“9-1-1, what’s your location?” It’s a phrase we’ve heard hundreds of times on TV shows and movies. In real life though, have you ever considered the possibility that this question – one that can mean the difference between life and death – may be hard for the caller...

CENTER LINE — When Center Line Police Dispatcher John Turpin received a call from a person about a power line down on top of their garage, it was almost like he was at the scene.

The Broomfield Public Safety Communications Center has joined the fold of a regional 911 computer-aided dispatch hub that unifies response efforts for the North Metro Fire Rescue District and other government agencies.

LARGO — On the sprawling top floor of the sheriff’s office complex, the lights are dim, the windows shuttered. It’s hard to decipher day from night.

A 25-year-old woman was walking in the 1400 block of Callowhill St., just off St. Philadelphia Police Department headquarters when a man ran up behind her and robbed her around 5:40 a.m. Thursday morning, according to police.

A 22-year-old emergency dispatcher from Talihina died in a collision with a Mack truck Wednesday in Haskell County.

After years of construction, Shenandoah County has officially begun operating its new $12 million 911 radio system. At 6 a.m. Wednesday, the Shenandoah County Emergency Communications Center said goodbye to its old system and flipped the switch on the new one.

By James Careless We live in a connected world — one where connected devices such as in-car monitoring services, medical wearables and smartwatches can transmit invaluable data about the users’ specific locations and physical well-being to third-party sites. At the...

A 5-month-old chocolate Labrador puppy will soon become Maine’s first official comfort dog. Baxter will serve Maine’s three emergency communication centers, where he will offer comfort and support for dispatchers, according to Shannon Moss, a spokesperson for the...

Most dogs like to lie around the house, chew on toys, and get lots of attention. A dog in Norman has learned some new tricks at the emergency dispatch center. Emergency dispatchers carry tons of weight on their shoulders and at the Norman Emergency Communications...

UVALDE — Uvalde is getting an upgraded emergency communications center — and it won’t cost taxpayers a dime. But the improvements won’t cure the radio “dead spots” that hampered the police response to the May 24 shooting at Robb Elementary School. The nonprofit...

LOCKPORT, N.Y. (WKBW) — The Niagara County Sheriff's Office Emergency Communications Center can now receive "Text to 9-1-1" calls from cell phones in the county.

ANNOUNCEMENT / PRESS RELEASE As a 911 organization and/or professional that is committed to sudden cardiac arrest survivability, you understand the life-saving potential of AEDs (Automated External Defibrillators) and the need to increase their visibility to the...

“Here’s an example of the way this works,’ explained Tifani Amberson, lead dispatcher at the Mineral County Sheriff’s Office. “Remember the big forest fires of 2017 up Sunrise Creek and the Lozeau area? That big fire and a lot of places needed to evacuate. As long as...

A frightening statistic for those in desperate need of emergency services has come to light in Ulster County. One out of every ten 911 calls for emergency medical services on average goes unanswered.

The 7News I-Team has learned for the sixth time this year, D.C.’s 911 call center has delayed sending help to someone who died. Five of those incidents happened just since April. The I-Team has done multiple investigations over the past two years on the troubled...

 Benton County Emergency Services is set to unveil its text-to-911 Monday, September 19. Instead of only talking to someone on the phone, you will be able to text 911 too. This will not take away being able to call 911.

PADUCAH, KENTUCKY (WSIL) -- The 911 Communications Project between the City of Paducah and McCracken County continues to make progress.  Paducah City Manager Daron Jordan updated the 911 Communication Oversight Committee Tuesday about the request for proposals...

By James Careless We live in a connected world — one where connected devices such as in-car monitoring services, medical wearables and smartwatches can transmit invaluable data about the users’ specific locations and physical well-being to third-party sites. At the...

Albany County officials are hailing a pilot program augmenting 911 services a success. Officials gathered Friday to share results gleaned from statistics analyzed pertaining to the Albany County Crisis Officials Responding and Diverting initiative, known by the...