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Recognize Dispatchers during National Telecommunicators Week! (IN)
This week is National Telecommunicators Week! This week is set aside to recognize the 911 dispatchers for their hard work in assisting the public with any type of call that may require law enforcement, EMS or the fire department. Starke County Sheriff’s Department...
Logan Dispatch celebrates National Public Safety Telecommunicators Week (IL)
LOGAN COUNTY, Ill. - Every year, the 2nd week of April is nationally dedicated to honoring telecommunications personnel in the public safety community. The week-long event, which began in 1981, celebrates and honors those special individuals who chose to serve the...
Municipality earns international award for fire dispatch excellence (Canada)
(Fort McMurray, AB – April 11, 2022) – Regional Emergency Services (RES) joined an elite group having been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency fire dispatching. The RES...
Recognizing our local dispatchers with Public Safety Telecommunications Week (Canada)
This week is National Public Safety Telecommunications Week, honouring the telecommunication personnel dedicating their lives to public safety. "The dispatchers in emergency services are often forgotten about. We are the ones to take the first call with an emergency....
Who is on the other end of the line when you call 911? (IL)
Rebecca Langley - Operations Manager Becky Langley hears it all the time. “Well, you’re just a dispatcher.” But what exactly is a dispatcher? A 911 dispatcher or Telecommunicator is a highly trained professional and the first point of contact in an emergency. They...
Commissioners thank 9-1-1 dispatchers for their service (PA)
LOCK HAVEN — You don’t know their names, couldn’t recognize their faces while walking down the street. But, if you’ve ever been faced with an emergency, you’ve heard their voices. Clinton County’s 911 dispatchers are often the unsung heroes of emergency personnel....
City seeks assistance for new public safety facility, radios (NY)
BATAVIA — Federal funding to replace police and fire department radios, as well as aid to help with a new public safety building and police station are on the city’s mind. “The city has already invested $125,000 in replacing 49 portable radios,” City Manager Rachael...
Schuylkill County 911 center workers recognized for work, especially during deadly pileup on I-81(PA)
Employees of the Schuylkill County Communications Center were recognized at Wednesday’s commissioners meeting. “We had a situation Monday the 28th where Interstate 81 north became a mess,” commissioners Chairman Barron L. Hetherington said. Six people died when 80...
Did response times prompt big changes at Macon-Bibb E-911 center? (GA)
Macon-Bibb County said it quietly relinquished oversight of the E-911 center and assigned it to the sheriff’s office in early March MACON, Ga. — Edwin Iwo was at the wheel of his Dodge SUV, cutting through the Vineville neighborhood one Sunday evening in January when...
National Public Safety Telecommunicators Week: Meet Andrea Savage (Canada)
Our 911 Emergency Communications Centre (ECC) is staffed 24 hours a day, seven days a week, 365 days a year. They answer 911 and non-emergency calls while dispatching Police and Fire Services. Not only do our Communicators and Dispatchers answer 911 in an Emergency,...
Québec Emergency Telecommunications Operator Week – April 10-16, 2022 (Canada)
The largest health communication center in Québec handled 374,186 calls in 2021–2022 MONTRÉAL, April 8, 2022 /CNW Telbec/ - More than 110 emergency medical dispatchers (EMDs) responded to 374,186 calls in 2021–2022, an average of 1,025 calls per day. A peak of 1,653...
New recruits for Lenawee County Sheriff’s office; still overworked (MI)
ADRIAN — While progress is being made with hiring, the Lenawee County Sheriff’s Office continues to be plagued with staff shortages in all its departments, from road patrol and corrections to dispatch and records keeping. The Sheriff's Office reported last month that...
911inform Announces the Release of Location Discovery Solution (LDS) for Ray Baum’s Act 506 Compliance of Legacy Panasonic Telephone Systems in the United States
WALL, NJ / ACCESSWIRE / April 7, 2022 / 911inform, the nation's leading emergency management platform for Enterprise, announced today the launch of its Location Discovery Solution (LDS) for Panasonic. The 911 inform solution for Panasonic allows Panasonic to protect...
Tompkins County proclaims Public Safety Telecommunicators Week (NY)
National Public Safety Telecommunicators Week is the second full week of April, and in their April meeting this week, the Tompkins County Legislature presented a proclamation marking April 10-16 as Public Safety Telecommunicators Week in the County. County Legislature...
County dispatch center workers support each other while helping others (SD)
No lights are on in the Pennington County dispatch center save for the blue lights of computer screens and flashing yellow and reds to quietly tell co-workers who’s currently on a call. Calm voices echo on the radio across the room to alert emergency services...
Behavioral health clinicians help Bakersfield dispatch teams take 911 calls (CA)
BAKERSFIELD, Calif. (KERO) — They may not bear a blue badge but they’re important in keeping our city safe. Behavioral health clinicians on dispatch teams are pretty unique to Bakersfield and are already proving to make a difference. City Councilmember Eric Arias said...
‘Donuts with a Dispatcher’ program kicks off (PA)
Through the program people will get an hour-long, personal session with a dispatcher to ask questions, meet the dispatch staff on duty, and see what they do. MONROE COUNTY, Pa. — The Monroe County Control Center in Hamilton Township, near Stroudsburg, answers hundreds...
Suffolk Police honor own during awards ceremony (VA)
The Suffolk Police Department honored its own Tuesday during its annual awards ceremony held at City Hall. The event is held to honor and recognize sworn and non-sworn members of the department, along with residents who have contributed to the success of the...
9-1-1 centers dealing with staff shortages (IL)
CHAMPAIGN COUNTY, Ill. (WCCU) — Central Illinois 9-1-1 operators are in a position that is always in need, and current staffing levels are having an impact on those who are answering for emergencies. "Our people are tired. They are tired of working overtime; they...
Public safety telecommunicators honored by Burgum (ND)
Whether winter or spring, day or night, Richland County 9-1-1 remains the first line of communications in an emergency response situation. Jill Breuer, 9-1-1 and communications manager, reminds the public that her currently nine-member department is “here to help.”...
UPCOMING WEBINARREGISTER>
FirstNet Independence: A governance case study
Thursday, February 19, 2026
1:30 PM PT | 2:30 PM MT | 3:30 PM CT | 4:30 PM ET
As we are near the time Congress must reauthorize FirstNet, there needs to be a discussion on the review of FirstNet Governance. Join former FirstNet Board Chairs Sue Swenson, Chief Richard Carrizzo, and former Vice-Chair Chief Jeff Johnson, as they discuss the value of an independent FirstNet Authority, program oversight, and the need to protect and advance the nation’s public safety network.
The creation of the FirstNet Authority marked a deliberate and historic policy decision by Congress to establish an independent, nationwide public-safety broadband authority insulated from traditional departmental control. Born out of the lessons of 9/11 and codified in the Middle Class Tax Relief and Job Creation Act, FirstNet was designed to operate with a singular mission: to ensure reliable, interoperable communications for the nation’s first responders. The discussion will examine the governance structure, rationale for its statutory independence, and oversight model.
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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