SOMERSET, NJ — A local Somerset 4-year old is being called a hero for calling 911 for help when her mother collapsed on the kitchen floor and did not get back up earlier this month. Isla Glaser was honored on Wednesday in a ceremony at the Franklin Police Headquarters...

FARMINGTON - Dispatchers at the Franklin County Regional Communications Center were recognized for their service during the Sept. 16 explosion response Wednesday evening, with a shadow box presented by a member of Farmington Fire Rescue. Stephan Bunker, a Farmington...

BROKEN ARROW, Okla. — A deserving family is getting a special Christmas, thanks to Broken Arrow Police dispatchers. The communications team decided they wanted to give back this year but couldn’t decide on a charity. They finally realized what they wanted to do...

BROKEN ARROW, Okla.  -  Broken Arrow dispatchers are helping an anonymous family celebrate a Merry Christmas this year. “[the family] is struggling. They’re really struggling,” Dispatchers told KRMG. Dispatchers raised around $1,300 as part of their...

Gail Kerns, 67, of Virginia Beach, passed away Friday, Dec. 13, 2019. Born in Memphis, Tennessee, she was the daughter of the late Floyd Green and Sadie Meyers. She retired as a 911 dispatcher with the City of Virginia Beach Police Department after 33 years of...

GRAND ISLAND, Neb. (KSNB) - When a 911 call comes through, the people who answer the phone have an important job to make sure the caller gets the help they need. 911 dispatchers are first responders who carry a heavy burden. People always trust the voice over the...

GAYLORD — Emergency dispatcher Christopher Martin of the Gaylord Regional Communications Center was named Dispatcher of the Year by the Michigan State Police Intelligence Operations Division Dec. 18. Martin was formally recognized by the commander of the state police...

TALLAHASSEE, Fla., Dec. 19, 2019 (GLOBE NEWSWIRE) -- DATAMARK today announced that the Florida Chapter of the National Emergency Number Association (NENA) selected DATAMARK to provide statewide educational workshops for Next Generation 9-1-1...

CLEVELAND (WJW) – A Cleveland dispatcher held a fundraiser to buy bed sheets for sexual assault victims. Dispatcher Amanda Randolph says she understands that sexual assault victims have a lot to deal with when they go to the police to report what happened to them, so...

WELLSVILLE — The “It’s a Wonderful Life in Wellsville” Christmas Celebration draws to an end at 7 p.m. Saturday with the Mel Mickle Memorial Fireworks display, but, who was Mel Mickle? While there is some confusion over the name, Al Mosher, the new executive director...

An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township.  The dispatcher who took Kenneth Boone's original call...

OTTAWA COUNTY, Mich — (Grand Haven Tribune) - An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township.  The dispatcher...

MACOMB — The McDonough County Communications Board held a brief meeting on Tuesday to discuss the Fraternal Order of Police contract for the 911 dispatchers. The board went into executive session to discuss the terms of the contract. The board did not take any action...

OLIVE TWP. — An internal investigation found an incorrect classification of a 911 call was part of the “perfect storm” that delayed police response to a Spring Lake Township home where a father was killed. WOOD TV-8 reports the Ottawa County dispatcher who took...

Congratulations to the N.C. Marine Patrol officers and dispatchers who recently received the Division of Marine Fisheries’ Director’s Award of Excellence for their Hurricane Dorian recovery and support efforts in the aftermath of the storm! The Marine Patrol assisted...

WILLIAMSON — On Friday, Dec. 6, Christopher Chapman, Paige Miller and Israel Varney, telecommunicators from Mingo County 911, successfully completed a APCO Emergency Medical Dispatcher course (EMD). Emergency Medical Dispatch is a systematic program of handling...

LEWIS COUNTY, Ky. (WSAZ) -- UPDATE 12/18/19 @ 3:50 p.m.More details have been released about a deadly accident Tuesday night that claimed the life of a Lewis County 911 dispatcher and her son, a 14-year-old student athlete. Jerrica Adkins, 33, and her son, Wesley...

BOWLING GREEN — Amy M. Siler was chosen as the 2019 Dispatcher of the Year at the Ohio State Highway Patrol’s Bowling Green Dispatch Center. Officers and dispatchers chose Ms. Siler, 46, based on her technical job knowledge and ability, enthusiastic work attitude,...

INDIANAPOLIS (WANE) — State police troopers and dispatchers worked together to rescue a dog that escaped a crashed vehicle on an interstate Tuesday. Officers responded to Interstate 465 regarding a vehicle that ran off the roadway and rolled several times. As troopers...