Theresa Russell – Theresa Russell, director of Ohio County 911, has been on the job since 1989, just three years after the center was established. In that time, it’s gone from a phone-and-paper-pad operation to desktops with multiple computer screens and flip cards...

REDSTONE ARSENAL, Ala. — The Army marked the start of a partnership that will provide a dedicated communication network to first responders, every day and in every emergency. Lt. Gen. Donnie Walker, deputy commanding general of Army Materiel Command and senior...

NSW has opened a new Telecommunications Operations Centre in Sydney that will receive real-time information about critical infrastructure during emergencies such as floods and bushfires. The facility will equip the state’s Telecommunications Emergency Management Unit...

BEARDSTOWN — Council approves dispatcher agreement Tuesday night. City Council met Tuesday to discuss an agreement with Cass County Emergency Telephone System for the city's dispatcher contract. The council approved the contract for $88,000 and $3.80 for the 2022...

COLDWATER, MI (WTVB) – The Coldwater City Council will be asked by Public Safety Director Joe Scheid on Monday night to approve his request to update the current video surveillance system at the Coldwater Public Safety Building. Scheid says there are four surveillance...

COLUMBIA, S.C. (WIS) - The pandemic has shown how critical emergency medical services are across the country. But in South Carolina and most other states, EMS is not classified as an “essential service,” as law enforcement and fire services are. While those services...

After serving her hometown for 30 years as a 911 Dispatcher, Jacquelyn Foster is retiring. Foster began her career as a 911 Dispatcher with Xenia Greene Central Communications in December 1991 and has since worked as the critical link between people in distress and...

ST. LOUIS — St. Louis officials have run into delays implementing a plan to combine the city's three separate 911 dispatch centers for police, firefighters and EMS, and in the meantime hold times in answering city 911 calls and serious short-staffing persist,...

LINCOLN, Neb. (KOLN) - First responders in Lincoln are now using a new 911 computer dispatch system. We were able to get a firsthand look at the new software and how it’s helping everyone in the Capital City. Since 1994, 911 dispatchers have used a computer dispatch...

Last summer, the labor shortage was so profound, Lincoln County Communications and Sheriff’s Department resorted to advertising vacancies via lawn sign.  The communications center is once again seeking two emergency 911 dispatchers, but this time there seems to be a...

JANESVILLE—Janesville native Kayla Glass spent the better part of a decade protecting the people of Rock County as a patrol officer in the Beloit Police Department. She knows what it takes to help save lives, and six days on the job as a 911 telecommunicator, she was...

Durham’s new mayor will begin working with a local community college to help fill ongoing staff shortages in the city and county’s 911 center. Speaking at her first news conference as mayor Wednesday, Elaine O’Neal said she will meet with City Manager Wanda Page,...

The Lawrence County Emergency Services Board recently learned from Director Bonnie Witt-Schulte of an unaccounted source of income. “The use tax monies, collected for online purchases from out of state, are earmarked for 911,” she said. “Lawrence County has been...

(December 8, 2021) - The Cape Coral Police Department has been awarded CALEA Accreditation in Law Enforcement and in Communications effective November 19, 2021. These awards remain in effect for four years and the agency retains all privileges associated with this...

By STEVE SWOGETINSKY The Philadelphia Police Department switched to the MSWIN radio system last week and is now receiving its dispatch from Neshoba County’s 911 Communications. “At 9 a.m., Dec. 1, we switched over,” said Eric Lyons, police chief. “The transition was...

CUMMING, GA — The Forsyth County 911 Center is offering bonuses for current Communications Officers and offering hiring incentives for new officers to help recruit and retain top talent. The following incentive plan for Communication Officers was approved for...

Broome County’s upgrade of its public safety radio communications system is nearing completion. December 6, the county celebrated in the installation of the final tower in the system in Deposit.  The new network is to be online next year. Broome County Government...