Comm Center News
Telecommunicator-CPR can lower the risk of someone dying from cardiac arrest by 51% (HI)
HONOLULU, Hawaii (KITV4)-- Early lay rescuer CPR can double the chances of survival. That's why it's crucial for you to know how to give CPR. Many 9-1-1 operators are trained in Telecommunicator CPR. READ FULL ARTICLE
Unanswered emergency call sparks demand for ‘reform’ at Jersey City 911 center, but who’s to blame?
A video posted online of a call to the Jersey City 911 call center going unanswered after a hit-and-run crash last weekend has the city administration fuming and may speed up the city’s consideration of privatizing the call center. READ FULL ARTICLE
Volusia County residents asked for input on sheriff’s office (FL)
The Commission on Accreditation for Law Enforcement Agencies wants to hear residents' comments, "commendations or concerns" regarding the Volusia County Sheriff’s Office. The sheriff’s office receives its law enforcement accreditation from CALEA, according to a...
Alabama marks a milestone and celebrates the first 911 call
MOBILE, Ala. (WKRG) – The difference between life and death can be in the hands of a 911 dispatcher. February 16 marks the milestone in US history of 55 years since the first emergency call in the country was made in Haleyville, Alabama. “Dispatchers are the first...
New Wylie 911 call center now has storm shelter after historic 2016 hail storm (TX)
WYLIE, Texas — January 2023 marked the one-year anniversary of the new Wylie 911 Communications Center, which was destroyed by the 2016 hail storm READ FULL ARTICLE
Tennessee Becomes First in the Nation to Integrate FirstNet with AT&T ESInet for All 9-1-1 …
That’s why 9-1-1 call centers need to be dependable and prepared for circumstances that might interrupt their data connections. For the Tennessee Emergency Communications Board, that means ensuring the state’s 118 primary public safety answering points (PSAPs) or...
Take a look inside GVSU’s emergency dispatch center (MI)
Dispatchers can also press a red button which will immediately lock all exterior doors on campus. ALLENDALE, Mich. — During a news conference Thursday morning, Michigan State Police campus law enforcement talked about how investigators immediately began reviewing...
Aurora gets $2.2 million federal grant for upgrade of emergency dispatch center (IL)
Aurora is set to receive a $2.28 million federal grant for an upgrade of its 911 emergency dispatch center. City officials celebrated receipt of the money at this week’s City Council meeting on Tuesday night by recognizing public safety officials, and honoring U.S....
MSU shooting response shows the importance of 911 dispatchers (MI)
FLINT TOWNSHIP, Mich. (WJRT) - In the wake of the tragic shooting at Michigan State University, there has been an outpouring of support for 911 dispatcher Aimee Barajas. She's being applauded for her calm demeanor and her diligence to get officers on the scene.
Morris County Emergency Communications Center Invites Comment (NJ)
NJSACOP, through its New Jersey Law Enforcement Communications Accreditation Commission, is the legitimate authority and accreditation agency in the state of New Jersey. The Morris County Communications Center must comply with NJSACOP standards in order to...
Richmond County Commissioners pledge support of status change of telecommunicators (NC)
ROCKINGHAM — Members of the Richmond County Board of Commissioners are throwing their collective support behind a bill to reclassify the role of telecommunicators. READ FULL ARTICLE
AT&T becoming a ‘public-safety company’ with FirstNet, NG911 work, exec says
“By having the equipment side and the network-connectivity side, we bring together the entire package for our next-generation 911 customers. [AT&T is] he only place that you can go where the entire network—from security to equipment to devices to connectivity—can...
Changes coming to 911 system after family says no ambulance dispatched for heart attack (LA)
NEW ORLEANS — Earlier this week a woman posted to the social media app, Nextdoor. She says her husband was having a heart attack and after calling 911 multiple times and ambulance never arrived. She says she and her son drove her husband to the hospital.
Revived legislation proposes penalties for abusing Alaska’s 911 system
A bill adding criminal penalties for harassing 911 dispatchers or abusing the 911 system in Alaska is advancing closer to a vote in the state Senate after the Legislature failed to pass it last year.
Strapped emergency services struggle to answer 911 calls (LA)
Hospitals and clinics across the nation are buckling under the weight of a staffing shortage, exacerbated by the COVID-19 pandemic. Emergency services and ambulatory care providers are also struggling to answer an increasing amount of 911 calls. That was apparent when...
Livestreamed 911 calls help Weber deputies save lives (UT)
OGDEN — A new program that streams 911 calls to deputies in their patrol vehicles may have helped save two lives already in its first three weeks of operation, the Weber County Sheriff’s Office says.
Council adopts resolution seeking recognition of emergency dispatchers as first responders (HI)
The Maui County Council adopted a resolution Friday to urge the county administration to recognize emergency dispatchers as first responders.
ARE YOU READY CHICAGO? THE NEW CHICAGO OEMC APP PUTS EMERGENCY (IL)
Edmonds police improving 911 communications process with automated texts, emails (WA)
Beginning Feb. 8, the Edmonds Police Department will launch a new program to update 911 callers and crime victims about their incidents. The process involves sending fully automated yet customized texts or emails with the latest information about the case. They will...
Into The Unknown The Paramedics Journey
Former United States Surgeon General Dr. Richard Carmona Joins Paramedic Documentary asCo-Producer with “Emergency!” Stars Randy Mantooth and Kevin Tighe “Kevin and I are so pleased to have Dr. Carmona’s participation,” said Randy Mantooth. “His reputationand rich...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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