Comm Center News
University Police join forces with other local agencies in 911 Call Center (AL)
Faster response times and expanded service is the goal of a shift in emergency communications on campus and in Pike County. Students, faculty and staff were notified on April 13 that non-emergency calls to the Troy University Police Department would be answered by the...
City of Hampton proposes largest raises for sworn public safety officers, 911 operators (VA)
Hampton plans to address staffing shortages for first responders, in part, by offering them the largest pay raises in the city. City Manager Mary Bunting’s recommended budget includes 7% raises for sworn public safety officers and 911 operators because they’re the...
Holbrook Regional Emergency Communications Center expanding to Sherborn (MA)
The Holbrook Regional Emergency Communications Center will handle all 911 calls to Sherborn’s police and fire departments starting in July. The center currently serves as the dispatch center for the Abington, Holbrook, and Rockland police and fire departments, as well...
Riley County Communications Center begins accreditation (KS)
MANHATTAN, Kan. (KSNT) – The Riley County Communications Center has officially begun the process for the Public Safety Communications Accreditation Program. Captain Josh Kyle with the Riley County Police Department stopped by 27 News Tuesday morning to give us the...
Guadalupe County applauds the daily heroic efforts of 9-1-1 dispatchers (TX)
(Seguin) — Guadalupe County is applauding the efforts of a group of heroes that often times goes unnoticed but is the first group of people you think of when there is an emergency. The Guadalupe County Commissioners Court recently recognized its 9-1-1 dispatchers as...
Public service organizations thank 911 dispatchers (PA)
‘The Vital Link’ There’s one phone number everyone has memorized: 911. Chris Beck, who’s been a Butler County 911 dispatcher for five years, remarked that the number is the first step to people in crisis receiving help, and he’s received many interesting calls in his...
Dispatchers: the first link in the emergency response chain (FL)
April 14 – 20 is Dispatcher Appreciation Week. Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center. Their job is to direct all emergency and non-emergency calls for...
Public Safety Telecommunicator Week (IN)
INDIANA — In 1991 Congress proclaimed the second full week in April to be National Public Safety Telecommunications Week to recognize the importance of those special individuals who coordinate the efforts of police, fire, and EMS workers. Governor Eric J. Holcomb has...
Carrollton recognized for high-performing emergency services (TX)
Carrollton Fire Rescue (CFR), as a member of the Texas-based BEST EMS emergency medical control and continuing education organization, has been recognized as a Lighthouse Community by the Resuscitation Academy (RA), a global leader in cardiac arrest care. The...
Partnership and collaboration must be the foundation for emergency communications
I’m from a little town in West Texas. As a Texan, I like getting straight to the point: I believe that emergency communications are a matter of national security. Because this message is so important, the Cybersecurity and Infrastructure Security Agency (CISA) has...
PPD celebrates emergency dispatchers (AL)
PELHAM – The Pelham Police Department is giving recognition to a group of individuals who may not receive the attention they deserve. The department announced on its Facebook page that throughout the week of Sunday, April 10 through Saturday, April 16 the department...
Lake Region EMS named primary BLS ambulance provider in Hawley (PA)
It's been over four years since Hawley Ambulance has been the official, primary ambulance service for Hawley Borough. Finally, after completely reorganizing, the company is back. Hawley Borough Council unanimously agreed to designate the company, now known as Lake...
New Hanover County first responders to receive pay increase (NC)
New Hanover County first responders to receive pay increase NEW HANOVER COUNTY, NC – New Hanover County announced today that its frontline first responders in 911 Communications, Fire Rescue and the Sheriff’s Office will receive a pay increase, in line with market...
Ware considers joining regional WestComm public safety communications center (MA)
WARE - A proposal currently before the town’s Board of Selectmen, if approved, would add the municipality’s s fire and police department emergency dispatch services to the WestComm Regional Dispatch Center, based in Chicopee. Longmeadow, East Longmeadow, Monson and...
New bill lays groundwork for improved 911 service (WY)
On the night of March 14, a Cadillac drifted into the wrong lane and was struck head-on by an oncoming UPS truck southeast of Powell. Both drivers suffered serious injuries, with the man behind the wheel of the Cadillac left in critical condition. When the first 911...
Eastern Shore gets federal money to overhaul 911 system (VA)
ACCOMAC, Va. - The Eastern Shore is getting $8.2 million in federal dollars to overhaul the region's 911 system, which local leaders say is much needed. Rep. Elaine Luria (D-Va.) presented local leaders and first responders with a ceremonial check on Monday morning....
Proposal Aims to Better Prepare MN 911 Dispatchers for Guiding CPR
Almost 90 percent of Americans believe they can get instructions on how to perform CPR if needed, when they call 911. The reality is, only 50-60 percent of dispatchers are trained to give those instructions. The American Heart Association is backing legislation to...
911 dispatcher, business owner, help South Bend Police nab burglary suspect (IN)
South Bend Police are crediting St. Joseph County 911 for helping nab a burglary suspect. It was around 1:45 a.m. on Monday, April 18, when officers were sent to a business in the 800 block of S. Michigan Street to investigate a possible burglary. The business owner...
Loudenbeck: Loudenbeck 911 bill signed (WI)
Madison- Today, Governor Tony Evers signed Senate Bill 673, authored by Rep. Amy Loudenbeck (R-Clinton) and Sen. Howard Marklein (R-Spring Green). The bill is now 2021 Wisconsin Act 261. Act 261 creates a Geographical Information System (GIS) grant program to...
Oakland County Sheriff calls on Congress to fund Next Generation 9-1-1 (IL)
(WXYZ) — Oakland County Sheriff Michael Bouchard is calling on Congress to fund "Next Generation 9-1-1" to mark the end of National Public Safety Telecommunicators Week. Next Generation 9-1-1 would enable call centers to receive multimedia data from callers. This...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


