This is National Public Safety Telecommunications Week, and the spotlight is on the Missoula County 9-1-1 call center. 9-1-1 Manager Sherry Odlin provides details about her agency. “We currently have 23 dispatchers working,” said Odlin. “Four of those are our leads...

CASPER, Wyo. — The Casper Police Department awarded telecommunicators working at the Casper-Natrona Public Safety Communication Center for outstanding work in responding to 911 calls in 2019 during their annual awards ceremony in February. April 12-18 is “National...

The Marshall County public safety communication project took center stage during an open dialogue at the regular Tuesday Marshall County Board of Supervisors meeting. Brad Pfantz, the fire chief of the State Center Fire Department, was involved in the dialogue...

“It’s kind of like being the Secret Santa. You don’t know them and they don’t know you, but you know you’ve made a difference,” said Alicia Gallegos of her job as a dispatcher for San Juan County Public Safety. Dispatchers serve a vital role in providing emergency...

COLUMBIA COUNTY — Local dispatchers are being recognized for their contributions to emergency response during National Public Safety Telecommunicators Week, April 12-18. Calls to Columbia County 911 are answered in Hudson. The 24-hour department of 11 dispatchers, led...

From fires to domestic disputes to car crashes, 911 dispatchers are the calm voice that guide people through every type of emergency and send the proper first responders to help. But, these dispatchers are dealing with something new: a pandemic.  "It's...

LAPEER — The State 911 Committee (SNC) gives tribute to Lapeer County Central Dispatch and Michigan telecommunicators and their vital contributions to public safety. In 1991, Congress designated the second week in April, this year April 12-18 as National Public...

Providing vital information and resources to frontline professionals, 911 dispatchers also importantly provide a single point of contact for people seeking immediate relief in an emergency. They are the first, first responders. In recognition of those who answer...

PHOENIX (3TV/CBS 5) -- From protecting officers in a pandemic to handling some of the most tragic emergency calls, dispatchers are taking on a unique role in public safety. This week is National Public Safety Telecommunications week celebrating dispatchers and...

It’s National Telecommunicators Week and the job of a dispatcher isn’t for everyone. Matt Roberts has been a dispatcher for the Greene County Sheriff’s Office since 2009. He tells Raccoon Valley Radio there are several responsibilities, including paging out law...

The employees of the Missouri State Highway Patrol are proud to join in recognizing the dedication of patrol communications personnel as well as other public safety communications professionals throughout Missouri, states a press release "These professionals are to be...

They are the first voice heard when calling for help. The 911 telecommunicators answer every call and act accordingly for the Freeport Police and Stephenson County Sheriff’s departments and do it all with extreme professionalism no matter the situation. They don’t...

The Iowa Chapter of Association of Public Safety Communications Officials (APCO) has awarded Winnebago County Communications dispatcher Ashley Egesdal 2019-2020 Telecommunicator of the Year. Ashley was nominated for her excellence in handling the multiple injury...

If you ask the women and men who answer nearly 250 million calls to 911 each year about their remarkable work, they’ll probably tell you they’re just doing their job. But the truth is they’re helping to save many lives every day. That’s why, for nearly 40 years,...

Long hours, chaos and stress are some of the defining characteristics of a dispatcher’s daily job. For the most part, these individuals remain behind the scenes at computer monitors but this week they are being recognized for their hard work and dedication. National...

A Murray County 911 dispatcher who was fired for illegally tracing a vehicle license plate number while on duty pleaded guilty to felony computer invasion of privacy in Superior Court on Wednesday. Billie Jane Allen, 33, of 356 W. Walnut St., was arrested on June 15,...

With the introduction of texting to Loudon County E-911 Center, residents have another way to get help in an emergency. “The state of Tennessee has been working on the Next Generation 9-1-1 platform, which will allow 911 districts to receive text messages, eventually...

LAS VEGAS (KLAS) — Parts of Las Vegas will be shining gold this week to honor local telecommunicators, also known as dispatchers, during National Public Safety Telecommunicators Week. This week, from April 12-18, Las Vegas City Hall and lights on Main Street in...

LAURINBURG — Tele-communicators, also known as 911 operators, are often the unsung heroes and the “man behind the curtain.” However, the Scotland County Board of Commissioners has set out to change that. At its last meeting on April 6, the board made a resolution...