Communications between Dubuque County’s 911 communications staff and rural fire departments are experiencing some growing pains in what officials say otherwise has been a beneficial overhaul of emergency communications. In September 2017, Dubuque County supervisors...

Civilians and police officers working side by side in an operational environment – while commonplace nowadays within the Queensland Police Service (QPS), this has not always been the case. In 1996, a decision was made to train and include civilian staff members in our...

Rogers County Commissioner Ron Burrows said the consolidation of the Rogers County Communications Center is almost completed. Director of the Northeast Oklahoma E911 Trust Authority, Vicky Atchley presented a list of accomplishments by the RCCC at Monday's regular...

A number of Oakland police dispatchers called in sick during recent shifts, leading department officials to scramble to field 911 calls with the help of mutual aid from surrounding cities, The Chronicle has learned. Oakland Police Chief LeRonne Armstrong said the...

When someone says the term “first responder,” most individuals think of a firefighter, officer, paramedic or EMT – but between the blue and red lines is a thin gold line that represents the first responders that are rarely seen. On Wednesday, December 15, a severe...

LIGONIER — The Ligonier Police Department is having trouble with its radio system being able to communicate with West Noble School Corporation. The issue with the corporation having difficulties communicating with police dispatchers was brought up at Monday night’s...

A Milwaukee task force to figure how to divert 911 calls away from police will begin its work in earnest in the new year, city officials say. The Milwaukee Police Department Diversion Task Force has a new name — the Community Intervention Task Force — and more detail...

Picture the chaos of the Payson dispatch center fielding a flood of calls during an emergency. The desks, each with an array of five or more computer screens, face each other in a room barely big enough to hold it all. “When the calls come in, they’re bouncing stuff...

Dec. 17—Officials in the Lower Rio Grande Valley announced a new communications service called RGV9-1-1 to serve Willacy and Hidalgo counties. In partnership with Cameron County, the new emergency call operation will provide a "seamless" web to allow first responders...

Residents may have seen the communications microwave being installed on the tall, white tower in their secured parking area. That microwave communicates through line-of-sight with the tower near the country club tennis courts, allowing Cocoa Beach police dispatchers...

The Jasper County Sheriff’s Department will soon add an additional dispatcher to the 911 Emergency Communications Center following an approval for funding from Emergency Services District #4. According to Beech Grove Fire Chief Jamie Gunter, this will go into effect...

Lake County and the Office of Public Safety Support have been approved for re- accreditation as an Accredited Center of Excellence (ACE) for emergency dispatching. The re-accreditation is awarded by the International Academies of Emergency Dispatch (IAED) and is...

Cherokee County 911 is excited to announce the implementation of the Medical Priority Dispatch System™ (MPDS®) to better serve the residents of Cherokee County in emergency situations. With this new system, emergency dispatchers will follow nationally recognized...

TUCSON, Ariz. (KGUN) — During the holidays many take the time to pause and spend time with friends and family. However, for those who work in emergency services, that isn't always possible. Tucson's Public Safety Communications Department is always staffed, and...

PERRY COUNTY, Ky. (WYMT) - Governor Andy Beshear and the Kentucky State Police (KSP) announced 45 full-time and part-time telecommunicator positions across the Commonwealth on Thursday. “Telecommunicators are crucial to our law enforcement agencies,” said Gov....

Elizabeth Elyce Jalloh has a name with a story to tell. "Elizabeth" is an homage to her mom Charlotte Fatoma's grandmother, whom she says is beautiful, kind and caring. The baby's middle name is after the 911 dispatcher, Elyce Rivera, who coached Fatoma through the...

An assistant deputy chief with Red Deer Emergency Services is praising 911 dispatchers as the holiday season approaches. “It’s cold outside, we just got our first significant snowfall of the year. Our centre does get quite busy when we see increment weather like we...