Guilford Metro 911 received its re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Medical Dispatch. This is GM 911’s fifth re-accreditation and makes it the world’s 134th medical ACE. GM 911 will...

At 2:23 a.m. on Jan. 16 of this year, LEAD Telecommunicator at Bureau Emergency Communications, Dawn Porter, received a cellular 911 call that displayed zero information in the organization’s system. Usually, landline 911 calls will display the phone owner’s name and...

SIDNEY — The Shelby County Sheriff’s Office recently enabled RapidSOS, a solution that provides life-saving data – including caller location, health and medical information, connected building and alarm date, vehicle telematics data, and more – to 911...

TOLEDO, Ohio — It's been four months since Lucas County's eight regional 911 call centers were consolidated into one central hub at the 911 Regional Council of Governments in Central Toledo. So far, Sylvania's director of public safety says the new system is...

A recently introduced Kentucky House bill would fund the state’s implementation of a simplified suicide prevention hotline through a tax on mobile phones. Kentucky’s legislation proposes a 70-cent mobile phone tax on all monthly mobile phone bills, phone cards,...

Doug Hanson is about to accomplish a first for Yankton. Today (Thursday), after a 28-year career as a dispatcher, Hanson, 56, is set to retire from the position, the first person to do so in the county’s history. Public service has always been Hanson’s calling. “I...

You could say that local 911 dispatcher Jamal Licorish is a “stork.” At least he acted in lieu of the popular bird last year when he helped bring a new Franklin County resident into the world. This week he won a “stork” award for his role in the birth of that baby boy...

(Fargo, ND) -- A new approach is being used to get Fargo's air ambulance to emergency scenes more quickly. "At the time of the 9-1-1 call, the dispatchers at the Red River Regional Dispatch Center will determine whether it's an appropriate emergency for a helicopter...

ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...

LIBERTY — From Monday, Jan. 10 to Thursday, Jan. 13, the dispatchers for Liberty first responded stepped up and handled almost all of Gladstone’s 911 calls for police, fire and emergency medical service. Captain Andy Hedrick, Liberty Police Department’s public...

What’s the news? Salisbury’s first responders are getting a major boost in their wireless communications thanks to the FirstNet® network expansion currently underway by AT&T*. We’ve added a new, purpose-built cell site located in Salisbury, which will cover...

CHARLES TOWN — The Jefferson County Chamber of Commerce recently held its public service recognition ceremony. Because of the ongoing COVID-19 pandemic, the ceremony was held virtually via a video posted on the chamber’s YouTube page. “Normally, we’re on the third...

HAMILTON COUNTY, Ohio (WKRC) - There is a push to create a statewide 911 connected system in Ohio. It’s part of House Bill 445. Andrew Knapp, the communications director for the Hamilton County Communications Center says the current 911 system was developed for...

The Seattle Fire Department Nurse Navigation Program will provide Seattle residents access to customized care options to meet their specific medical needs SEATTLE – Today, the Seattle Fire Department announced that it has partnered with American Medical Response (AMR)...

At AT&T, we have spent decades unlocking new ways for fans to interact with entertainment through technology by reimagining how they experience sports – getting them closer to the action in the stadium, at home and on-the-go. But at a time when fans, athletes and...

AUSTIN (KXAN) – More 911 calls coming into Austin’s 911 center and there is less staff to answer them. That means some people might be put on hold. That’s what Lt. Kenneth Murphy, head of Austin Police Department’s communications division said during Monday’s public...

DRIGGS — On Jan. 24, Teton County dispatcher Katie Hall was settling in for a standard evening shift of working the phones and radios when, a little before 9 p.m., she received a 911 call. The woman on the other end of the line was going into labor. “I started the...

“Honorees, you may now break ground,” boomed over the loudspeaker. The honorees plunged their shovels into the ground and tossed the loosened dirt forwards, signifying the beginning of construction for the new building. Joint Base Andrews hosted a groundbreaking...

An emergency alert system, commonly referred to as reverse 911, could only have been used last week if Eastman Chemical Co. had asked for it, city officials said. But the alert system can be triggered by field supervisors with the police, fire or public works...