Comm Center News
A day in the life of a 911 dispatcher (NE)
When calling 911, people often don't think about the person on the other line. 911 dispatchers can have a rollercoaster of a day from calls of noise complaints to walking a new parent into birth. Fox 42's Shirelle Moore will get a front-row seat in the life of a 911...
FirstNet’s Dedicated Public Safety Broadband Network is Driving Innovation for Law Enforcement
By David Cook, Senior Public Safety Advisor, First Responder Network Authority
The last decade has brought about rapid advances in technology that have changed our daily lives. The first smartphones hit the streets in 2007, and today nearly every American has at least one in their pocket.
Police chiefs nationwide have also steadily increased their departments’ use of mobile broadband technology over the last ten years to help capture and share information and coordinate responses during both routine and emergency situations. But with the rise of consumer’s use of data via smartphones, commercial networks have become heavily congested and law enforcement often has to compete for a connection. This might be why your phone has four bars and you still cannot make a call, your local cell site might be at capacity.
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Deadline approaching for people interested in becoming a CPD dispatcher (OH)
COLUMBUS, Ohio (WSYX/WTTE) — The final of three information sessions was held Wednesday night at the Columbus Police Academy. Organizers say 250 people attended the final session. All of them are interested in pursuing a career as a Columbus police dispatcher....
Thomas appointed Calloway County Emergency Management Director (KY)
MURRAY — Chesley Thomas was appointed to the position of Calloway County Emergency Management Director Tuesday, according to a press release from the Calloway County Fiscal Court. Thomas was sworn in Tuesday afternoon by Calloway County Judge-Executive...
Metro DEC becomes 63rd communications center in U.S., 5th in TN to implement ASAP (TN)
The Metro Nashville & Davidson County Department of Emergency Communications will implement the Automated Secure Alarm Protocol (ASAP). DEC went live with ASAP on Tuesday, Jan. 21 at 7:00 a.m. with Nashville-based ADS Security. The following companies have since...
New Public Safety App in Detroit Draws On 9-1-1 Dispatch Information (MI)
Today, a new app for personal safety is launching in Detroit. It’s called Citizen and it combines location information with 9-1-1 intelligence intended to keep you and your network of friends and family in the loop about accidents at home, on the road...
Dutch Public Safety Communications Network Migrates to New TETRA System (Netherlands)
During the migration, technicians of Spie (a company that offers multi-technical services in the areas of energy and communications) were present at the about 600 set-up points in order to make the switch possible. Last night, the migration of the Dutch emergency...
Construction to begin soon on Pratt County Public Safety Center (KS)
County commissioners hear about project plans from engineer. Plans for the new Pratt County Public Safety Center are coming together and a tentative time line puts the start of construction sometime in April.Wayne Scritchfield, municipal engineer for Kirkham Michael,...
City installs emergency call boxes along Rail Trail integrated with Emergency Communications (KY)
The City of Hopkinsville installed three emergency call boxes along the Hopkinsville Rail Trail on Tuesday; however, the beacons are expected to be turned on within the next week. “They’re integrated with (the Emergency Communications Center) and have built-in cameras...
City Council sunsets Public Safety Commission (AK)
Fairbanks City Council voted to abolish the Public Safety Commission on Monday night. In addition to the testimony of councilmembers, the council also heard from various department heads, who were unanimous...
New bill designed to help 9-1-1 dispatchers deal with traumatic calls (CO)
A new bill would give dispatchers compensation if they answer calls for traumatic events — if a psychiatrist of psychologist diagnoses them with PTSD.
Charlton committee raising money to offset tax burden of public safety complexv (MA)
CHARLTON – Residents last summer shot down a tax increase to build a $28.5 million public safety complex, but now efforts are underway to raise part of the cost through private donations and bring it to a second vote. Selectmen formed a Public Safety...
New routers connect fire department to FirstNet (WI)
New routers connect fire department to FirstNet New in-vehicle routers will allow the Milton and Milton Township Fire Department to connect to the FirstNet Network. The First Responder Network Authority and AT&T operate the networ With the FirstNet Network, public...
State Police: Problem with making 9-1-1 calls fixed (CT)
State Police says a problem that prevented some people making 9-1-1 calls has been resolved Tuesday morning. “Preliminary information is that one of the carriers was attempting an update that action may have initiated the disruption,” said Brian Foley, executive aide...
New tech helps 911 center send closest ambulance, fire truck (WI)
When an ambulance or a fire truck responds to a call, it might be from another jurisdiction. Four Rock County fire departments are using technology to dispatch the closest available emergency services vehicle. The four departments are the City of Beloit, Town of...
911 centers screen for coronavirus symptoms in southern Arizona (AZ)
TUCSON, Ariz. (KOLD News 13) - Operators at 911 centers across southern Arizona are screening calls for possible cases of coronavirus. The Arizona Department of Health Services confirmed the state’s first case of the illness on Sunday, Jan. 26. The following day,...
Manatee County confirms new public safety director (FL)
Manatee County commissioners today confirmed the appointment of Jacob Saur as the county’s new public safety director. Saur previously served as the county’s emergency communications chief and has worked for Manatee County since 20001. "As our former emergency...
Murfreesboro emergency dispatcher saves a man life hundreds of miles away (TN)
MURFREESBORO, TN (WSMV) - Social media and the determination of an on-duty Murfreesboro emergency dispatcher played a key role in saving a man’s life hundreds of miles away in another state. Brady Lutton joined the Facebook page titled A Firefighter’s Community. He...
Mark Higgins appointed to the 9-1-1 Advisory Board (PA)
BELLEFONTE — Centre County Commissioner Mark Higgins has been named one of a select group of 19 leaders across the Pennsylvania to join the 9-1-1 Advisory Board. This board advises PEMA on the administration and operation of 9-1-1 systems in the Commonwealth. The...
DTIC AD1000095: Public Safety Broadband Network Architecture Description – Report (Canada)
WHAT PUBLIC SAFETY NEEDS IN AN EMERGENCY ISA public safety-controlled network with the ability to efficiently access and share accurate and timely voice and information during all stages of an event in any geographic location with the appropriate resources,...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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