Comm Center News
Dispatch! – April 10-16 is National Public Safety Telecommunicators Week (NE)
In 1981, Patricia Anderson of Contra Costa, California began National Public Safety Telecommunicators Week as a way to honor dispatch workers, according to the Cybersecurity and Infrastructure Security Agency. In 1994, former President Bill Clinton signed it into law,...
Dix recognizes sheriff office’s emergency dispatchers (GA)
GRIFFIN — The Spalding County Sheriff’s Office showed its appreciation for the office’s dispatchers during National Public Safety Telecommunications Week. “Dispatchers are the unsung heroes of public safety,” Spalding County Sheriff Darrell Dix said. “They are always...
Businesses honor front-line workers (SC)
Those on the front lines of all Colleton County emergencies are being honored this week. This week is national “911 Dispatcher Appreciation Week,” a time for dispatchers to be honored for their part in helping to save those in need. In Colleton, businesses are...
What it takes to be an emergency dispatcher (jobs are available!) – – americanjobsinstitute
Doni Whitecotton of Granite Shoals, the communications manager for the Llano County Sheriff’s Office, in the telecommunications hub at the Law Enforcement Center on Texas 16 west of the Llano River. Staff photo by Suzanne Freeman They are the first of the first...
Final public safety communications tower completed in Kanawha County (WV)
KANAWHA COUNTY, WV (WOWK) – First responders in Kanawha County are about to get a boost to help make their jobs easier and keep you safer. Officials presented the final public safety communications tower in the multi-year project on Thursday. Officials say some of the...
PHOTOS: 911 center employees recognized (MO)
Dispatchers who serve on the same shift that handled the recent Bonne Terre and Desloge shootings were recognized along with other St. Francois County 911 personnel at Wednesday's board meeting in Park Hills at the Joint Communications Center. Back row are dispatchers...
911 dispatchers answer the call (TX)
The phrase has been heard countless times on television shows and in real life. “9-1-1, what’s your emergency?” Sure, the people who answer those calls handle life’s toughest moments. But it turns out places like the Flower Mound Police Department’s Telecommunications...
911 dispatchers celebrated during National Telecommunicator Week (FL)
BAY COUNTY, Fla. (WMBB)– They are there in our some of our darkest times, when we dial 911.A 911 dispatcher answers the call, ready to provide the help we need. The second week in April recognizes their hard work across the nation, for National Public Safety...
National Public Safety Telecommunicator Week honors dispatchers (OH)
BOWLING GREEN, Ohio (WTVG) - The second week of April is always National Public Safety Telecommunicator Week, which honors dispatchers nationwide. When we hear “dispatcher” we typically think of people on the other end of 911 phone calls. But that’s not the only kind...
Douglas honors 911 dispatchers (NV)
Douglas County Sheriff Dan Coverley with Emergency Communication Specialists Kaitlyn Hall, Cirra Woods and Sheriff's Capt. Rick Koontz. Douglas County Photo A late spring storm was not the only thing keeping dispatchers busy on Monday. The search for a missing...
Public safety dispatchers continue lifesaving work despite staffing shortages (VA)
AUGUSTA COUNTY, Va. (WHSV) - Before any first responder gets to a person in need, a 911 dispatcher answers the call. During National Public Safety Telecommunicators Appreciation Week, the community is showing dispatchers how much they care. “Going home at the end of...
Got extra hotel toiletries? Chicago dispatcher’s nonprofit donates them to homeless people (IL)
Minka Giles, a Chicago police dispatcher, loves to travel. She’s been to 34 states and nine countries and, like many travelers, she began to acquire a lot of hotel toiletries. “One day it was like ‘Well, what do I do with all this stuff?’” she said. So she began to...
Council backs emergency communications plan (VT)
BARRE — City councilors have endorsed a plan to upgrade emergency communications in central Vermont, as well as a proposal to equip the city’s police officers with body-worn cameras, though both are contingent on securing significant funding from other sources. When...
Lee County Next Gen 911 services now active with picture and video ability (FL)
FORT MYERS On the 35th anniversary of 911 in Lee County, leaders announced the Next Generation 911 technology for improved location services when placing a 911 call is now active. The upgrade will also mean that residents and visitors soon will be able to send...
Vermilion Valley Regional Emergency Communications Joint Authority urges 9-1-1 education (IL)
Everyone knows that 9-1-1 is a universal number that should be called in the event of an emergency … or do they? All over the United States ,9-1-1 Centers have encountered hurdles when educating the public when it comes to the 9-1-1 and its uses. That’s why Vermilion...
Dispatchers use new tech to locate people (CA)
Local first responders are using a new app to simplify communicating the exact locations of those in need of assistance. The app is called what3words (W3W) and can be downloaded for free. It divides the Earth’s surface into squares 3 meters per side, (57 trillion of...
iCERT Urges Nationwide NG9-1-1 Deployment
s our nation celebrates National Telecommunicators Week, the Industry Council for Emergency Response Technologies (iCERT) wishes to extend its deepest gratitude to those men and women that answer our 9-1-1 calls. These professionals provide critical life-saving...
It’s “Public Safety Telecommunicators Week” – Thank you dispatcher (CA)
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It’s National Public Safety Telecommunicators Week, recognizing the essential work these first responders provide 24/7, 365 days a year. If you ever had to call 9-1-1, the calm voice on the other end is your initial point of contact.
Calling from a landline in Nevada County automatically routes you to the Sheriff’s dispatch center currently located in the Wayne Brown Correctional Facility near the Rood Center. In 2021, the center handled 39,000 9-1-1 calls and 120,000 non-emergency calls. NCSO dispatchers created approximately 95,000 calls for service across Nevada County last year. Call volume increased by 4,000 for 911 calls compared to 2020.
NCSO dispatchers determine if the call is a law enforcement matter, medical or fire emergency. They dispatch all law enforcement in Nevada County and work in conjunction with CHP Grass Valley. While one dispatcher collects detail information from the caller and enters it into the system, their colleagues send resources to the location. At the same time, they check on all law enforcement out in the field and maintain radio contact with them.
Tazewell County Sheriff’s Office celebrates 25th anniversary of 9-1-1 center (VA)
TAZEWELL, Va. (WVVA) - The Tazewell County Sheriff’s Office refers to their dispatchers as ‘the heart behind the voice.’ On Wednesday, they celebrated the 25th anniversary of their 911 center. Sheriff Brian Hieatt said dispatchers are crucial to potentially...
Briefing Room: local dispatchers handle 90,000 incidents a year (CA)
The second week of April is recognized as National Public Safety Telecommunications Week. The purpose of this special week is to honor the public safety communications personnel that work so hard to support the community and keep both the public and first...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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