MONAHANS, Texas (Nexstar) – Emergency dispatcher Amy Baiza died on Tuesday. She was just 28 years old. “She always had a kind smile and a kind word to give…” Monahans Police Captain Kristofer Quintana is reading messages shared by Baiza’s colleagues. “Amy had one of...

YAKIMA COUNTY, Wash. — Yakima County Sheriff Bob Udell is working to replace an outdated radio communication system that doesn’t allow emergency responders to talk easily between different agencies. Udell said those communication issues aren’t just inconvenient, but...

Advanced capabilities will expand communication channels, improve response and optimize resources Hexagon’s Safety, Infrastructure & Geospatial division announced today North Wales Police will deploy Hexagon’s next-generation public safety solutions in the cloud....

DAUPHIN COUNTY, Pa. — Struggling with ongoing staffing shortages, Dauphin County emergency response officials are calling for residents to apply to be 911 emergency dispatchers – and as soon as possible.  According to Jeffery Enders, Dauphin County's director of...

GATESVILLE – A plan is in place to make upgrades to the Gates County 911 Communications Center in an effort to return that service to the county. Citing staff shortages and equipment malfunction, Gates County officials were forced to hastily transfer 911 services to...

The Indio Police 9-1-1 dispatch center is preparing to roll out new software in the near future that will help improve people's access to place an emergency call. This would include people who are attending any one of the large festivals or events brought to the...

CLARION - There may be short-term and long-term solutions available for the emergency medical crisis in Clarion County. Lue Wilson, the assistant secretary of the Clarion County Township Association, said Monday at a meeting of the county Emergency Management...

AUGUSTA COUNTY, Va. (WVIR) - Augusta County is figuring out how to spend its American Rescue Plan Act (ARPA) funds. Wednesday night, the Board of Supervisors voted to help out the sheriff’s office and make some improvements at the Government Center in Verona. The...

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on January 18, 2022, for revisions of two American National Standards (ANS). The revision of...

Officer Gina Battaglia It is with a heavy heart we mourn the loss of one of Santa Barbara Police’s finest, Police Officer and Dispatch Supervisor Gina Battaglia, who passed away suddenly from a work-related illness in August 2021. Gina joined the Santa Barbara Police...

A deferred sentence means that the charge can be removed from a person’s record if they comply with all conditions of the sentence. For Ward, those conditions include not being in possession of guns or other dangerous weapons, not listening to or monitoring law...

GREENFIELD, N.Y. — Residents in Greenfield are benefiting from the town's investment in Greenfield Ambulance, a partnership with Corinth EMS that has resulted in quicker response times by the ambulance company, town officials said Tuesday. Greenfield Ambulance,...

BOW VALLEY – The mayors of Banff and Canmore welcome the launch of an advisory committee in the wake of unprecedented strain on Alberta’s ambulance service. The provincial emergency medical services advisory committee, announced on Jan. 24, is tasked with providing...

A team involving two state government agencies and three national wireless communications companies has placed a new tool in the hands of drivers traveling across Arkansas’ 16,000 miles of U.S. and state highways. Using a four-digit speed dial feature, *ASP (*277) is...

Cetronia Ambulance Corps has announced the recent hiring of Benjamin A. Brown as communications center manager. Brown, 47, formerly served with the organization as an EMT and dispatcher from 2011-15. More recently, he served as the director of operations for Eastern...

Belleville’s fire department is retiring its antiquated radio system — last updated in 2006 — to better equip city firefighters serving on the front lines with critical modern communications. Belleville Fire and Emergency Services (BEFS) was earmarked in the 2022 city...

Alexandria, VA – Lincoln Emergency Communications Center, NE, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO...

hange is on the way for the delivery of emergency 9-1-1 services in Chatham-Kent. Mandated by the Canadian Radio and Television Commission with a 2025 deadline, the switch will see a new ‘Next Generation 911’ (NG 911) digital system replacing the out-dated analog...