NASHVILLE, Tenn. (WTVF) — A group of unsung heroes is getting some recognition this week. Tennessee Gov. Bill Lee has proclaimed the second full week of April as Public Safety Telecommunicators Week across Tennessee. During this week, the governor and the Tennessee...

When a 911 call is placed, the odds are good that it is one of the most — if not the most — traumatic days of the caller's life. It is a reality that is not lost on the person on the other end of the phone in the dispatch room, who may be dealing with a caller who is...

This week is National Public Safety Telecommunicators Week, honoring the work in our communities that too often can be taken for granted."Emergency Services does not operate without 911 telecommunicators," said Rockingham County Emergency Services Director Rodney...

CHAMPAIGN COUNTY, Ill. (WCIA) — METCAD recently made a Facebook post, congratulating Karen Clevenger for being named the METCAD Telecommunicator of the Year 2022. According to officials, Clevenger has served METCAD for 24 years in different positions. She started her...

The City of Brentwood and the state of Tennessee are celebrating National Public Safety Telecommunicators Week, per a press release. The week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors...

LAREDO, Tex. (KGNS) - This week, telecommunicators across the nation are being celebrated for their life-saving work. In Webb County, the sheriff’s office hosted a ceremony on Tuesday, April 12, to honor its telecommunicators. They are on-call 24/7 answering emergency...

​Reading, PA – The Pennsylvania Emergency Management Agency (PEMA) today recognized the vital work of 911 telecommunicators during a visit to the Berks County 911 center during National Public Safety Telecommunicators Week, April 10-16. “Our telecommunicators are...

HASTINGS, Neb. (KSNB) - This week, Hastings is celebrating National Public Safety Telecommunicators week, to honor the men and women who serve as dispatchers at Hastings PD. The role of a dispatcher is a critical one, as they’re the first person people talk to when...

April 10-16, 2022 is National Public Safety Telecommunicators Week, and all of us at the Hiawatha Police Department would like to recognize the hard-working dedicated dispatchers we have in the Brown County Communications Center. They are truly our teammates in our...

Valley Communications Center in Kent is celebrating this year’s National Telecommunicators Week April 10-16 to honor and recognize the professionals who handle thousands of emergency 911 calls each month in South King County. Every year, the second full week of April...

Unfortunately, in addition to the job’s demands, dispatchers experience traumatic calls day in and day out, and those calls can often negatively impact our emotional well-being. I remember early on in my career wondering if I truly had the skills and potential to...

Providing for the safety of County residents, workforce and visitors is the most important job of Government – and in order to provide the County’s dedicated first responder community with the best tools possible to protect lives and property, a state of the art voice...

ELKHART, Ind. (WNDU) - With a month long campaign to help people of all ages learn about and appreciate 9-1-1, the city of Elkhart is challenging the public. The purpose of the “9-1-1 Education Challenge,” is to use the month to educate as many people as possible on...

BANGOR, Maine (WABI) - The second week of April is dedicated to giving back to those who are typically the very first response to any emergency. They’re celebrating National Public Safety Telecommunicators week at the Penobscot County Regional Communications Center in...

It is our honor to celebrate Emergency Communications Month and National Public Safety Telecommunicators Week (NPSTW) with you. We thank you for your commitment, service, and sacrifice to public safety. We also would like to share some CISA...

This week honors the thousands of men and women who dispatch emergency professionals and equipment and render life saving assistance to Tennessee citizens. To mark the week and celebrate the achievements of emergency telecommunication professionals, Tennessee Governor...

ALTUS – Lack of 911 operators prompted the city council to approve a $3,000 incentive for prospective communications specialists. The decision came at the March 24 council meeting when the council also set a list of qualifications for the 911 positions. “We’ve moved...

MONTGOMERY COUNTY, Md. (WDVM) — April 10th through April 16th is National Public Safety Telecommunicators Week, a time to celebrate and thank those who answer our calls during an emergency and dedicate their lives to serving the public.  When a 9-1-1 specialist gets a...

THORNTON, Colo. — The difference between a click and a call matters in a dispatch center, and before April 5, dispatchers at the Thornton Emergency Communication Center had to call other agencies to be able to dispatch them, instead of seeing in real time where they...