Comm Center News
Dispatcher fired over Trump wants $250000 settlement (WI)
LA CROSSE, Wis. (AP) – A University of Wisconsin-La Crosse police dispatcher who says she was fired for supporting President Donald Trump‘s travel ban wants a six-figure settlement. UW-L Chancellor Joe Gow told The La Crosse Tribune (http://bit.ly/2mN3G7P ) that...
Defense bill does not include language to reclassify 911 telecommunicators
Language that would reclassify public-safety telecommunicators as “Protective Service Occupation” personnel instead of administrative/clerical workers will not be part of a key defense funding bill, but 911 advocates expressed their intent to continue the...
New: DC 911 takes almost 10-minutes to dispatch firefighters to a subway tunnel fire (DC)
Tuesday was a bad day from start to finish for riders on Metro’s Red Line subway. There were at least three smoke/fire incidents during rainy weather. The first one impacted the morning rush hour and two others disrupted train traffic for the evening trip home. None...
‘We’re able to empower our callers to act:’ New dispatch system in Wauwatosa could save more lives (WI)
WAUWATOSA — The Wauwatosa Dispatch Center is utilizing new technology, allowing them to be more efficient and effective in responding to emergency calls. The system is called Emergency Medical Dispatching (EMD). It's software used in both Milwaukee and West Allis....
County moves up Central Communications fix following weekend equipment failure (NJ)
WESTAMPTON — An upgrade to the county’s Public Safety Center was moved up after an equipment failure caused a temporary power outage and shutdown of Central Communications and its dispatch system. The power outage happened just before 9:30 a.m. Sunday and prompted...
Chenango County Now Available to TEXT to 9-1-1 (NY)
The Chenango County Sheriff’s Office reminds residents that Text-to-9-1-1 service is now available. While making a voice call to 9-1-1 is still the best way to summon emergency help, Text to 9-1-1 is a critical tool for those unable to speak, who are hearing-impaired...
Behind the Badge: Metro Net Dispatchers Adjust to New Tech
The job of a Metro Net dispatcher today makes 25 years ago seem like the dark ages. Twenty-five years ago, when Tracy Nolan began her career as a dispatcher with the Buena Park PD, answering 911 calls was very different than it is today. Back then, virtually all...
Early Citizen Response/CPR/AEDs; Uninterrupted Compressions & Dispatcher-assisted CPR Emphasized by EMS Experts at CPR Summit
Dr. Eisenberg, each of the speakers at the 2019 Cardiac Arrest Survivor’s Summit, and I strongly believe that keys in improving cardiac arrest include: 1) More emphasis, diligence and evaluation of dispatch center CPR instruction to callers. Teaching dispatchers to...
NTECC and AT&T Bring Latest Emergency Communications Tech to North Texas 911 (TX)
The North Texas Emergency Communications Center is the first in Texas to go live on the 911 tech. The all-digital NextGen911 system will service around 250,000 people in Dallas-Fort Worth. AT&T and the North Texas Emergency Communications Center (NTECC) are...
Breakthrough 9-1-1 Technology for Saving Lives
Download this white paper to learn how NG911 is fundamentally changing emergency calling, including revolutionary capability for enterprise phone systems. For the first time ever, real-time multimedia and location information can be delivered directly to public safety...
Veteran police dispatcher postpones retirement to give daughter badge (ONT)
LONDON, ONT. -- During a new constable’s swearing-in ceremony at the London Police Service headquarters Friday morning, Deb Dodds, a 911 dispatcher for over 40 years, was honoured to present her daughter Jessica with her badge. “This is definitely one of the most...
Addressing Insecurity with Emergency Communications Centre (Nigeria)
The launch of 18 Emergency Communications Centres across the country by the Nigerian Communications Commission, will address the rising insecurity cases in the country, writes Emma Okonji Given the global insecurity situation, which is already spreading across Nigeria...
911 dispatchers trained to pick up on peculiarities (NY)
UTICA, NY (WUTR-TV) — Could ordering a pizza alert 911 dispatchers of an emergency? ‘Yes,’ says Oneida County Emergency Services Director Kevin Revere. “We are familiar with that, it’s kind of a basic training tool that’s been used in the past…’ ‘…or pretending that...
After moving ambulance dispatchers, Eastern Health code red alerts sometimes failed to reach them due to human error (Canada)
ST. JOHN'S, N.L. — When medical dispatchers relocated and could no longer hear code red fire alarms at the Health Sciences Centre, they weren’t always being tipped off and they became concerned that patients arriving aboard ambulances could be affected by them not...
Hardin County Sheriff Office Hiring Dispatcher (OH)
The Hardin County Sheriff’s Office is currently accepting applications for the position of dispatcher. Applicants must be 18 years old, have a valid driver’s license and a clear criminal background. Candidates must be able to work weekends and holidays and...
Wooster trooper and dispatcher of the year announced (OH)
WOOSTER — The Wooster Post of the Ohio State Highway Patrol has announced the 2019 Trooper and Dispatcher of the Year. Dispatcher Elza Lloyd was selected as the Wooster Post’s Dispatcher of the Year. The selection was determined by his peers and officers from both the...
FirstNet Authority engages with emergency managers at IAEM
By Tracey Murdock, Senior Public Safety Advisor
FirstNet is here, but that doesn’t mean that our work is done. To ensure the network evolves with the needs of our nation’s first responders, the First Responder Network Authority (FirstNet Authority) team is regularly engaging with public safety to learn how the network can best support their operations. One of our recent engagements allowed us to dive into the world of emergency management, where data is key to operational success.
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911 Dispatchers Disciplined After NBC 5 Investigation
After a stroke victim was forced to call 911 multiple times when he couldn’t provide dispatchers with the address of his hotel, the OEMC is promising changes. NBC 5 Investigates’ Chris Coffey has the update. [VIDEO]
If You Call Chicago 911 and Don’t Know Your Street Address, Will the Dispatcher Send Help?
Three weeks after NBC 5 Chicago Investigates first exposed a controversial 911 call for help -- in which a man was delayed in having dispatchers send an ambulance for nearly ten minutes -- the City of Chicago now says “more should have been done,” to help him, and...
The Latest: Girl killed in crash was dispatcher’s daughter (NY)
NEW YORK (AP) – The Latest on the aftermath of a strong winter storm that hit the Northeast (all times local): 11:45 a.m. Police say the 16-year-old girl killed in a traffic accident during the snowstorm in New Hampshire was the daughter of a police department...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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