Comm Center News
Some Utahns couldn’t reach 9-1-1 during weekend technical difficulties (UT)
SALT LAKE CITY — In many areas across the state from Saturday through Sunday, emergency dispatchers and police departments let the public know that 9-1-1 wasn't working on some mobile devices. "We learned about it yesterday [Saturday] that 9-1-1 didn't appear to...
Pennsylvanians have option to text 911 for help (PA)
More and more 911 dispatch centers and county emergency management agencies in the state have implemented a system for users to contact 911 through text message – but the capability isn’t available everywhere. Greg Leathers, the director of Greene County Emergency...
Reps. Pallone, McNerney introduce bill to emergency communications
U.S. Reps. Frank Pallone, Jr. (D-NJ) and Jerry McNerney (D-CA) introduced a bill in the House of Representatives to improve network resiliency in times of emergency. The Reinforcing and Evaluating Service Integrity, Local Infrastructure, and Emergency...
Regionalization of public safety dispatch that includes Mansfield, Foxboro and Norton preparing for launch (MA)
By later this year, emergency calls in a four-town area that includes Foxboro, Mansfield, Norton, and Easton will be heading to one central location, leading to faster and more coordinated response times from police and firefighters. Work is progressing at a steady...
Snoqualmie city council hosting public safety open house (WA)
The Snoqualmie City Council will host an open house to showcase public safety services. The open house will take place form 9 a.m. to noon on Feb. 29 at the Snoqualmie fire station (37600 Snoqualmie Parkway, Snoqualmie). It is not the first event the city council will...
12-year-old given 911 Hero Award for “poised response during a frightening time” (CO)
EL PASO COUNTY, Colo. — A 12-year-old boy was given the 9-1-1 Hero award Friday for his quick actions when a fight broke out between two dogs at his home on Jan. 9. Andrew Gravil immediately called 9-1-1 after a dog severely bit his grandmother. Dispatcher Mindy...
Public safety jobs to soon be considered first responder jobs (IN)
TIPPECANOE COUNTY, Ind. (WLFI) — Indiana House Bill 1198 is waiting approval from Indiana Governor Eric Holcomb. It already passed the Indiana House and the Indiana Senate. It's a bipartisan bill allowing more public safety jobs to be under the umbrella of first...
Carbon County 911 Center Answered Record Number of Calls in 2019 (PA)
Carbon County's 911 Center has released its 2019 annual report. The county's dispatch center answered a record number of calls in the last year. Directors attribute the increase to more people and more activity in the county, which can in turn mean more emergencies....
Alameda briefs: Alameda Police Department accepting 911 emergency texts (CA)
Cell phone users within Alameda city limits now have the ability to send emergency text messages to the Alameda Police Department. Texting is an option when it is unsafe to use your voice to make a 911 call, if you’re unable to speak due to an emergency or for the...
APD response times continue to climb (NM)
ALBUQUERQUE, N.M. — It takes Albuquerque police 23 minutes longer to get you than it did eight years ago. A Target 7 investigation into the Albuquerque Police Department’s response times shows there has been a 93 percent since increase 2011 and response times have...
FirstNet bringing enhancements to New Hampshire ahead of schedule (NH)
The First Responder Network Authority (FirstNet Authority) is bringing enhancements to the FirstNet network in New Hampshire ahead of schedule. AT&T and Gov. Chris Sununu recently hosted an event to celebrate. FirstNet is a nationwide, wireless communications...
Junction City EMS Uses FirstNet in Local, Regional, and National Response
By Brent Williams, Senior EMS Advisor, First Responder Network Authority
Junction City Fire Department’s EMS services a rural, Midwest community in Kansas, which presents some communication challenges. To address these challenges, Junction City Fire Department uses FirstNet, whether for long distance transports to the nearest trauma facility, coordinating regional recovery efforts after a tornado, or deploying across the country to respond to a national disaster.
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Neal recognized with 911 service award
Marshall County Judge-Executive Kevin Neal traveled to Washington, D.C., last week as one of eight individuals and organizations recognized for their contributions to providing a better 911 service and support for dispatchers. Wes Wright, Next Generation 911 (NG911)...
City of Longview urges residents to sign up for Smart911 alert system (TX)
LONGVIEW, Texas (KLTV) - The City of Longview is urging residents to sign up for its new emergency alert system. Smart911 launched Feb. 15 and replaces the old CodeRED system. Residents who were signed up with the old system must opt in with the Smart911 system. City...
NG911 Institute Announces 911 Honor Award Winners
The Virginia Information Technologies Agency (VITA) is pleased to announce that their Integrated Services Program (ISP) won the Outstanding 911 Call Center/Program award. The Next Generation 911 Institute (NG911 Institute) announced the winners of the 17th...
Manatee County Emergency Communications Center gets new 911 software
SARASOTA, Fla. (WWSB) - In an emergency, time is of the essence, but if you call 911 in Manatee County, you can count on a new program that will help first responders get to you faster than ever before. It’s thanks to a new, first-of-its-kind state grant that was just...
Emergency Services Dispatcher Job in IWAKUNI, JAPAN
Overview Open & closing dates: Opening and closing dates 02/21/2020 to 03/09/2020Service: CompetitivePay scale & grade: GS 5Salary: $30,113 to $39,149 per yearAppointment type: PermanentWork schedule: Full-Time...
Accomack Moves 2021 Budget to Hearing
The Accomack County Board of Supervisors voted to advertise public hearings for the fiscal year 2021 budget and the tax rate, after making changes to provide for the first year of costs associated with a regional public safety radio communications system. [...] A...
Shawnee emergency dispatcher wins award
Julie Daniels, an emergency telecommunicator with the Shawnee Police Department, was recently recognized by the International Academies of Emergency Dispatch™ (IAED®) for her exemplary efforts in responding to a 911 call. The IAED reports it has awarded Daniels with...
‘It needs to happen’; Indiana bill would classify 911 dispatchers as first responders
VIGO Co., Ind. (WTWO/WAWV) - According to Vigo county 911 director Vickie Oster, when there's an emergency her dispatchers are on the front lines. "We provide pre-arrival instructions for medical issues. We stay on the phone with people while somebody is breaking in...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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