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2021-11: Kansas Highway Patrol Communications Receives CALEA Accreditation
CALEA accreditation is an accomplishment less than five percent of all law enforcement agencies attain The Kansas Highway Patrol Communications Center was honored with a Certificate of Accreditation by the Commission on Accreditation for Law Enforcement Agencies, Inc....
After a decade, Congress might finally bring 911 into the internet age
When it comes to user-interface design, 911 is about as good as it gets. It’s the “most recognized number in the United States,” Steve Souder, a prominent 911 leader, points out. Simple, fast, and it works from any telephone in the United States. No matter what the...
Dispatch Center – 911 and Communications Spotlight (CO)
Cheyenne is a Rangely native and loves all things Rangely! She graduated from Rangely High School in 2015. She furthered her education at Colorado Northwestern Community College, also in Rangely. She is a proud Mother of two boys. Rangely creates great...
Dispatcher discovers her dream job at Bakersfield PD – Behind the Badge (CA)
When describing the personality of Brandy Watts, the word “enthusiastic” immediately comes to mind, especially when the police dispatcher is discussing her career in law enforcement. As a dispatcher with the Bakersfield Police Department for more than 20 years, Watts,...
NICE to Deliver Data-Driven Incident Reconstruction and Insights to 911
Thousands of 911 centers are improving their response by leveraging the life-saving data of the RapidSOS Clearinghouse. Now, thanks to our NICE Inform integration with RapidSOS, that same data can transform your post incident reconstruction and investigations. Double...
Dispatch official: No Shawnee County 911 calls went unanswered because of AT&T outage (KS)
No Shawnee County 911 calls went unanswered Sunday evening because of an AT&T outage that affected dispatching centers in Shawnee and Sedgwick counties. For an unknown amount of time, people calling 911 in Sedgwick County weren't getting through due to the outage,...
Fairfax County upgrades 911 calls to help vulnerable residents, first responders (VA)
People using 911 in Fairfax County can now provide medical details and other information to help first responders know more about a situation before they arrive. The county rolled out the change on July 1, allowing people to sign up ahead of time with information...
Durant Communications and Bryan County 911 Dispatch CAD system update goes live today (OK)
DURANT – Durant Communications and Bryan County 911 Dispatchers began using an upgraded Computer Aided Dispatch (CAD) system during calls Tuesday starting at 9 a.m. “The new CAD software upgrade interface is more user-friendly and 911 Dispatchers now have quicker...
Richmond Heights considers police, fire, EMS dispatch merger (OH)
RICHMOND HEIGHTS, Ohio -- City Council heard Tuesday (July 27) a presentation from its police and fire chiefs about the possibility of merging the Heights Hillcrest Communications Center, upon which the city has relied since 2018 for its dispatch services, with the...
KAKE News Investigates: Sedgwick County looking into two-hour 911 outage (KS)
WICHITA, Kan. (KAKE) - The state's backup system for 911 centers isn't much help for Sedgwick County. It wasn't working during a two-hour outage early Sunday morning. Sedgwick County's 911 system went down around 12:30 a.m. Sunday and operators didn't discover the...
South Euclid becomes first member city to approve dispatch center merger (OH)
SOUTH EUCLID, Ohio -- Member communities of the Heights Hillcrest Communications Center (HHCC) are in the process of determining whether to merge with Chagrin Valley Dispatch, and South Euclid has become the first to move the process forward. Those HHCC cities include...
Implementing E911 On-prem: Automatic Location Identification
RAY BAUM’s Act and state laws are in place to correct the situation in which first responders arrive at an address, discover a sprawling campus or large multi-story building, and panic sets in because they don't know where to begin looking for the 911 caller. In a...
City of Topeka gives first look at draft study for possible new Public Safety Building (KS)
TOPEKA, Kan. (WIBW) -- Two long-term projects could intersect as Topeka drives toward the future. The go-ahead to rebuild the Polk-Quincy viaduct is bringing new attention to discussions over whether to relocate the Topeka and Shawnee County Law Enforcement Center....
Carter County Commission votes down $3.5 million bid for countywide communications system (TN)
ELIZABETHTON — In a special called meeting on Monday evening, the Carter County Commission soundly voted down a bid of $3,428,687.40 for a new countywide communications system that would have provided up-to-date radio communication for 10 agencies, including law...
Shortage of 911 dispatchers cause concerns in Philadelphia: ‘Nobody answers the phone’ (PA)
PHILADELPHIA (WPVI) -- When you call 9-1-1 in Philadelphia, you expect a dispatcher to pick up the phone within seconds. But the people who spoke with Action News say that is just magical thinking. The reality is, staffing concerns are causing some serious concerns in...
$3 Million State Grant Approved For Tolland County Mutual Aid (CT)
TOLLAND, CT — The State Bond Commission Friday approved $3 million to upgrade the Tolland County Mutual Aid emergency communication system. The move was hailed by state Rep. Tammy Nuccio (R-Ashford, Tolland, Willington), state Rep. Pat Boyd (D-Brooklyn, Eastford,...
Egypt’s Sisi follows up on developments to establish national emergency, public safety network
Egypt’s President Abdel-Fattah El-Sisi followed up on the work progress to establish a unified national network for emergency and public safety in a meeting with ministers on Tuesday. The planned network aims to achieve full control and cooperation among all parties...
ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers
ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers Data has been called the oil of the 21st century because pretty much everything these days runs on it. This is particularly true of public-safety and justice operations....
Providing End-to-End Public Safety Communications
The Convergence of FirstNet and NextGen 9-1-1 | The Only Carrier Providing End-to-End Public Safety Communications AT&T Earns Frost & Sullivan NextGen 9-1-1 Market Leadership Award for 3rd Consecutive Year We create connections. It is our fundamental...
LAFD Implements ‘what3words’ Tool For Locating Callers During Emergencies (CA)
The Los Angeles Fire Department (LAFD) is adopting what3words as a tool to help locate callers faster in an emergency, taking out the “search” from search and rescue. What3words divided the world into 10-foot squares and gave each square a unique combination of three...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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