Comm Center News
Dispatchers and office staff on strike at Great Lakes Pilotage Authority
CORNWALL, Ont. — Unionized workers at an agency that helps foreign ships navigate the Great Lakes and the St. Lawrence Seaway have walked out of the job, but management says it will strive to ensure the impact on commercial navigation is minimal. The Union of Canadian...
What is it like to be a 9-1-1 operator?
From one radio to the next! Brittani was a familiar voice in the KFGO Newsroom, but after 3 years, she put down one radio wave for the next. After a long 6-8 week interview process and 6 months of training, she is a Communications Operator at Red River Regional...
Dispatch communications issues throughout Gunnison County (CO)
Whether it means restructuring the current model or moving on to a different service provider altogether, there may be changes afoot with how dispatch communication is handled for local law enforcement, fire protection and emergency medical services in the North...
911 dispatchers now recognized as first responders in Marion County (WV)
FAIRMONT, W.Va. (WDTV) -- 911 dispatchers are now designated as first responders in Marion County. 911 dispatchers are now designated as first responders in Marion County. (Photo: WDTV) The County Commission on Tuesday signed a resolution marking the designation....
Recordings Show Stroke Victim Called 911, But Couldn’t Get Help Without Address (IL)
Duane Raible did not know it at the time, but in the early morning hours of Oct. 2 he was having a major stroke. “The whole room went bizarre. I almost passed out. I pushed myself back to the bed and lay down,” Raible said. “I realized right then and there:...
Victim’s daughter calls 911 to ‘order a pizza’ to signal domestic violence’ (OR)
OREGON, Ohio (WTVG/Gray News) - A scary situation of alleged domestic violence ended with the suspected abuser in handcuffs, all because the victim’s daughter used an innovative approach to seeking help. She dialed 911, but instead of asking for police, she pretended...
1/4 Of Phone Calls To 9-1-1 On Thanksgiving Day Are About What?
Happy Thursday! Here is today's 7:50 AM Nearly Impossible Question! Question: One quarter of phone calls to 9-1-1 on Thanksgiving Day are about what? Answer: ...
Gordon 5th grader makes heroic 9-1-1 call during fire (AL)
GORDON, Ala. (WTVY) - A Gordon family is mourning the loss of its long-time family home after a fire left it shambles late last night. Fortunately, they aren't mourning the loss of any loved ones, thanks in part to an Ashford Elementary schooler. "I saw a fire from...
Emergency communications move ‘going well’ (NE)
YORK – Leila Luft, the director of the York County Emergency Communications Center, says the initial move to the new courthouse addition went well and things are running smoothly. Luft updated the York County Commissioners about the progress of this ongoing project,...
Almost $3 million in upgrades expected for Westmoreland County’s 911 system (PA)
Westmoreland County commissioners are expected this week to approve more than $2.7 million in upgrades to the 911 emergency dispatch system. Public Safety Director Roland Mertz said Tuesday that plans call for replacement of aging computer-aided dispatch equipment and...
La Crosse County 2020 budget saving taxpayer dollars, improving 911 communications
LA CROSSE, Wis. (WKBT) - La Crosse County property taxpayers will continue to save money next year. La Crosse County officials said the 2020 budget keeps taxes in check but provides the funding needed for road repairs. The county did need to borrow $5...
What is it like to be a 9-1-1 operator? (ND)
Brittani was a familiar voice in the KFGO Newsroom, but after 3 years, she put down one radio wave for the next. After a long 6-8 week interview process and 6 months of training, she is a Communications Operator at Red River Regional Dispatch. In this podcast:...
Weight of the Call: The Dispatchers (UT)
SALT LAKE CITY (ABC4 News) – If one is lucky enough, maybe they will never have to dial those three numbers etched in our brains, 9-1-1. When we think of first responders, we often think of police and fire. One group we often overlook are emergency dispatchers. They...
Plymouth Council OKs pact for new dispatchers (CT)
PLYMOUTH – Town Council members approved a contract Monday with Litchfield County Dispatch effective April 2020 that will result in the layoffs of the town’s 12 dispatchers next year. The town will enter into a three-month agreement from April 1 through June 30 with...
Cleveland police dispatcher fired after criminal mischief conviction (OH)
CLEVELAND, Ohio (WOIO) - A Cleveland police dispatcher was fired after being convicted of criminal mischief. John Haney III, 35, was terminated on Nov. 15. Haney had been charged with multiple counts of theft, but was convicted of the lesser charge of criminal...
Charlotte Fire Department hiring new positions ahead of RNC (NC)
CHARLOTTE, N.C. (WBTV) - The Charlotte Fire Department is hiring telecommunicator positions, ahead of the Republican National Convention in 2020. The postion essentially works as a fire dispatcher. The departments says they’re going to need those positions filled...
Oneida County 911 Center looking to hire multi-taskers who work well under pressure (NY)
ORISKANY, N.Y. – The Oneida County 911 Center is hiring emergency dispatchers, and is looking for multi-taskers who can stay calm under pressure. Dispatchers, officially called public safety tellecommunicators, take calls from people dialing 911, and relay the...
ECC board cuts emergency manager at Albemarle’s request (VA)
A reconstituted Emergency Communications Center board on Tuesday eliminated its currently vacant emergency management coordinator position to allow Albemarle County to hire its own emergency director. The move means creation of emergency management plans for Albemarle...
Kennesaw/Acworth 911 Awarded CALEA Accreditation (GA)
During the assessment, the Kennesaw/Acworth 911 Center had to show proof of compliance with the 207 standards that constitute the program. KENNESAW, GA — The Kennesaw/Acworth 911 Center, located at City of Kennesaw City Hall, was recently awarded their accreditation...
Sheriff’s new cadet program provides opportunity for law enforcement careers (OH)
In an effort to attract young people to a career in law enforcement, Sheriff George Maier has a new cadet program with the goal of hiring. CANTON While law enforcement agencies across the nation bemoan the lack of young people interested in becoming police officers,...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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