Comm Center News
CareFlight launches new app to quicken emergency response (OH)
DAYTON — A new app has been introduced by CareFlight that helps emergency crews request CareFlight response more efficiently. First responders in the area no longer have to make requests for CareFlight through radio traffic or check on their...
SUPERVISORS APPROVE INCREASE IN CITIES’ 911-SERVICE FEE (IA)
[...]How much are Plymouth County residents willing to pay to have their 911-calls answered? Currently, cities pay $3.75 per capita (per person) annually. Plymouth County Sheriff Mike Van Otterloo requested Plymouth County Supervisors consider “doubling it” for the...
9-1-1 Emergency System reaches NW province (Dominican Republic)
Cotui, Dominican Republic.- President Danilo Medina on Wed. inaugurated the National Emergency and Security Assistance System 9-1-1 in Sánchez Ramírez province (northwest). According to a 9-1-1 statement, with the arrival of the service to that province, the system...
911 Cost-Sharing Agreement Between Maine Cities Gets Review (ME)
(TNS) — The City Council agreed Tuesday to begin negotiations with Auburn over how to fund L-A 911, the shared emergency communications department of the two cities. While an agreement between the two cities has been in place largely unchanged since 1978, the Auburn...
The Kari’s Law Deadline is Almost Here. Is Your Organization Ready?
Kari’s Law and Ray Baum’s Act require all multi-line phone systems in the U.S. (like those found in office buildings) to enable direct dial to 9-1-1, direct routing to a 9-1-1 center, and on-site notification of a 9-1-1 call that includes a detailed “dispatchable...
Technology, Training Help Police Communicate, Serve The Public (TX)
The Muleshoe Police Department has been undergoing training and making transitions to programs that will allow them great accessibility to information so that they can better serve the public.“We just transitioned to FirstNet through AT&T,” McHone said. “It...
After outcry over proposed cell tower in Sawtooths, officials say they’ll ‘vet options’ (ID)
Idaho officials say they are weighing stakeholder concerns following outcry over a proposed cellular tower lease on state-owned land near a popular outdoor recreation area. The 195-foot tower would be built near the Sawtooth Fish Hatchery on endowment land...
FirstNet Engagement Workshops (GA)
(ATLANTA) – The FirstNet Engagement Workshop will provide a hands-on opportunity for your agency to engage with the First Responder Network Authority to analyze how the network's products and services can support your mission, communications capabilities, and...
Commissioners ‘ashamed’ of CenturyLink after 911 system outage in Page (AZ)
PAGE, AZ — Members of the Arizona Corporation Commission told CenturyLink the company has about a month to fix service issues in Page before they take the next step that could lead to legal action against the company. According to Page's city manager, there have been...
200% increase in 9-1-1 calls following quake (Cayman Islands)
Cayman’s 9-1-1 emergency call centre experienced a 200% increase in calls in the hour following last week’s 7.7 magnitude earthquake, according to officials. The calls were from people reporting small fires, the smell of gas and alarms going off, as well as sinkholes...
Montgomery Township recap: Police dispatcher promoted, another hired (PA)
MONTGOMERY TWP — In an emergency, the first person you talk to when calling 911 may be the most important. Montgomery Township's officials greeted two of those key dispatchers last week, formalizing the appointment of a new police dispatcher and an upgrade in...
County 911 eyes wireless way to link dispatchers (OH)
LISBON — After a recent problem with an AT&T maintenance outage made it impossible for the dispatchers at the county’s 911 answering centers as well as other dispatcher to communicate with each other, the county 911 Emergency Service Committee on Thursday approved...
Arapahoe County 911 dispatchers join the ranks of first-responders (CO)
Arapahoe County’s emergency dispatchers will receive more money and better benefits after they were designated Wednesday as first-responders just like sheriff’s deputies, firefighters and paramedics. The move for the 36 dispatchers who answer 911 calls and communicate...
Woodbury County funding repairs to The Security Institute (IA)
SIOUX CITY, Iowa — Western Iowa Tech's Security Institute is looking for help from the county for a major repair project. That building hosts Woodbury County's communications center and emergency management offices. The college is looking to make repairs to the...
Dublin residents’ deadline for emergency notifications approaching (OH)
Residents who want to receive emergency alerts from the city of Dublin will need to register by Feb. 15. The city has used Code Red for the past 11 years for its Dublin Emergency Calling System, said Lindsay Weisenauer, public-affairs officer for the city. The...
Rombach, Weber are Recognized for Excellence by Wood River Police Department (IL)
WOOD RIVER - The Wood River Police Department has recognized two key members of its staff as both Officer of the Year and Telecommunicator of the Year. Detective Brent Rombach and Records Supervisor Arron Weber were the two recognized. "Detective Rombach was...
Should Tequesta join the shared 9-1-1 center in Palm Beach Gardens? Council weighs pros, cons (FL)
JUPITER — From around Northlake Boulevard to the Martin County line, every town along the coast uses the same 9-1-1 dispatch and police communications service — except Tequesta. That would change under a proposal by Tequesta Police Chief Gus Medina at a...
Ontario Provincial Police, public safety radio channels to be encrypted (Canada)
ONTARIO – The Public Safety Radio Network (PSRN) in Ontario, a network of radio infrastructure that is used by public agencies and emergency responders in the province, is set to go silent to the public’s ears by 2023 as the network is modernized and upgraded to use...
Accidental calls made easy by SmartPhones waste time and resources at 911 call centers (WI)
GREEN BAY, Wis. (WFRV) — Accidental emergency calls have become a costly problem at the Brown County 911 Center. “We have to spend our time and resources on seeing where and how that call came in,” Cullen Peltier, Director of Brown County Public Safety Communications...
‘Revolutionary’ U of R launches online mental health resource for public safety personnel (Canada)
When former correctional officer Michelle McKeaveney's mental health spiralled into an operational stress injury (OSI), online therapy wasn't an option. Last Wednesday, however, the U of R released a new online tool for public safety personnel throughout Saskatchewan....
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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