Manchester Police Department dispatchers are the epitome of multi-taskers, taking emergency calls, researching the location, keeping an eye out on other screens and dispatching an officer to the scene all with the goal of keeping everyone safe. Photo/Pat Grossmith...

After spending $150,000 and participating in months of work to develop a long-term plan to guide the county during unprecedented growth, Santa Rosa County commissioners are apprehensive about the lack of new information in the report. Matrix Design Group presented its...

NASHVILLE (WSMV) - If you call 911 in Nashville, you may get a follow-up text. It's a way to give and get feedback to improve emergency communications. Stephen Martini the director of Metro Nashville's Department of Emergency Communications says the CueHit System was...

Highland leaders are facing what the mayor calls “a difficult decision” for the future of its police dispatchers. The police dispatchers say they believe the decision has already been made. In 2015, the state passed the 911 consolidation bill that required Madison...

Personnel Division has sent 95 applicants to police since June, only 6 have been hired. ST. LOUIS — St. Louis’ Personnel Department has sent 95 applicants to the understaffed and overworked police dispatch center since June – but only six have been hired. What's the...

Gov. Kathy Hochul on Wednesday announced $45 million in state grant funding has been awarded to counties statewide and the city of New York for improving the operability of emergency communications across the state. The funding “will enable local governments to expand...

Whit Adamson recently retired after 33 years as president of the Tennessee Association of Broadcasters. The Federal Emergency Management Agency (FEMA), in coordination with the Federal Communications Commission (FCC) recently conducted a nationwide test to assess the...

The Program is introduced in response to the Westchester County Police Reform & Reimagining Task Force Report (White Plains, NY) – In response to the Westchester County Police Reform & Reimagining Task Force report to the Governor, the County is announcing...

Sharon Phillips retired Wednesday, Sept. 29 after 36 years as a public safety dispatcher, most recently working for Sanford Regional Communications Center. Tammy Wells photo KENNEBUNK – She has helped a family perform cardio pulmonary resuscitation – by phone – after...

CLEARFIELD – Staffing shortages have been an ongoing issue for the Clearfield County 911 Center. On Sept. 14, the county’s Salary Board temporarily approved an additional $200/week pay for “commissioner-approved” work duties for four individuals in management...

Louisiana’s state government isn’t looking to switch communication providers from AT&T despite the chaos caused when many state workers, including first responders, lost phone service in the hours after Hurricane Ida. Multiple state lawmakers told AT&T during...

TOOELE, Utah — The North Tooele Fire District is reminding citizens to know what number to call if they're experiencing an emergency. The district says they've been getting emergency calls and voicemails left on their administrative phone line, which isn't monitored...

As Durham continues struggling to handle 911 calls, some officials are calling for the city to adopt a mutual aid agreement with another emergency communications center. But city records obtained by WRAL News show routing 911 calls through an outside agency has led to...

Three years later, and there are still emergency dispatch issues in Broward County. That topic dominated discussion Tuesday at the Marjory Stoneman Douglas High School Public Safety Commission meeting in Sunrise. The police response to the mass shooting was slower...

The Boise Fire Department is taking steps to help ensure we have effective communication tools for everyday situations, big events or emergencies.  Our department recently obtained equipment connecting us to FirstNet, a nationwide, high-speed broadband communication...

PERRY Co., Ind. (WFIE) -A disagreement between city and county officials on who should head up 911 dispatch. It all comes down to PSAP. It’s the public safety answering point. So the location where all of your 911 calls are answered. In Perry County, Tell City Police...

We need your help, public safety! On March 11, 2021 the U.S. House of Representatives introduced the Next Generation 9-1-1 Act of 2021 as part of the LIFT America Act (H.R. 1848). Now we need to urge the Senate to fully fund this legislation. This is what you can do to encourage the Senate to fully fund this legislation…

Durham, N.C. — As Durham continues struggling to handle 911 calls, some officials are calling for the city to adopt a mutual aid agreement with another emergency communications center. WRAL has reported for months about how staffing issues at the 911 center have...

Habersham County’s E-911 dispatchers and first responders can look forward to receiving adequate radio technology in the near future as the county moves forward with the installation of a new radio system. The Habersham County Commission voted 4-0 at their Monday...