CHARLOTTE, N.C. — The week of April 11, 2022 is National Public Safety Telecommunicators Week. The name is long, but it's all about honoring the people who dispatch police, fire, and medical services to people in need when 911 is called. Emergency calls involve a lot...

A bill that would designate public safety telecommunicators as first responders passed the Alabama Legislature and now awaits Governor Kay Ivey's signature. 911 dispatchers have long been classified as clerks, but the days of simply taking a call and passing it along...

TOLEDO, Ohio — Most of the time, when you call 911, it will be a stranger on the line helping with your emergency and in Lucas County, all of the dispatchers are under one roof. For National Public Safety Telecommunicators Week, WTOL 11 wanted to see first-hand what a...

PRINCETON — They’re ready 24-hours a day, seven days a week and 365 days a year to answer emergency calls, so their hard work is being recognized during National Telecommunicators Week. The special week, observed from April 10 to 16, is a time when the public and...

They’re often described as the first, first responders.   This is National Public Safety Communicators Week and area officials are honouring the thousands of people who answer emergency calls, dispatch emergency crews and offer life-saving assistance.   “Call takers...

ROUND ROCK, Texas — Local police departments are recognizing some of their own during National Public Safety Telecommunications Week, the very people who were on the line when a tornado ripped through Round Rock. "I need you to go ahead, if you are available, go...

BEDFORD — Emergency Management Director Valerie Luchauer shared with the Lawrence County Board of Commissioners that the central dispatch department is going to be extremely short-staffed in the coming weeks.  "I just want to give you a scenario,"...

INDIANAPOLIS — Do you have what it takes to be a first responder? This week is National Telecommunicator Week, so WRTV is taking a behind-the-scenes look at what it takes to be a 911 operator. Hancock County is growing rapidly, which in turn could mean more...

WENTWORTH — Highlights from the April 4 monthly meeting of the Rockingham County Board of Commissioners included a salute to emergency telecommunications staff for their performance during a recent fatal fire. Emergency Services Director Rodney Cates honored the staff...

ALPENA — The phone rings 100 times a day at the Alpena County Central Dispatch office. The dispatchers who tend the county’s emergency and non-emergency phone lines, this week celebrating National Public Safety Telecommunicators Week, answer each of those calls,...

This week is National Public Safety Telecommunications Week, recognizing dispatchers for their work behind the scenes, but the function they play can vary by which department they fall under. The St. Joseph Telecommunications Operators Center dispatches for St. Joseph...

Public safety agencies nationwide recognize the critical role played by Public Safety Telecommunicators. These professionals are true first “first responders”. They are the people who are answering the calls and directing First Responders, they are the most critical...

The Pella Police Department is reminding the public of the first responders that are the lifeline between those in trouble and getting the help they need. Administrative Services Manager Marcia Slycord says their staff of five 911 dispatchers are always working hard...

FAIRFIELD, Conn.—Sacred Heart University’s main campus is now home to a new 911 dispatch center operated by the Fairfield and Westport police departments. It is the first municipality-run emergency call center in the state to combine two towns with an outside...

ST. PAUL, Neb. — It’s a job not fit for most; a 911 dispatcher. “If someone is bleeding or something, helping them out until the rescue units or law enforcement can get there, we’re just there for those people until those units arrive on scene,” said Melissa...

Oregon’s dedicated 911 emergency operators and dispatchers answer nearly 2 million emergency calls annually for law enforcement, fire and emergency medical services. Over the past two years, these professionals have additionally served on the front line through...

This is National Public Safety Telecommunicators Week and the Provincial Police and Kenora District Services Board are taking time to say thank you. Telecommunicators are known by some as the FIRST “first responders,” and “heroes behind the headset.” They answer...

HEADQUARTERS MARINE CORPS (HQMC), Washington, D.C. - In honor of National Public Safety Telecommunicators Week (April 10-16, 2022), the U.S. Marine Corps invites community members to celebrate those who connect us to critical resources in our moments of need....

(TN Governor’s Office)  Tennessee Governor Bill Lee has proclaimed the second full week of April (April 10-16) as Public Safety Telecommunicators Week across Tennessee. During this week, the Governor and the Tennessee Emergency Communications Board (TECB) honor the...

Melanie Huschka Sandy Lovetinsky The people who answer a 911 call are the first responders in any incident, and lay the path for how well an emergency is handled. It’s National Public Safety Telecommunicators Week, honoring those who answer emergency calls, dispatch...