Comm Center News

SIP Emulation to Support Instant Messaging using MSRP for Next Generation 911 (NG 9-1-1)

GL Communications Inc. a global leader in telecom test and measurement solutions, enhanced their MAPS™ SIP Protocol Emulator (version 8.10.15) with Message Session Relay Protocol (MSRP), that enables MAPS™ SIP software to send and receive 911 Instant Messaging Public safety service providers can deploy this test tool for testing their NG 9-1-1 emergency services and components within the Emergency Services IP Network (ESInet).

O’Rielly Asks New Virgin Islands Governor to Stop 9-1-1 Fee Diversion, Says USF Funds at Risk

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O’Rielly Asks New Virgin Islands Governor to Stop 9-1-1 Fee Diversion, Says USF Funds at Risk

O’Rielly acknowledged a letter from Bryan Jr. asking for additional resources to help rebuild the territory’s communications infrastructure in the wake of the 2017 hurricane season, and said he would review any items that came before him, but he also wanted to make the governor aware of the fee diversion.
“As a steward of the ratepayer-collected monies for USF disbursements, I would find it extremely difficult to support providing additional USF funding to the Virgin Islands without a firm commitment and a timeline from your administration detailing how you are prepared to put an end to fee diversion practices once and for all,” O’Rielly’s letter said. “Moreover, I am not alone in my desire to put an end to 9-1-1 diversionary practices throughout the U.S. and its territories, as both FCC Chairman Pai and Commissioner Rosenworcel have been actively engaged with me on this important matter. Your guarantees and demonstrated compliance plan could go a long way toward alleviating commission concerns, which if left unadressed could put precious USF support at risk — an unacceptable outcome and not one that the commission would take lightly.”
In 2017, the territory diverted more than $1.2 million in 9-1-1 fees to other functions, according to O’Rielly’s letter. Specifically, the Department of Health and the Virgin Islands Fire Service each received about 30 percent of the 9-1-1 fees in 2017, and the funds were used on repairing ambulances, fire service equipment and facilities, and travel and training for non-9-1-1 personnel, the letter said.
“Regardless of whether these priorities serve a meritorious purpose, such a funding diversion is an unacceptable breach of trust and responsibility, as the collection of this money is expressly authorized for a specific and critical purpose,” the letter said. “Officials owe it to the emergency personnel tasked with answering critical calls and to the Virgin Islands’ residents in need of emergency assistance to ensure that 9-1-1 fees go directly toward 9-1-1 services. This situation is even more problematic given the huge expenses of upgrading and modernizing 9-1-1 systems to next-generation capabilities.”
O’Rielly cited Puerto Rico, which had recently taken steps to stop 9-1-1 fee diversion as an example and said he was willing to provide the Virgin Islands with more information on how Puerto Rico stopped its diversion.
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How progressive EMS agencies are using advanced cellular networks to connect

Fire and police departments have been leveraging LTE to increase their response times, improve interdepartmental communications, and provide connections to FirstNet and other national public safety broadband networks. Wireless connectivity has been opening doors to new technologies to help public safety agencies better meet their needs and keep their communities safer.

911 Call Center Implements New, Life-Saving Technology

Prince William County has made several technology enhancements over the past few years to address the demands of next generation 9-1-1 for the growing wireless, mobile population. “The 9-1-1 system in Prince William County has always been a leader in technology. We are always looking for ways to enhance service to county residents,” said Eddie Reyes, director of Prince William County’s Public Safety Communications.

What does FirstNet ready mean for you?

One of the challenges observed after 9/11 concerned emergency response communications … particularly in the presence of a disaster. Congested zones, damage to the infrastructure, inconsistent platforms; these challenges are not only present during a disaster, but also on a daily basis for some communities.

Bill to Reclassify 9-1-1 Telecommunicators Passes House as Part of NDAA

The 911 Supporting Accurate Views of Emergency Services Act (911 Saves Act) sponsored by Reps. Norma Torres and Brian Fitzpatrick would direct the White House Office of Management and Budget (OMB) to reclassify 9-1-1 telecommunicators and dispatchers in the federal government’s Standard Occupation Classification (SOC) System.

Putnam County 9-1-1 Center merger proceeds

Earlier this year plans to merge the Putnam County 9-1-1 Dispatch Center with the sheriff’s office dispatching division were met with great optimism and a request has been made by the Bureau of Emergency Services to transfer grant funds to purchase three consoles for the advanced center received unanimous support.

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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