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FirstNet®, Built with AT&T Brings Health & Wellness Training to First Responders
SCITUATE, Mass., Oct. 21, 2021 /PRNewswire/ -- FirstNet, Built with AT&T and O2X Human Performance are collaborating to support the health, wellness and human performance of first responders. This program brings health, wellness and resilience training workshops...
Sepura Launch SmartView, Combining Indoor and Outdoor Location Reporting
The application will provide a significant operational advantage to organisations operating complex sites such as airports, utilities plants and sports stadiums, as well as those working in public safety. Sepura have added to their portfolio of powerful AppSPACE...
Would increasing salaries for Durham 911 operators help retain more employees as the shortage continues? (NC)
RALEIGH, N.C. (WNCN) – The city of Durham has one of the highest 911 operator vacancy rates in the Triangle, almost 40 percent of their operator positions are unfilled. Durham city officials told CBS 17 they are working to fill these vacancies, but in the last...
New TV show ‘911 Crisis Center’ spotlights day in the life of Chagrin Valley area dispatchers (OH)
WALTON HILLS, Ohio (WJW) — An emergency call center in Northeast Ohio is soon getting the small-screen treatment. The new documentary-style show “911 Crisis Center,” coming to Oxygen starting Nov. 6, features Chagrin Valley area dispatchers as they navigate emergency...
Newly-Retired Jenks 911 Dispatcher Honored For 46 Years Of Service – NewsBreak
JENKS, Oklahoma - The City of Jenks is honoring a newly-retired city employee for 46 years of service. “Therefore I, Cory Box, Mayor of Jenks do hereby proclaim October 16th in the City of Jenks as ‘James Bruce Parker’ day,” Box said. News On 6 first shared about...
Abbeville PD makes changes to their phone system (AL)
ABBEVILLE, Ala. (WTVY) - The Abbeville Police Department is still working through changes after recently moving their dispatch center. However, they want to make sure the community knows the department is still there to serve. “There’s a lot of people that here in...
New Bill Would Establish Property Tax Credit for First Responders (MD)
County Council President Tom Hucker and Council Vice President Gabe Albornoz introduced a bill Tuesday that would create a property tax credit for full-time first responders in Montgomery County. Eligible Montgomery County sworn police officers, firefighters,...
Arizona Department of Administration (ADOA) selects 1Spatial to support Next Generation 9-1-1 Buildout
The State of Arizona has begun migrating from Enhanced 9-1-1 to NextGen 9-1-1 (NG9-1-1) to improve the infrastructure and processes that support the 9-1-1 efforts. Accurate geospatial data will be essential to ensure calls are routed to the correct Public Safety...
911 Communications Center seeks re-accreditation, invites public comment (SC)
Lexington, SC 10/19/2021 – A team of Assessors from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®) will conduct a virtual assessment beginning Nov. 1, 2021 through Nov. 2, 2021, to examine all aspects of the Lexington County Communications...
‘He did have cool toys’: Police answer 4-year-old’s emergency call (New Zealand)
New Zealand police said that while they don't encourage children to call the emergency number, the incident was "too cute not to share.” WELLINGTON, New Zealand — An emergency call made by a 4-year-old New Zealand boy asking for police to come over and check out his...
Public Safety Foundation Network Launches to Support First Responder Agencies and the Communities They Serve
Member-based initiative unites first responder foundations to address resource gaps LAS VEGAS, Oct. 19, 2021 /PRNewswire/ -- More than 20 public responder foundations united today to launch the Public Safety Foundation Network (PSFN), the only coalition of nonprofits...
Trenton Mayor and First Responders Ask City Council to Advance Proposals to Keep Trenton’s Emergency Communications Online (NJ)
City has a Deadline of Oct. 31, 2021 to Pay Radio Service Provider Trenton, N.J. – Mayor W. Reed Gusciora – flanked by clergy, city residents, union representatives and his police, fire, and EMS command staff – today called on Trenton City Council to approve payment...
Nokia modernises Vermont Department of Public Safety communications network for first responders
Nokia said it has upgraded the State of Vermont Department of Public Safety (DPS) microwave communications network, which supports the mission-critical communication needs of several state agencies. The fully implemented microwave platform provides the state with...
Public Safety Advocate: FirstNet Tribal Successes, Interoperable PTT and Data, AT&T and FirstNet Authority Move Forward
The US Department of the Interior recently conducted a series of webinars to highlight advances within the various Tribal communities. I was most interested in the FirstNet portion of the webinar which was in a panel format. Hosted by FirstNet (Built with AT&T),...
Roller coasters are causing smart devices to accidentally call 911. Dispatchers say it’s taxing their system (TN)
In the popular tourism destination of Sevier County, the 911 dispatch center director estimates 60% of accidental calls come from amusement park rides. SEVIER COUNTY, Tenn. — Sevier County's 911 dispatch center receives dozens of emergency calls a day from smartphones...
Kyle Plush: New recommendations for Cincinnati’s 911 center (OH)
CINCINNATI (FOX19) - When the city of Cincinnati agreed to pay $6 million to the family of Kyle Plush to settle a wrongful death lawsuit earlier this year, the city pledged to make more improvements to the 911 center. The settlement specifies $250,000 for improvements...
Investigation of E-911 Center reveals complaints of hostile workplace, medical privacy violations, missing public records (TN)
CLARKSVILLE, TN (CLARKSVILLE NOW) – Kerston Abbott worked at the Montgomery County E-911 Center for nine years before she quit in October 2020, taking a massive pay cut and giving up her county benefits. She said she never had any intention of leaving until Hope...
O’Fallon hires from within for new police chief, public safety director (IL)
Kirk Brueggeman, a police captain with 23 years of experience, has been named the next Director of Public Safety and the new chief of police in O’Fallon. In his role as director, he will be responsible for the city’s department that includes O’Fallon Police Fire...
911 calls in Denver on hold: ‘It was frightening’ says caller (CO)
By Brian Maass DENVER (KCNC) — Denver’s 911 system is out of compliance with nationally recognized standards for answering calls as thousands of callers are finding themselves on hold when they call in to report an emergency. Andrew Dameron, Denver’s Director of...
First responder unions say underfunding is a crisis in Alexandria, but city officials say it’s a false alarm (VA)
(Updated 3:40 p.m.) Organizations representing Alexandria police and firefighters are taking the city to task for what they say are chronic underpayment issues that put local residents at risk, but city officials say the push is a negotiation tactic in the ongoing...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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