff’s Office is the first law enforcement agency in the State of Nevada to deploy Live911 technology. Developed by Higher Ground, Live911 allows first responders to hear the 911 calls as they are being answered by dispatchers in real-time. This...

A new tool to help 911 dispatchers has already helped save a life in the Northwest Territories. RapidSOS is a data platform that helps first responders locate callers by tracking the GPS on their smartphones. The 911 division in the N.W.T. government started using...

COMMUNICATION is vital, especially during natural disaster incidents. For Port Stephens there is an ongoing collaboration of agencies where Marine Rescue assists the Rural Fire Service with radio communications playing a major role during bushfire events. The Public...