Residents or visitors to Lowndes County can now send a text message to 9-1-1 for help in an emergency. While Lowndes County 911 emphasizes calls are still the best and fastest way to contact 9-1-1, text messages are an option when a call may not be possible. “Lowndes...

Cobb County will receive Text to 911 calls from unincorporated Cobb County and the cities within Cobb. Information will be relayed to the appropriate city if necessary. Smyrna 911 has deployed its own Text to 911. The county will work with Smyrna to provide seamless...

In July, the Wilkin County Board approved three new full-time dispatcher positions, totaling four this year. The new positions bring the total number of full-time dispatcher positions to eight, an amount that’s needed to sustain the 24/7 workload, according to Wilkin...

FAIRFIELD — Several first responders were recently honored for their quick actions that officials say saved a resident’s life this summer. Lt. Patrick Barry, officer Felix Gonzalez, firefighter Justin Crawford, telecommunicator Lynn Erazmus telecommunicator Jennifer...

Almost 1,000 people accidentally called 911 in July, according to the Kenai Peninsula Borough Office of Emergency Management. That’s up 55% from last year. In a post shared to Facebook last week, OEM’s emergency alert system — KPB Alerts — provided information on how...

The ability to multitask is a requirement in several careers, but for 911 dispatchers multitasking is taken to level beyond what most people can comprehend. At the Tustin Police Department, dispatchers are simultaneously answering calls and dispatching officers , with...

A radio connection upgrade has eliminated between six and eight dead areas in Westbrook where portable public safety radios didn’t work. “We had a lot of dead spots in the city. It made it very difficult for officers, as their transmissions were often garbled in these...

Written by Colin Wood Aug 10, 2021 | STATESCOOP The New York City Fire Department retired a 45-year-old computer aided dispatch system last week, following a four-year project to develop a modern platform that officials said is more reliable and has new functionality...

ATLANTA (CBS46) — When you dial 911, you may expect dispatchers to immediately know the location and send emergency crews. But that’s not always the case. The process can take minutes, but when every second counts, that can be too long, so dispatchers are now using...

STUART, Fla. — When students head back to the classroom this year, all Florida school districts must be in compliance with Alyssa's Law. The law is named in honor of Alyssa Alhadeff, a student killed at Marjory Stoneman Douglas High School in Parkland when a gunman...

Help FireRescue1 learn how you are using communications technology on the job – and tell us what you need to better manage emergency response Communications are critical for informed and appropriate emergency response, and the technology designed for the fire service...

Keith Thornton, a 911 dispatcher with the Chicago Police Department, is being praised for his handling of the tragic police shooting that took the life of 29-year-old Officer Ella French and wounded her partner. On social media, Thornton was praised from people who...

Langley City is calling on all B.C. municipalities to join a call to better coordinate ambulance and fire services. Martin’s motion wants the provincial government and BC Emergency Health Services (BCEHS) to allocate funding to improve response times and coordination...

After eight decades of providing emergency backup communications on a volunteer basis during some of this region’s worst storms and disasters, members of the Steel City Amateur Radio Club will be hitting the airwaves this week to sing their own praises. The club of...

On a recent afternoon, Antoine Mosley was panhandling on Cerrillos Road when the city's Alternative Response Unit arrived. The unit includes a caseworker, a paramedic and a police officer who respond to low-threat 911 calls usually related to behavioral health issues....

Hoping to bring local control of fees charged to pay for 9-1-1 services, the Central Texas Council of Governments is asking its members to create a regional 9-1-1 Emergency Communications District. “It was advantageous for us to stay (before) because we were getting...

RICHMOND (August 5, 2021)—The Virginia Association of Counties (VACo) announced the 30 recipients of the 2021 Achievement Awards, which recognize excellence in local government programs. VACo received 102 submissions. Winning entries focused on addressing...