A new fast, more efficient iteration of Virginia’s 9-1-1 system is now active in about 20% of the state, including Henrico County. In total, the new system is serving about 43% of the state’s population. During the past four years, the Virginia Department of Emergency...

It’s almost moving day for Pulaski County 911. The 911 center and Emergency Operations Center (EOC) held a ribbon cutting and open house for its new facility Friday, welcoming the public to view its new space in the basement of the Hal Rogers Fire Training Center....

After more than four years of standing vacant, all city buildings at the Blossom Hill site are occupied, Brecksville officials announced. Because there are rules about who can rent the buildings — lessees have to be 501(c)(3) nonprofits or municipal or governmental...

A Wisconsin bill co-authored by Rep. Amy Loudenbeck, R-Clinton, will create a Geographical Information System (GIS) grant program to help counties with upgrades they need to deploy Next-Generation 911 (NG 911). Assembly Bill 708/Senate Bill 673 assists counties with...

SOUTH BEND — The executive director of St. Joseph County’s combined 911 dispatch center will step down at the end of the month, the county announced Thursday, after a four-year run that was largely dominated by efforts to get the center on track after a rocky start...

Jamie Huston works on the 911 dispatch desk in Bedford County on Monday. Mirror photo by Calem Illig BEDFORD — Nearly a dozen lives have been saved in the past two years with the help of a 911 dispatcher in Bedford County. It’s a job where “you never know what’s going...

Deschutes 911 is the latest industry impacted by a labor shortage. “We have seven current openings, and at this moment we don’t have any applicants that made it through our initial screening process,” said Chris Perry, General Operations Manager for Deschutes County...

FRANKFORT, Ky. (WTVQ) — The Kentucky State Police (KSP) announced Friday that eleven telecommunicators, representing six posts across the commonwealth, have graduated from the KSP Telecommunications Academy. The graduates of Class 19 received 160 hours of instruction...

SOUTH BEND, Ind. (WNDU) - The place you call for help in St. Joseph County has put out the help wanted sign. The director of the county’s consolidated 9-1-1 center is stepping down after four years on the job—although he’s not stepping out. Ray Schultz will move to a...

There are just three agencies in Texas that are dual credited by the Commission on Accreditation for Law Enforcement Agencies. And the Frisco Police Department is one of them. During a Tuesday Frisco City Council meeting, city officials celebrated the department’s...

CHAMPAIGN COUNTY, Ill. (WCIA) – One of Champaign County’s very own is receiving a statewide honor for his work as a 9-1-1 telecommunicator. Two years ago, he helped keep a mother calm over the phone after her son murdered two people. Lance Buyno came to work at METCAD...

Paragon, Ind. — A 911 dispatcher and volunteer firefighter has been arrested and charged for possession of child pornography, according to the Indiana State Police.Online group catches Muncie man in child solicitation sting Luke Jobes, 23, was booked into the Morgan...

The Los Lunas fire and police departments implemented some much needed system upgrades to their communication channels last month, improving emergency response in the village. “This is the first time in my 23 years that we’ve been actually upgrading the entire system...

The New York Power Authority (NYPA) and communications provider AT&T agreed to pilot AT&T’s FirstNet technologies as part of a NYPA private wireless Long-Term Evolution (LTE) technology pilot project. FirstNet is a nationwide, high-speed broadband...

REGION – A regional emergency dispatch system is still in the works in the area. But it’s still a long way away from coming to fruition. “There’s a tremendous amount of preliminary work before public officials can make a decision about something like this,” Hudson...

Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on February 14, 2022, for a newly created American National Standard (ANS) titled Managing...

MILWAUKEE — Milwaukee, the county and the country are struggling to find the people many of us count on to be on the other side of the phone in an emergency, the 911 operators. In order to try to hire more people to do the job, the city is asking the Milwaukee Fire...

Still-functional equipment will be re-used following upgrades occurring in Vigo County’s 911 Central Dispatch Center. Director Vickie Oster told the E911 Advisory Board on Wednesday the replaced equipment will be installed in the county’s backup dispatch center, which...