JONESBORO, Ark. (KAIT) - City leaders are working to make every 911 call just a little more efficient. Thousands of calls come into the dispatch center every day. But what happens when there is a language barrier during that emergency call? “Sometimes, we have trouble...

Citing an inability to keep up with a surge in crime that's overwhelming officers, St. Paul Police Chief Todd Axtell is asking the City Council to spend $3.1 million more on his department than what Mayor Melvin Carter proposed. The unusual bucking of authority during...

GOOSE CREEK, S.C. (WCSC) - Goose Creek Police say their newly-renovated communications center will better serve the community and prepare first responders before they arrive on the scene of a crisis. Goose Creek emergency dispatchers will begin working in the new...

Santa Barbara, Calif.  – The Santa Barbara County Sheriff’s Office has sent 21 Sheriff’s deputies and two communications dispatchers to El Dorado County to assist in the fight against the Caldor Fire. In addition, the Santa Barbara Police Department sent four...

VAN NUYS, Calif. — Preparing for the worst and hoping it never happens — that's the order of the day for Michael Schlenker, who is perched atop San Vicente Mountain Park on a Saturday morning. He is a volunteer with the Los Angeles Fire Department Auxiliary...

Sep. 1—KINGWOOD — Employees of the Preston County Sheriff's Office and Preston County Office of Emergency Management /911 got a pay raise at Tuesday's regular meeting of the Preston County Commission. Sheriff Paul Pritt asked the commission to increase pay to a level...

The County Dispatch is offering news operators $17.05 an hour with opportunities for promotions and raises. LANCASTER, Pa. — The Lancaster County 911 center hosted a job fair today in an attempt to hire help the center says they desperately need. The 911 center has...

Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls...

BEAUMONT, Texas — Police departments across the Southeast Texas region say people are having issues calling 911. The Beaumont Police Department announced Tuesday night that their phone line problem was stemming from an AT&T phone line issue, but it has been...

The response time of emergency services in Burns Lake and the surrounding community has been a long-standing issue, and it came to ahead on July 14, 2021 around 8:50 p.m. when three teens were involved in a single vehicle rollover on Eakin Settlement Road in the...

CHESTERFIELD COUNTY, Va. (WRIC) — As Tropical Depression Ida approaches Central Virginia, the Chesterfield County Emergency Communications Center (ECC) is preparing to handle an influx of calls for assistance from local residents. Storms are projected to hit the area...

New York State lawmakers passed a bill that would designate as first responders the emergency operators and dispatchers within police, fire, and emergency services departments. The designation would make the dispatchers and operators eligible for the same protections,...

In their first two August meetings, Pontotoc County supervisors approved the tax rolls so they could begin putting a budget into place for the next fiscal year which will start October 1. In addition, the board will be attending the American Rescue Plan seminar in...

PITTSBURGH — Almost every county in Southwestern Pennsylvania is reporting a shortage of 911 dispatchers. This is not only affecting centers locally, but nationwide. It’s a serious issue and the big question is: will your call be answered right away? Dispatch centers...

Prince George’s County is the first jurisdiction in Maryland and second in the National Capital Region to launch a Next Generation 9-1-1 (NG911) system — which bolsters public safety by improving emergency services for the public, 9-1-1 professionals, and first...