ARAPAHOE COUNTY, Colo. — Arapahoe County dispatchers are teaching first graders what to do when calling 911. On Monday, dispatchers went to Trails West Elementary School to kick off their 911 outreach effort for kids. “We’re trying to get out into the schools to teach...

NEW ORLEANS — The first report of an aggressive flasher stalking the Marigny and Bywater came two days before Christmas. A woman was walking her dog in front of her home when a 27-year-old drifter approached her. “Then I looked up and he was standing in front of my...

PERRYSBURG — Owens Community College has given its police department dispatchers a pay increase and also has built in a lump sum payment for three years. At its December meeting, the board of trustees approved an hourly rate of $14 for the five Fraternal Order of...

Kaua’i, HI (KITV) — The Kaua’i Police Department recognized two of their dispatchers after assisting a caller with the delivery of a baby. A man called 911 to report that his wife was in labor and delivering their child around 2:30 a.m. back in September of 2019. The...

TOWN OF MOHAWK, NY (WRGB) — A 911 dispatcher is being credited for helping authorities arrest a 20-year-old man charged in the killing of his father. 56-year-old Dallas Eller Jr. was shot to death this morning in his home in Montgomery County. Just hours ago,...

ILION — The Ilion Police Station will be closed “intermittently” to keep more officers on the street and reduce a duplication of services. A Dec. 30 Facebook post by the village of Ilion stated the station will “be closed intermittently from 7 a.m. to 7 p.m.” starting...

Today marks the 3rd anniversary of the Ft. Lauderdale-Hollywood International Airport shooting, killing 5 and injuring 6 others. The mass shooting near the baggage claim in Terminal 2 leading to security upgrades, increased training and more Broward deputies assigned...

The Flagler County Sheriff’s 911 Communications Center is now a certified training center as well, which means training 911 dispatcher will be done in-house. At Sheriff Rick Staly’s direction, a Training and Relief Supervisor position was created for the...

GREENVILLE COUNTY, S.C. — The Greenville County Sheriff's Office says Verizon customers living in unincorporated Greenville County are not able to use 911 services. The Sheriff's Office says Verizon is aware of the issue and is working to fix it. If you have an...

CHEBOYGAN COUNTY — The Cheboygan County Council on Aging will be hosting an event on Monday, in partnership with the Tri-County Office of Emergency Management, to get people signed up for the BeAlert and Smart911 programs. The Office of Emergency Management will have...

WORTHINGTON — With a dozen different fire departments providing service to Nobles County residents, a dispatcher at the Law Enforcement Center often makes a quick decision on which department to page when a residence is on the line between service districts. While...

Everyone knows from movies and TV shows that when you dial 911 on your phone, an operator picks up and usually responds with, “911, what’s your emergency?” But how does that call get routed and what happens after callers have described their emergency situation? A...

They're the first to hear our panicked cries. Without them, no one will come to our rescue in an emergency, but as some dispatchers tell FOX 17 News, it's time for them to be rescued, but no one's listening. "They see the fireman. They see the policeman. They don't...

WINNEBAGO COUNTY (WLUK) -- A jump in accidental 911 calls has several local sheriff's offices reminding folks to be more careful. "I would say that we take at least anywhere from 20-50 a day," said Kyle Nachman. Nachman is a 911 dispatcher at the Winnebago County...

BUNNELL — A tone went out over the Flagler County emergency service radio feed Thursday morning heralding a special announcement. It was followed by the familiar voice of longtime radio dispatcher Cherie Doggett, who began her career as a public safety...

SPRINGFIELD, Ohio (WDTN) – After 40 years of public service, the Ohio State Highway Patrol’s Springfield post is saying ‘Happy Retirement’ to their senior dispatcher. Tom Farris’ retirement doesn’t just mean the OSP post in Springfield is losing one of their best...

911 dispatchers are often the first group to respond in the event of an emergency. These life-saving professionals are not only responsible for quickly gathering information and dispatching emergency personnel, but also provide instructions on medical interventions,...

A New Year’s Day fire that roared through the Palisades Interstate Parkway Police Department in Alpine destroyed the headquarters, leaving 34 officers and dispatcher to work Friday out of trailers setup nearby as command posts. “We lost everything,” police...

HENDERSON, Ky. (WFIE) - A new tool is being added to the city of Henderson’s 911 dispatch web page. The form allows business owners and property owner to provide “keyholder” emergency contact information. That’s so that appropriate person can be contacted in case...

Being married to a first responder is tough — especially when both spouses work as first responders and juggle a career, marriage, family, and a personal life. For Anaheim Fire & Rescue Firefighter Paramedic Jason Helms and Anaheim Police Department Dispatcher...