Doug Hanson is about to accomplish a first for Yankton. Today (Thursday), after a 28-year career as a dispatcher, Hanson, 56, is set to retire from the position, the first person to do so in the county’s history. Public service has always been Hanson’s calling. “I...

You could say that local 911 dispatcher Jamal Licorish is a “stork.” At least he acted in lieu of the popular bird last year when he helped bring a new Franklin County resident into the world. This week he won a “stork” award for his role in the birth of that baby boy...

(Fargo, ND) -- A new approach is being used to get Fargo's air ambulance to emergency scenes more quickly. "At the time of the 9-1-1 call, the dispatchers at the Red River Regional Dispatch Center will determine whether it's an appropriate emergency for a helicopter...

ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...

LIBERTY — From Monday, Jan. 10 to Thursday, Jan. 13, the dispatchers for Liberty first responded stepped up and handled almost all of Gladstone’s 911 calls for police, fire and emergency medical service. Captain Andy Hedrick, Liberty Police Department’s public...

What’s the news? Salisbury’s first responders are getting a major boost in their wireless communications thanks to the FirstNet® network expansion currently underway by AT&T*. We’ve added a new, purpose-built cell site located in Salisbury, which will cover...

CHARLES TOWN — The Jefferson County Chamber of Commerce recently held its public service recognition ceremony. Because of the ongoing COVID-19 pandemic, the ceremony was held virtually via a video posted on the chamber’s YouTube page. “Normally, we’re on the third...

HAMILTON COUNTY, Ohio (WKRC) - There is a push to create a statewide 911 connected system in Ohio. It’s part of House Bill 445. Andrew Knapp, the communications director for the Hamilton County Communications Center says the current 911 system was developed for...

The Seattle Fire Department Nurse Navigation Program will provide Seattle residents access to customized care options to meet their specific medical needs SEATTLE – Today, the Seattle Fire Department announced that it has partnered with American Medical Response (AMR)...

At AT&T, we have spent decades unlocking new ways for fans to interact with entertainment through technology by reimagining how they experience sports – getting them closer to the action in the stadium, at home and on-the-go. But at a time when fans, athletes and...

AUSTIN (KXAN) – More 911 calls coming into Austin’s 911 center and there is less staff to answer them. That means some people might be put on hold. That’s what Lt. Kenneth Murphy, head of Austin Police Department’s communications division said during Monday’s public...

DRIGGS — On Jan. 24, Teton County dispatcher Katie Hall was settling in for a standard evening shift of working the phones and radios when, a little before 9 p.m., she received a 911 call. The woman on the other end of the line was going into labor. “I started the...

“Honorees, you may now break ground,” boomed over the loudspeaker. The honorees plunged their shovels into the ground and tossed the loosened dirt forwards, signifying the beginning of construction for the new building. Joint Base Andrews hosted a groundbreaking...

An emergency alert system, commonly referred to as reverse 911, could only have been used last week if Eastman Chemical Co. had asked for it, city officials said. But the alert system can be triggered by field supervisors with the police, fire or public works...

AUSTIN, Texas - Austin’s Public Safety Commission met Monday night to discuss concerns over backlogs and long response times within the city’s 911 system, and proposed solutions to the problem. "When our citizens’ world is starting to unravel, you’re the first voice...

TUCSON (KVOA) - When you dial 9-1-1 in an emergency, every second counts. But as the News 4 Tucson Investigators told you over the past several years, seconds​ were turning into minutes for callers to the city's 9-1-1 communications center. Back in 2017, the News 4...

Ohio's 911 system is outdated, made for a time period when landline phones were dominant. In many places, you can only call, not text, 911. Pinpointing locations of mobile callers can be difficult. Infrastructure is old. "911 in Ohio is way behind even the most...

MALHEUR COUNTY — Could 911 emergency dispatch services ever be contracted to another country, such as India or the Phillipines? This was one of the questions that was posed during the city of Ontario’s preliminary budget meeting on Tuesday night when the discussion...

Spokane Fire Department Lt. Brandon Bacon's base salary of more than $102,000 is already pretty good. It's almost twice the median household income in the city. But that's not nearly as lucrative as what, in one sense, could be considered his second job: Working...