WARREN — Hundreds of texts pleading for help in 2007 as a gunman made his way through the Virginia Tech campus were sent to 911, only to disappear into the ether. The tragedy left emergency responders wondering if more lives could have been saved if the messages had...

MOUNT VERNON - In announcing his choice for safety service director, Mayor-elect Matt Starr is bringing back a familiar face to Mount Vernon. Former Knox County 9-1-1 Director Rick Dzik will assume duties of Mount Vernon safety service director in January. He will...

We've got a problem this morning with 9-1-1 service in Thornbury.   The Provincial Emergency Operations Centre says its not working for land lines. It will however still work on your cell phone.  They haven't said what the problem is but they...

JEROME — On a daily basis, 911 dispatchers handle calls that can be surprising or shocking. Angel Hunsaker, a dispatcher with Southern Idaho Regional Communications Center, received a different kind of surprise when she received the Telecommunicator of the Year award...

WARREN — Hundreds of texts pleading for help in 2007 as a gunman made his way through the Virginia Tech campus were sent to 911, only to disappear into the ether. The tragedy left emergency responders wondering if more lives could have been saved if the messages had...

LOCK HAVEN — The Clinton County commissioners approved several personnel items at Thursday’s meeting. They include the resignations of Truancy Outreach Worker Erin Kunes of Children and Youth Services, effective Nov. 22; part-time clerk typist Michelle Bechdel who...

Grays Harbor voters approved a sales tax to upgrade E-911 services on Election Day. [...] E-911 measure With slightly more than one-quarter of the ballots returned and counted, the measure is passing 7,529 votes for and 4,490 votes against. ... READ MORE

COCKE COUNTY, Tenn. (WVLT) -- On November 7, the Cocke County E-911 team took to social media to honor one of their retired dispatchers who passed away in early November. According to their post, Sandy Bradshaw passed away following a battle with an illness....

Benton County made its case to voters to create a taxing district specifically to cover 911 emergency dispatch services.  And voters overwhelmingly approved Measure 20-303 last night, with 61 percent saying “yes”. The district will include most of Benton County,...

SEYMOUR — Voters Tuesday approved two of the three questions posed to them on the ballot. They overwhelmingly approved bonding $5 million for road improvements by a 2,185 to 438 vote, and also gave their blessing to spending $1.4 million to upgrade communications...

YORK – The current/older communications equipment being used by York County’s emergency dispatch services is being moved over this week to the new communications center in the addition to the courthouse. This is not the new permanent equipment that is intended for the...

Tornadoes are a common concern in northern Texas. Following the recent out-of-season tornado causing severe damage in Dallas, one may wonder about the safety precautions Texas Tech has in place in the event of severe weather.  Ronald Phillips, Tech’s chief...

FLAGSTAFF, Ariz. (AP) — A northern Arizona dispatch center has closed after the state Department of Public Safety had trouble recruiting employees. The department announced the closure earlier this year. The last dispatch from the center came in mid-October....

(CNN)A woman in South Florida called 911 after a bullet came through her car's windshield -- but dispatchers didn't send help right away. Police say they mishandled the call while their supervisor was streaming a Netflix movie. Guadalupe Herrera was driving near a gas...

A Marion County 911 operator was recognized at Tuesday morning’s Marion County Commission meeting for helping to save an infant’s life. Fire Chief James Banta told commissioners that in August, Brenna Parson, an emergency telecommunicator, received a call seeking help...

2:20 PM: Thanks to Mike for the photos and word of a tower-replacement project under way by Myrtle Reservoir in Gatewood. Mike says a city rep on scene “told me they’re replacing the current radio tower (used for public safety agencies, police, fire, and also Metro)...

NASHVILLE, Tenn. (WZTV) — The chairman of Metro Council's Public Safety Committee wants to see more evidence presented in the lawsuit against the Emergency Communications Center. A lawsuit filed by the family of Akilah Dasilva, one of the victims of the 2018 Waffle...

The Rock County Communications Center is now receiving accurate device location data for 9-1-1 calls from iPhones with iOS 12+ and Android phones version 4.0+, as well as additional emergency data from apps like Uber, wearables, connected homes, and connected cars,...

KEYSER, W.Va. — Mineral County 911 dispatchers will be recognized as “first responders” after the Mineral County Commission approved a resolution presented by Luke McKenzie, director of the county’s Office of Emergency Services. “When people think of first...