While no confirmed cases of COVID-19 have yet been reported in Santa Clarita, local law enforcement officials and first responders are taking steps to mitigate potential exposure. Los Angeles County Sheriff’s Department Following a press conference held by Los Angeles...

lace like the new Joint Communications Center at the Columbus Airport isn't something built overnight. It takes people working together to make a common cause a reality. In this instance, it took a massive undertaking from both the City of Columbus and Platte County....

MANSFIELD - The Richland County Commissioners took major steps Tuesday to upgrade the county’s 30-year-old emergency communications system and remodel the 911 communications center. They also saved $800,000 in estimated costs as part of the process. Commissioners...

[...] In other business, commissioners approved the purchase of new computers, monitors and additional cords and mounts for the Lyon County Emergency Communications Center for a total of $18,296.07... READ MORE

6 hours ago   (1 Comments)Posted by: Chris NussmanNENA: The 9-1-1 Association is proud to announce the commencement of planning for the first trans-continental interoperability testing event for next-generation NG9-1-1 and NG112 emergency calling.
This event will be realized through the union of NENA’s ninth Industry Collaboration Event (ICE 9) with the European Telecommunications Standards Institute’s (ETSI) and European Emergency Number Association’s (EENA) fourth NG112 PlugTest. This event will be volunteer driven, with charter, objectives, test scenarios and findings developed through NENA’s ICE planning and steering committees, ETSI and EENA. NENA’s ICE 9 coordination will be led by Chair Brooks Shannon of RapidDeploy and Vice-Chair Bill Roche from Mission Critical Partners.
The ICE 9 + NG112 PlugTest 4 event will focus on international and global interoperability testing through jointly sponsored tests between NENA and ETSI/EENA. This event will cover a variety of scenarios including:
ESInet / NGCS Interoperability testing between US and European environments, with lab-to-lab testing taking place between the NENA ICE 9 lab and the ETSI PlugTest 4 lab;
Voice communications interoperability NG9-1-1 and NG112 core services;
Testing of international peering scenarios and data interchange challenges/issues;
Internet of Things (IoT) and automatic/non-interactive emergency calls; and
Initial conformance testing of global implementations compared to normative standards including the NENA i3 family of standards the ETSI EMTEL specification.
“This collaboration is key to improving emergency-calling services worldwide,” says Monica Million, ENP, NENA president. “By working together with our global partners, we can take next-generation emergency-calling services to the next level. Through international events like this, our commercial partners can realize a global economy of scale while our public-safety members can leverage increased vendor competition and a greater diversity of technical solutions when designing and deploying life-saving next-generation 9-1-1 and 112 systems.”
NENA, EENA and ETSI will continue to work through 2020 to plan for the ICE 9 + NG112 Plugtest 4 event. More details about the event, including a call for vendor participation, is forthcoming.

HAMILTON, Ohio (WKRC) - In Butler County, Sheriff Richard Jones is taking every precaution to make sure the coronavirus doesn't spread to inmates or jail staff. Sheriff Richard Jones has increased staffing in the regional emergency communications center and activated...

COVID-19 Resources for 9-1-1 Authorities & PSAPs
4 hours ago   (0 Comments)Posted by: Chris NussmanAs NENA continues to closely monitor the Coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.
NENA’s COVID-19 resource page contains items including PSAP-guidance documents, an EMD protocol, an on-demand webinar, event-planner assistance, health and hygiene best practices, and other resources to support you and your work during this ever-evolving situation. We will continue updating this page with new information as it becomes available.
Do you have or know of other resources that should be posted? If so, you can contact NENA’s Communications Director, Chris Nussman.

More than two years after the 2018 attack at Broward County’s Marjory Stoneman Douglas High School, the Florida Legislature has approved a measure requiring a mobile panic alert system in all public and charter schools. The legislation now goes to Gov. Ron...

BOISE, Idaho — Uber riders and drivers in Idaho will now be able to text 9-1-1 from Uber’s new in-app emergency button starting Tuesday. The feature is available everywhere in the state except Canyon and Latah Counties where the Text to 9-1-1 is not currently...

COLORADO SPRINGS — "It does meet the criteria for Corona,” An attention getting communication from a police scanner. Radio communication between first responders in Colorado Springs saying they need to use the newly added Corona Virus protocol. The protocol is an...

RICHMOND, British Columbia — After months of intermittent bargaining that ended up going to interest arbitration last fall, B.C.’s emergency dispatchers have a new four-year collective agreement with E-Comm that improves staffing and working conditions while building...

A Casper mother named Griselda had taught her eight-year-old daughter, Delilah, what to do if an emergency arose, and those talks paid off at 5:46 p.m. Feb. 9, according to a news release from the Casper Police Department. Delilah found her mother apparently...

CINCINNATI (WKRC) - Local 12 now has the 911 call that led to the suspension of a 911 operator following her refusal to send help to a dying man. The call came into the Cincinnati Emergency Communications Center earlier in March from an apartment building in...

CINCINNATI (WKRC) - Local 12 now has the 911 call that led to the suspension of a 911 operator following her refusal to send help to a dying man. READ MORE

JACKSON, Wyo. — A task force assigned to present solutions to a near-crisis shortage of staffing at the Sheriff’s Office Dispatch Center met with elected officials Monday to explore options. READ MORE

Some 911 systems across the country were designed before the use of cell phones and the outdated technology makes some centers unable to accurately pinpoint a caller's location. To see video READ MORE

A total of 19 law enforcement dispatchers graduated Friday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training (DOCJT), including Anthony W. Christie, who works at the Whitley County E-911 Communications Center. The...

CEDAR RAPIDS, Iowa (KCRG) Cedar Rapids has started initiating several plans to prepare for the potential spread of COVID-19. Local emergency responders say they’ve started enhanced screening as a precaution. "Every 911 call that comes into the dispatch that is medical...

“911, what’s your emergency?” The emergency in this case is at the Citrus County Sheriff’s Office Communications Center where there is a shortage of communication officers, officials say. The trend is nationwide says April Heinze with the National Emergency Number...