CAPE MAY — In “one really incredible crack” on Wednesday, the city's decision as to whether to move to the countywide emergency dispatch system got a lot easier when lightning struck City Hall. “It fried our dispatch center. It fried our backups, everything,” said...

One company said it was deliberately excluded from multi-million dollar contracts with Bakersfield, Kern County, and Taejong Ranch to upgrade the county’s public security communications network. EF Johnson, a Minnesota-based radio maker, wrote in a June letter to the...

Seattle Police Chief Adrian Diaz (Photo: Paul Kiefer, PubliCola News) By Paul Kiefer By next summer, Seattle’s emergency call dispatchers may have a new crisis response team at their disposal. The new unit, called Triage One, would be housed within the Seattle Fire...

Escambia County will now default to using a different primary medical helicopter company in what county officials say is an attempt to get the best, quickest service to residents, but the competitor who has been bumped down the call list is worried that will have the...

Uvalde City Council members recently approved the purchase of a new records management and dispatch system for the Uvalde Police Department at a cost of approximately $210,000. UPD Chief Daniel Rodriguez told councilmen at their July 13 meeting that the current system...

MANCHESTER — A decision on whether the town will move its dispatch operations to the North Shore Regional 911 Center in Middleton is expected to be made in September. Between now and then, the town hopes to hold a number of public forums for residents to ask questions...

CHARLOTTESVILLE, Va. (WVIR) - There are new developments in the 911 outages that affected many parts of central Virginia throughout Thursday, July 22. The Emergency Communications Center (ECC) - which covers Charlottesville, Albemarle County, and the University of...

WARSAW — Thursday was payback time for Noble County E-911 — in the best way possible. Noble County dispatchers filled a tote — and much more — that had been given to them by Indiana State Police dispatchers and gave it to their counterparts at the Kosciusko County...

WHEELING — Some recently retired or retiring first responders might soon get a call, as there is an immediate need to hire experienced dispatchers for the Ohio County 911 system, county commissioners learned this week. Recent departures and expected retirements in the...

Combing the woods on a call for shots fired, Sgt. Robert Mitchell has two invaluable tools to protect himself and the residents he swore to protect: his gun and his radio. The sergeant was relieved to hear the County Council recently approved new radios with better...

Jen Beal monitors information Thursday during her shift inside the Lewiston-Auburn 911 Center in Auburn. Daryn Slover/Sun Journal AUBURN — County taxes in Lewiston and Auburn help pay for the Androscoggin County emergency dispatch center, but the service is not...

Macomb County has completed work on a new training center that will help prepare new dispatchers for emergency work. The center was opened in April at the Macomb County Emergency Management and Communications Technical Services Building on Dunham Road in Mount...

MEMPHIS, Tenn. (WMC) - The Mid-South has its share of severe thunderstorm warnings in a give year. The National Weather Service plan to better communicate the severity and potential impacts from severe thunderstorm wind and hail by adding a “damage threat” tag to...

Washington D.C.’s 911 center is faced with a severe staffing shortage as violent crime surges in the nation’s capital. Last week, only 50 percent staff availability led the emergency agency’s interim director, Cleo Subido, to implement mandatory overtime, as first...

As calls from other first responder organizations filtered into the employee wellness team at the Brandon Police Service, it became abundantly clear to Const. Amanda Conway that more support for these groups was needed. "I had the idea of making a multi-organizational...