Valley Communications Center in Kent is celebrating this year’s National Telecommunicators Week April 10-16 to honor and recognize the professionals who handle thousands of emergency 911 calls each month in South King County. Every year, the second full week of April...

Unfortunately, in addition to the job’s demands, dispatchers experience traumatic calls day in and day out, and those calls can often negatively impact our emotional well-being. I remember early on in my career wondering if I truly had the skills and potential to...

Providing for the safety of County residents, workforce and visitors is the most important job of Government – and in order to provide the County’s dedicated first responder community with the best tools possible to protect lives and property, a state of the art voice...

ELKHART, Ind. (WNDU) - With a month long campaign to help people of all ages learn about and appreciate 9-1-1, the city of Elkhart is challenging the public. The purpose of the “9-1-1 Education Challenge,” is to use the month to educate as many people as possible on...

BANGOR, Maine (WABI) - The second week of April is dedicated to giving back to those who are typically the very first response to any emergency. They’re celebrating National Public Safety Telecommunicators week at the Penobscot County Regional Communications Center in...

It is our honor to celebrate Emergency Communications Month and National Public Safety Telecommunicators Week (NPSTW) with you. We thank you for your commitment, service, and sacrifice to public safety. We also would like to share some CISA...

This week honors the thousands of men and women who dispatch emergency professionals and equipment and render life saving assistance to Tennessee citizens. To mark the week and celebrate the achievements of emergency telecommunication professionals, Tennessee Governor...

ALTUS – Lack of 911 operators prompted the city council to approve a $3,000 incentive for prospective communications specialists. The decision came at the March 24 council meeting when the council also set a list of qualifications for the 911 positions. “We’ve moved...

MONTGOMERY COUNTY, Md. (WDVM) — April 10th through April 16th is National Public Safety Telecommunicators Week, a time to celebrate and thank those who answer our calls during an emergency and dedicate their lives to serving the public.  When a 9-1-1 specialist gets a...

THORNTON, Colo. — The difference between a click and a call matters in a dispatch center, and before April 5, dispatchers at the Thornton Emergency Communication Center had to call other agencies to be able to dispatch them, instead of seeing in real time where they...

One of Vermont’s two state police dispatch centers had to enact portions of its emergency contingency plan this weekend after several employees contracted Covid-19, according to Lance Burnham, emergency communications commander for Vermont State Police. This was the...

CASPER, Wyo. — Telecommunications specialists at the Natrona County Public Safety Communications Center (PSCC) handled 169,426 phone calls (30,000 of them to 911 calls) in 2021, according to the Casper Police Department. About 90% of them were answered in under 10...

NEW BLOOMFIELD — National Public Safety Telecommunicators Week (NPSTW) is April 10-16, and the Jefferson City Police Department said they are recognizing and thanking telecommunications personnel in the public safety communications field. "Public safety...

The Maplesville Town Council received an update during its April 11 meeting on the status of the county wide emergency communications system that is being built. Having a presentation on the system had been previously discussed in light of a bill for maintenance of...

The Payne County Board of Commissioners hosted a lengthy planning session Monday afternoon concerning a proposed emergency radio network covering all of Payne County. Representatives from county fire departments, municipal emergency management departments and the...

SPRINGFIELD, Ill. (WGEM) - In an emergency situation, a dispatcher is often the first point of contact after someone dials 911, but, they aren’t considered first responders like firefighters, police or paramedics. Legislation that passed both houses with unanimous...

CONWAY — Chances are you may not recognize any of the Conway Police Department’s dispatchers, but if they spoke, you’d probably recognize their voices. These are the unsung heroes in our communities — the calm voice on the other end of the phone when people are often...

911 and fire dispatchers at the Emergency Communication Centre in Red Deer have settled into their new bright and airy dispatch centre after a 10-month renovation project. This week is National Public Safety Telecommunications Week to recognize emergency dispatchers...

SALT LAKE CITY — Emergency dispatchers honored as the first, first responders As a crucial member of the public safety community, 9-1-1 dispatchers are honored each year during ‘National Telecommunicators Week’. During inclement weather, dispatchers serve an even...