Comm Center News

Dix recognizes sheriff office’s emergency dispatchers (GA)

GRIFFIN — The Spalding County Sheriff’s Office showed its appreciation for the office’s dispatchers during National Public Safety Telecommunications Week. “Dispatchers are the unsung heroes of public safety,” Spalding County Sheriff Darrell Dix said. “They are always...

Businesses honor front-line workers (SC)

Those on the front lines of all Colleton County emergencies are being honored this week. This week is national “911 Dispatcher Appreciation Week,” a time for dispatchers to be honored for their part in helping to save those in need. In Colleton, businesses are...

PHOTOS: 911 center employees recognized (MO)

Dispatchers who serve on the same shift that handled the recent Bonne Terre and Desloge shootings were recognized along with other St. Francois County 911 personnel at Wednesday's board meeting in Park Hills at the Joint Communications Center. Back row are dispatchers...

911 dispatchers answer the call (TX)

The phrase has been heard countless times on television shows and in real life. “9-1-1, what’s your emergency?” Sure, the people who answer those calls handle life’s toughest moments. But it turns out places like the Flower Mound Police Department’s Telecommunications...

Douglas honors 911 dispatchers (NV)

Douglas County Sheriff Dan Coverley with Emergency Communication Specialists Kaitlyn Hall, Cirra Woods and Sheriff's Capt. Rick Koontz. Douglas County Photo  A late spring storm was not the only thing keeping dispatchers busy on Monday. The search for a missing...

Council backs emergency communications plan (VT)

BARRE — City councilors have endorsed a plan to upgrade emergency communications in central Vermont, as well as a proposal to equip the city’s police officers with body-worn cameras, though both are contingent on securing significant funding from other sources. When...

Dispatchers use new tech to locate people (CA)

Local first responders are using a new app to simplify communicating the exact locations of those in need of assistance. The app is called what3words (W3W) and can be downloaded for free. It divides the Earth’s surface into squares 3 meters per side, (57 trillion of...

iCERT Urges Nationwide NG9-1-1 Deployment

s our nation celebrates National Telecommunicators Week, the Industry Council for Emergency Response Technologies (iCERT) wishes to extend its deepest gratitude to those men and women that answer our 9-1-1 calls. These professionals provide critical life-saving...

It’s “Public Safety Telecommunicators Week” – Thank you dispatcher (CA)

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It’s National Public Safety Telecommunicators Week, recognizing the essential work these first responders provide 24/7, 365 days a year. If you ever had to call 9-1-1, the calm voice on the other end is your initial point of contact.

Calling from a landline in Nevada County automatically routes you to the Sheriff’s dispatch center currently located in the Wayne Brown Correctional Facility near the Rood Center. In 2021, the center handled 39,000 9-1-1 calls and 120,000 non-emergency calls. NCSO dispatchers created approximately 95,000 calls for service across Nevada County last year. Call volume increased by 4,000 for 911 calls compared to 2020.

NCSO dispatchers determine if the call is a law enforcement matter, medical or fire emergency. They dispatch all law enforcement in Nevada County and work in conjunction with CHP Grass Valley. While one dispatcher collects detail information from the caller and enters it into the system, their colleagues send resources to the location. At the same time, they check on all law enforcement out in the field and maintain radio contact with them.

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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