National Telecommunicator Week is the second week in April. This week is set aside each year to celebrate and recognize all telecommunicator/dispatchers. There are presently 14 dispatchers at Texas County 9-1-1. These dedicated men and women are members of your...

The Louisville Metro Police Department responded to questions and concerns Tuesday about its decision to move to an encrypted communication system that would delay police radio communications broadcast on police scanners."We don't want to impede on people having...

WASHINGTON COUNTY, MN — A Washington County 911 telecommunicator who answered as a Wisconsin mother was giving birth in her car in Woodbury last week is being lauded by the county's sheriff. Vicki Herrmann picked up the phone when Baily Bieniek-Phelps and her husband,...

CANTON – Dial 911 on your cellphone in Canton earlier this month and you'd talk to a second dispatcher before police or firefighters could head your way. Cellphone-placed emergency calls in the city were answered by Stark County dispatchers...

NORTH GEORGETOWN – Several fire departments recently upgraded their communication systems after receiving a roughly $900,000 regional grant through the Federal Emergency Management Agency. North Georgetown, Sebring, Beloit, Damascus and Homeworth fire departments will...

he Owensboro-Daviess County 911 Oversight Board has approved a plan that will cut out significant time between when an alarm goes off and the time a first responder is dispatched, said Paul Nave, director of the dispatch center. He said the new ASAP to PSAP program...

Fayette County hopes to use American Rescue Plan funds and grant money to upgrade the radio system used by the sheriff to dispatch emergency services. The Board of Supervisors and the Fayette County E911 Commission met in joint session at the courthouse last week to...

A few decades ago, government security managers were tasked with overseeing physical features like fencing, CCTV cameras, doors and locks. Today, security stretches far beyond brick and mortar infrastructure—into the digital realm. With the meteoric rise in ransomware...

Sheriff’s Office Cadet Explorer Trinity McLaren has become the first Cadet to be assigned to the Public Safety Communications Division of the department in 32 years. Following in the footsteps forged decades ago by Captain (retired) Brian Humphrey, Carson City...

IDAHO FALLS — Every week, EastIdahoNews.com is introducing you to Hometown Helpers in our community. We want to spotlight firefighters, police officers, city workers, snowplow drivers and others who quietly keep our cities and counties running. This week, we are...

During today’s City Council Legislative Session, Council adopted 7-0 a resolution committing a substantial investment of at least $6,271,869 in 2022 into City of Spokane public safety vehicles. This investment includes four new fire pumper trucks totaling $3.9 million...

Norell Mascolo has been a Yale Public Safety Dispatcher since 2007. Norell is the first point of contact for Yale’s emergency and non-emergency calls. It is a unique occupation requiring efficiency, experience, and compassion. Helping individuals during a difficult or...

“That’s what my job is and if I didn’t take the calls, then I’m not doing my job,” she said. “In my eyes it was a team effort; it’s not just me making that accomplishment. It was all of 911. This is not a one-person job.” Bell surpassed the 20,000 mark in early...

The soon-to-be obsolete dispatch system that Somerset County and three police departments use is being replaced, but at a cost of $650,000. The county has relied on its current system, called IMC Suite, for the last 18 to 20 years, said Michael Smith, director for the...

From North County Fire Protection District If your mobile phone is more than a few years old, you may need to upgrade your device before your mobile provider shuts down its 3G network, to avoid losing service. For more information on your mobile providers' plans for...

The Palo Alto Police Department is pushing back against attempts by some members of the City Council to reverse its policy of encrypting police radio communication, which prevents the media and members of the public from using scanners to monitoring police activities....

FRESNO, Calif. (KFSN) -- A new high-tech tool will help the Fresno Police Department respond to emergency calls.Fresno police launched the new and improved Computer-Aided Dispatch or "CAD" system at the end of last month. It was designed over the last four years in...

TEXARKANA, Ark. -- An effort by the Arkansas 911 Board to streamline Public Safety Answering Points, or 911 centers, could leave Miller County in a financial emergency. The Arkansas side operates two 911 dispatch centers -- one at the Miller County Sheriff's Office on...