Executive Order (EO) 06, signed by President Duterte on October 14, 2016, institutionalized the 8888 Citizen’s Complaint Hotline and established the 8888 Citizen’s Complaint Center. This is pursuant to Republic Act (RA) 9485, otherwise known as the Anti-Red Tape Act...

Dispatcher Maria Bowling said she was working in the 911 Center the day of the fire.

The Ohio Patrolmen’s Benevolent Association, the union that represents dispatchers in the Boardman Township Police Department, is challenging the department’s decision to terminate Casey Englebaugh, the union wrote in a news release.

The county’s 911 dispatchers are following a new set of procedures which involves callers being asked more questions, and officials want the public to know what the change is all about and that it is not delaying the time it takes to dispatch an ambulance.

The FCC should consider whether these options for Z-axis solutions would be able to comply with the commission’s proposed vertical accuracy rules or whether it should consider adopting a more flexible vertical accuracy requirement, AT&T said.

Public safety uses the 6 GHz band mainly as backhaul for 9-1-1 dispatch and first responder radio communications, which is especially important in rural areas where the alternative to microwave would be prohibitively expensive or impractical fiber deployment, if it is even available.

Five new women will lend comforting words and lifesaving instructions over the telephone soon as they begin new careers as dispatchers.

RSS
Mission Critical Partners Wins National 911 Program Contract

MCP has been a professional services advisor to the National 911 Program since 2015. The objective of the current engagement is to provide technical, governance and operational support on various aspects of telecommunications and 9-1-1 services. A secondary element is to provide support for the National 911 Grant Program that is administered jointly by NHTSA and the U.S. Department of Commerce (DOC)’s National Telecommunication and Information Administration (NTIA). The purpose of the grant program is to improve the nation’s 9-1-1 system with awards expected to be announced later this year.
“We are honored to be able to continue to support the National 911 Program and its vision of evolving today’s legacy 9-1-1 system to an interconnected, emergency communication ecosystem that incorporates advanced data sharing technologies,” said Kevin Murray, MCP’s chairman and CEO. “We understand the challenges faced by 9-1-1 agencies today and are excited to build upon our partnership with the National 911 Program to help speed the deployment of a modern 911 system across the nation that improves emergency response outcomes.”
MCP will also monitor the development of NG 9-1-1 technical standards; develop and deliver training to 9-1-1 Grant Program awardees; execute a bimonthly webinar series to support, inform and educate the 9-1-1 community; and build on the NG 9-1-1 Interstate Playbook, which provides guidance for implementing and interconnecting state-level NG 9-1-1 systems.
Created by Congress in 2004, the National 911 Program works with states, technology providers, public-safety officials and 9-1-1 professionals to ensure a smooth transition to an updated 9-1-1 system that takes advantage of new communications technologies. The program’s mission is to provide federal leadership and coordination in supporting and promoting optimal 9-1-1 services across the nation.
Would you like to comment on this story? Find our comments system below.