NEW HAVEN — The city soon will have new leaders for its 911 emergency telecommunication operations and the Department of Elderly Services, following Mayor Justin Elicker’s appointment of Kevin Stratton to oversee 911 Public Safety Answering Point operations and Tomi...

WICHITA, Kan. (KWCH) - An uncertain situation in a grocery store parking lot has an Andover woman thankful for a way to text for help. Her story is making the rounds on Facebook as she tries to bring more attention to the state’s Text-to-911 system, which many don’t...

The Elkhart Common Council appropriated $5.2 million dollars Monday night for a new police headquarters and 911 communications center. The plan also includes a separate training and storage facility. In total, the project is estimated to cost $42 million. At the...

The Lyon County Emergency Communications Center is preparing to celebrate National Public Safety Telecommunicator Week and director Roxanne Van Gundy is seeking some help from the community with “Adopt a Dispatcher.” Adopt a Dispatcher, she said, is a way to help...

HANCOCK COUNTY — Indiana requires people to undergo minimum training before they can work in a variety of professions. Law enforcement officers, auctioneers and nail technicians are just a few. The state did not, however, mandate such preparation for those picking up...

MADISON, Wis – The Wisconsin NextGen9-1-1 GIS Implementation Plan is now available on the Wisconsin Department of Military Affairs, Office of Emergency Communications (OEC) website. The newly released Plan was developed as part of a larger NextGen9-1-1 (NG9-1-1)...

A committee of the Macomb County Board of Commissioners recently gave preliminary approval to a 42-cent per-month surcharge on cell phones for 911 operations, but a scheduled full-board vote on the matter last Thursday was delayed. The Records and Public Safety...

Mayor Justin Elicker continued filling out City Hall’s top ranks, tapping two new department heads to lead the city’s 911 call center and its programming for elderly residents. Elicker announced those latest appointments during a Monday afternoon press conference on...

Summit County dispatch received 16 calls in a short period from the same individual in Canyons Village on Tuesday, March 15. The caller, a 22-year-old Florida man, made nine calls to 911 and seven others to the non-emergency number but never reported an emergency....

Lebanon County commissioners took two major steps on Thursday to upgrade the county’s obsolete public safety radio system. They unanimously approved the purchase of nearly 2,000 field radios at a cost of $12.95 million for the county’s Department of Emergency Services...

FirstNet, Built with AT&T is Connecting More First Responders Across Illinois What's the news? AT&T* is America's public safety communications partner. In the nearly 5 years since we were selected by the First Responder Network Authority (FirstNet Authority)...

Baldwin Borough resident Will McDine has combined his passion for building and love of a classic first responder TV show into a potential package for a Danish toy company. The Allegheny County dispatcher and former Castle Shannon volunteer firefighter has created a...

To help celebrate Women's History Month in March, the West Plains Police Department recognized Paula, who has worked at the department for 15 years and is currently a dispatcher.  “Our Dispatchers are our Officers 'Lifeline' providing the most updated information...

LEETONIA–Village council is considering a contract with Columbiana for emergency dispatch services. Council last week tabled an emergency resolution authorizing Mayor Kevin Siembida to contract with Columbiana for dispatch. The resolution will be revisited at the next...

On Tuesday, March 15, President Joseph Biden signed into law H.R. 2741, the 2022 Federal Homeland Security bill which includes providing a $1 million grant to the Town of North Branford to upgrade its outmoded emergency operations communications center. Speaking at...

PRINCE FREDERICK, Md. – Meet Public Safety Dispatcher II Ashley Lowery for the Department of Public Safety, Emergency Communications. As a Public Safety Dispatcher II, Ashley supervises five dispatchers and call takers on her shift, answers emergency and...

WATERTOWN — Prior to going into the Jefferson County Dispatch Center and being the “first, first-responders,” six remarkable women hold a briefing every day to discuss any major events that had happened during the previous shift. The main topic of conversation on Feb....

WACO, Texas (KWTX) - A Bosque County woman has been arrested after calling over 50 times Bosque County Dispatch in non-emergencies calls. Bridget Nicole Beard made the calls March 19 to dispatch and would not speak when asked if there was an emergency. Bosque County...