Walla Walla Emergency Services Communications, the county’s 911 dispatch call center, announced today it has updated its device location data for 911 calls from callers with Apple and Android phones, and more. Until now, WESCOM has had “fairly accurate” location...

The Teton County sheriff will have to wait a little longer for the intervention he’s been seeking to save the county’s 911 dispatch center from a crisis. County commissioners broached the topic again Monday, only to say they want to wait until the regular budget...

The growth that Bastrop County has been experiencing over the past several years is acutely felt in the county’s 911 center. A report presented to the Bastrop County Commissioners Court on Monday shows that the 911 communications center fielded 135,954 calls last...

Holbrook Regional Emergency Communications Center dispatchers are asking potential patients several questions to determine if they could be suffering from the novel coronavirus, according to Director Steve Hooke. They are asking all callers who report a medical...

To limit potential exposure and transmission of the coronavirus, deputies and detectives may ask residents to step outside of their homes if possible. The Volusia County Sheriff’s Office will modify the way it responds to calls for service as a precaution to limit the...

Rutherford County Mayor Bill Ketron fired Public Safety Director Kevin Lauer on Monday for philosophical differences, records suggest. A human resource document said Lauer lost his job as Rutherford's first public safety director because of a...

JOHNSON COUNTY, KS (KCTV) - Inside the Johnson County Emergency Communications Center, some dispatchers are handling calls for law enforcement which would include calls like a robbery or a shooting. Others are answering calls for fire and medical needs. The...

SALT LAKE CITY – (ABC4 News) One of the most convenient ways to get to and from home, work, school or even a night out is a rideshare. While the convenience is nice, there’s also a slight chance you could run into a scary situation. To enhance the safety for both...

New information has been released on plans to build a Public Safety Complex in Elkhart. The city has rejected the former Bayer plant as the place to build its new public safety complex, which will house four different public safety departments. It will combine...

As we continue to monitor the Coronavirus (COVID-19) situation both globally and here at home, we have prepared a web-based resource with answers to frequently asked questions. We will continue to update this resource with additional information as it becomes...

FORT LAUDERDALE, FL – The women of the Broward Sheriff’s Office will educate women of all ages about the advantages of a career in public safety during the Women in Public Safety Symposium. The event will take place from 9 a.m. – 12 p.m. on March 14 at the Broward...

While no confirmed cases of COVID-19 have yet been reported in Santa Clarita, local law enforcement officials and first responders are taking steps to mitigate potential exposure. Los Angeles County Sheriff’s Department Following a press conference held by Los Angeles...

lace like the new Joint Communications Center at the Columbus Airport isn't something built overnight. It takes people working together to make a common cause a reality. In this instance, it took a massive undertaking from both the City of Columbus and Platte County....

MANSFIELD - The Richland County Commissioners took major steps Tuesday to upgrade the county’s 30-year-old emergency communications system and remodel the 911 communications center. They also saved $800,000 in estimated costs as part of the process. Commissioners...

[...] In other business, commissioners approved the purchase of new computers, monitors and additional cords and mounts for the Lyon County Emergency Communications Center for a total of $18,296.07... READ MORE

6 hours ago   (1 Comments)Posted by: Chris NussmanNENA: The 9-1-1 Association is proud to announce the commencement of planning for the first trans-continental interoperability testing event for next-generation NG9-1-1 and NG112 emergency calling.
This event will be realized through the union of NENA’s ninth Industry Collaboration Event (ICE 9) with the European Telecommunications Standards Institute’s (ETSI) and European Emergency Number Association’s (EENA) fourth NG112 PlugTest. This event will be volunteer driven, with charter, objectives, test scenarios and findings developed through NENA’s ICE planning and steering committees, ETSI and EENA. NENA’s ICE 9 coordination will be led by Chair Brooks Shannon of RapidDeploy and Vice-Chair Bill Roche from Mission Critical Partners.
The ICE 9 + NG112 PlugTest 4 event will focus on international and global interoperability testing through jointly sponsored tests between NENA and ETSI/EENA. This event will cover a variety of scenarios including:
ESInet / NGCS Interoperability testing between US and European environments, with lab-to-lab testing taking place between the NENA ICE 9 lab and the ETSI PlugTest 4 lab;
Voice communications interoperability NG9-1-1 and NG112 core services;
Testing of international peering scenarios and data interchange challenges/issues;
Internet of Things (IoT) and automatic/non-interactive emergency calls; and
Initial conformance testing of global implementations compared to normative standards including the NENA i3 family of standards the ETSI EMTEL specification.
“This collaboration is key to improving emergency-calling services worldwide,” says Monica Million, ENP, NENA president. “By working together with our global partners, we can take next-generation emergency-calling services to the next level. Through international events like this, our commercial partners can realize a global economy of scale while our public-safety members can leverage increased vendor competition and a greater diversity of technical solutions when designing and deploying life-saving next-generation 9-1-1 and 112 systems.”
NENA, EENA and ETSI will continue to work through 2020 to plan for the ICE 9 + NG112 Plugtest 4 event. More details about the event, including a call for vendor participation, is forthcoming.

HAMILTON, Ohio (WKRC) - In Butler County, Sheriff Richard Jones is taking every precaution to make sure the coronavirus doesn't spread to inmates or jail staff. Sheriff Richard Jones has increased staffing in the regional emergency communications center and activated...

COVID-19 Resources for 9-1-1 Authorities & PSAPs
4 hours ago   (0 Comments)Posted by: Chris NussmanAs NENA continues to closely monitor the Coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.
NENA’s COVID-19 resource page contains items including PSAP-guidance documents, an EMD protocol, an on-demand webinar, event-planner assistance, health and hygiene best practices, and other resources to support you and your work during this ever-evolving situation. We will continue updating this page with new information as it becomes available.
Do you have or know of other resources that should be posted? If so, you can contact NENA’s Communications Director, Chris Nussman.