Comm Center News
Kittcom in need of more dispatchers
When a 911 call is made in Kittitas County, whether that be for a medical emergency, a fire or the need for law enforcement presence, Kittcom directs the call to the appropriate public safety agency. But Kittcom, which{span} serves 17 public safety agencies,{/span} is...
Dispatchers trained to work as teams in a high-stress environment
Tucked away in a nondescript building near Bowers Field, the only telltale sign of the Kittcom headquarters is an impressive 140-foot antenna apparatus. Inside a room within the building, dispatchers sit behind computer arrays providing the lifeline between people in...
Text 9-1-1 program now available in several East Texas counties
GREGG COUNTY, Texas — The Text 9-1-1 service is now available in several East Texas counties, allowing residents to send a text message for emergency assistance when they cannot make a voice call. The service, which was spearheaded by the East Texas Council of...
Regional Health honors first responders
RAPID CITY, S.D. — Regional Health hosted its second First Responder Appreciation Event Saturday morning at Memorial Park. The event was open to the public, and attendees were able to take part in an obstacle course, see a search and rescue demonstration and learn...
Summit County’s 911 dispatchers face staffing challenges, long hours and little hope for …
The hardest calls are the ones with kids. Or maybe the searches that stretch from hours into days. Or ones with a more personal connection, like when the unresponsive male is the same age as your neighbor’s son, or it’s happening on the street you grew up on. When...
Tree of Life gives Manatee 911 dispatchers a visual reminder of the lives they saved
"The fact that we can see that we've saved so many lives, seeing it grow, it's very fulfilling," she said. "We feel good walking in here in the morning." (Editors Note: Please click on the "Read Full Article" above. This is a cool story.)
Nevada sheriff details challenges of preparing for “Storm Area 51”
“Storm Area 51, They Can’t Stop All of Us” is an event created on Facebook that is currently planned for September 20, 2019, at Area 51, the US Air Force facility within the Nevada Test and Training Range (NTTR). The highly secure site has long been considered a...
NY announces $10M to strengthen emergency services dispatching
ALBANY — Governor Andrew M. Cuomo announced $10 million in grant funding Friday to strengthen local emergency response operations across the state through improvements to 911 response and emergency service dispatch operations. The funding is administered by the...
White County 911 center adopts shelter animal
Nancy VanWinkle, director of the center, proposed the idea to employees about getting a dog. “I had seen, and my assistant had seen, different agencies using dogs for dispatch,” she said. VanWinkle added that she doesn’t know of another 911 center in Arkansas with an...
Texas law recognizes 911 dispatchers as first responders
GRAYSON COUNTY, Tex. (KXII) - A new law went in effect September 1 in Texas that gives more recognition and benefits to emergency dispatchers. Governor Greg Abbott signed House Bill 1090 into effect in June which changes the state definition of a first responder. This...
Grayson County preparing for next gen 9-1-1
Denison is joining Sherman and a number of area cities along with the Texoma Council of Governments to continue upgrading equipment for the next generation of 9-1-1 technology. Public Safety Program Manager at TCOG CJ Derbin-Higgins said the NexGen 911 service is...
Franklin County 911 Dispatcher Receives Clinical Save Award
FRANKLIN COUNTY (Sept. 6, 2019) — Makenzie Cleary, a 911 Dispatcher, received a prestigious award for her actions this summer in helping save a man’s life. Emergency Services Director John Thierwechter and county commissioners presented the Emergency Health Service...
Wanted: Dispatchers, McComb, Mississippi
McComb Police Chief Damian Gatlin brought more staffing issues to the city board’s attention at Tuesday’s work session. In addition to four vacancies in the detective division, Gatlin said he has five full-time positions available in dispatch, for which people keep...
New 9-1-1 director recommended
Pending county board approval, Piatt County will soon have a new 9-1-1 director. A notice sent out by the county on Friday stated that a short reception would be held following the Sept. 11 county board meeting to welcome Tim Furman as the new 9-1-1 director. Furman,...
Dispatcher/clerk Anne Boone retires after 40 years with Berea Police Department: Community Voices
BEREA, Ohio -- For many Berea residents, Anne Boone has been the reassuring voice they hear when they call the Berea Police Department. Even after dispatch services were regionalized in Strongsville five years ago, “people call and ask for me,” said Boone, who retired...
Answering the call: Montgomery County Hospital District dispatchers provide life-saving support
On a recent weekday afternoon on an upper-level floor of the Montgomery County Hospital District’s administrative building in south Conroe, dispatcher Andrew Scroggins received a call from a woman about 8 miles away who feared she was suffering a stroke. Closely...
Profound sadness: Ceremony today for Halton 911 dispatcher shot to death
In her long career as an EMS dispatcher in Halton and Peel, Laura Grant "has touched innumerable lives," according to her family. Those people, and hundreds more of Grant's family members, friends and colleagues, are expected today (Sept. 6) as a celebration of life...
Nightstand: RH Herrons debut novel based on her work as a 911 dispatcher
In R.H. Herron’s debut thriller, Stolen Things, the reader meets Laurie Ahmadi, a 911 dispatcher whose work day suddenly gets much more personal when she answers a call and finds it is her teenage daughter, JoJo, who has been drugged and raped and is pleading for...
Library supporters lead march in opposition to proposed funding change for 911 center
The decision to change the way the 911 center is funded was precipitated by an “untenable financial situation” according to Commissioner Andy Kostielney, who serves as president of the three member executive board for the 911 center. The other two members are...
Another Woman Says Fort Smith 911 Failed Her After Calling For Help In Flash Flood
FORT SMITH, Ark. (KFSM) — At the end of August dramatic 911 audio of a Fort Smith woman who died in flash flooding was released. Now another woman is coming forward, saying her fate could have been the same. Janet Smith says she can't stop thinking about what she...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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