Comm Center News
Fresno Police 911 call center in crisis. Dispatchers not hitting state mandate, to answer calls in 15 …
A Fresno County grand jury report found Fresno’s 911 emergency center is under staffed and not about the keep up with the call demand. So CBS47 went out to investigate.
Dispatcher helps save clerk shot in Gholson Road robbery attempt
A convenience store clerk shot in a robbery Wednesday night was likely saved by the actions of a Bellmead dispatcher who help lead Waco police to the injured man.
Henrico County accepting dispatcher applications through early August
The salary for the position starts at more than $38,000. The application process closes on Aug. 5.
People called 9-1-1 to complain about the Amber Alert notification, once again
Toronto Police have once again had to reiterate that 9-1-1 is only for emergencies, following a number of calls from people complaining about this morning’s Amber Alert notification.
Dispatchers get overdue recognition
Gov. Greg Abbott recently signed House Bill 1090 that states dispatchers are now considered first responders.
Public Safety Advocate: PSCR, More on PTT, Future Technologies
This week the Public Safety Communications Research (PSCR) organization under The National Institute of Standards and Technology (NIST) is holding its annual meeting to discuss with public safety and the vendor community how its research is progressing, how it has provided funds to others for projects and, of course, to present some technology demonstrations. Unfortunately, I am not able to attend the event this year but I will be reporting on PSCR’s findings and activities in next week’s Advocate.
Everything is awful: People still calling 9-1-1 to complain about Amber Alerts
Carbyne, Google to Offer Mobile Location for Emergency Calls in Mexico
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Carbyne, Google to Offer Mobile Location for Emergency Calls in Mexico.
Lateral 9-1-1 Police Communications Dispatcher Supervisor
Your Healthy Family: Lightning injuries and safety tips
Dr. Reckard says If you're with someone who is struck by lightning, the first thing to do is call 9-1-1 and get help on the way. Once you have done that, ...
9-1-1 … not an emergency, Kohli’s World Cup semi-final scores!
Cape Town - There's no doubting Indian skipper Virat Kohli is one of the greatest cricketers of his generation. READ: 45 minutes of bad cricket put us ...
Ohio county signs agreement to complete 911 requirement
Meigs County 911 has one dispatcher on shift at a time and, according to ... testimony in support of an alternative to the two dispatcher requirements.
Branch County approves temps at 911
Branch County Commissioners Tuesday approved hiring retired dispatchers Cindy Kochendorfer and Nancy Marson as temporary contract employees ...
Newport Beach, CA, 3GPP Plenary Meetings Recap
By Dean Prochaska, Senior Director of Standards
The June quarterly Third Generation Partnership Project (3GPP) meetings in Newport Beach, CA addressed standards in several areas relevant to the evolution of the public safety broadband communications and the Nationwide Public Safety Broadband Network (NPSBN).
Two more temporary dispatchers hired for 911
COLDWATER, MI (WTVB) - The Branch County Board of Commissioners formally approved the hiring of two more former 911 dispatchers Tuesday to ...
Readers Respond to Calls Emergency Dispatches Fielded After a June 29 Protest
Last week, on wweek.com, we wrote about the nearly 100 calls that Portland's emergency dispatchers fielded from out-of-state callers complaining ...
Fire dispatchers choreograph emergency response on federal lands
Dispatchers are the eyes and ears over all major events in the forest, monitoring firefighting activity down to the smallest of details, said Lorena ...
FCC Adds 9-1-1 Congressional Mandates to August Meeting Agenda
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FCC Adds 9-1-1 Congressional Mandates to August Meeting Agenda
Pai circulated draft rules that would implement two recently enacted laws to improve emergency calling, the Kari’s Law Act of 2017 and RAY BAUM’S Act of 2018, and extend 9-1-1 location requirements to additional calling platforms.
“For more than five years, I have had the privilege of working alongside Hank Hunt as he told the story of his daughter Kari and advocated tirelessly for changes to 9-1-1 dialing so that other families do not have to endure a similar tragedy,” said Pai. “His efforts led to the adoption of Kari’s Law. In a few weeks, the commission will have the opportunity to implement this and other legislation that will help people reach 9-1-1 without dialing an access code and be quickly located by first responders, regardless of the technology platform used to call for help. I hope that my fellow commissioners will join me in supporting this potentially life-saving action.”
President Donald Trump signed Kari’s Law Act of 2017 into law last year.
The law requires MLTS to enable users to dial 9-1-1 directly, without having to dial a prefix, such as a 9, to reach an outside line and to provide notification, such as to a front desk or security office, when a 9-1-1 call is made to facilitate building entry by first responders.
Kari’s Law is named in honor of Kari Hunt, who was attacked and killed by her estranged husband in a motel room in Marshall, Texas, in 2013. Hunt’s 9-year-old daughter tried to call 9-1-1 for help four times from the motel room phone, but the call never went through because the hotel’s phone system required dialing 9 for an outbound line before dialing 9-1-1.
In addition, Section 506 of RAY BAUM’S Act requires the FCC to consider adopting rules to ensure that “dispatchable location” information — the caller’s street address and other specifics, such as floor level or suite number — is conveyed with 9-1-1 calls, regardless of the technological platform used, so that first responders can be quickly dispatched to the caller’s location.
If adopted at the August meeting, the new rules would provide clarity and specificity to these statutory requirements so that companies can effectively meet their obligations under Kari’s Law and RAY BAUM’s Act. The new rules would also establish dispatchable location requirements for 9-1-1 calls from MLTS, fixed telephone service, interconnected VoIP services and telecommunications relay service.
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911 calls reveal frantic situation that began 28-hour St. Clair Shores standoff
Jackson can be heard yelling in the background that Ihlendfeldt had just shot at her door and windows as the dispatcher reassured her that police ...
911 calls detail moments leading to St. Clair Shores standoff
Dispatcher: "Are you on St. Margaret Street?" "He fired the gun, he fired this m----- f----- gun, can you send paramedics? Someone has been shot," the ...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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