Comm Center News
Loudoun County Changes Emergency Response Policy After Teen Drowns (MD)
Although the calls went to both Loudoun and Montgomery counties, and Thomas was in Virginia waters, only Montgomery County Fire and Rescue was dispatched. "Clearly there was a jurisdiction issue between Maryland and Virginia — and when you're on the phone with 911,...
Employee at Alachua County Sheriff’s office recognized for work saving sexual abuse survivor (FL)
An employee at the Alachua County Sheriff’s office is being honored for her working rescuing a sexual abuse survivor. The sheriff’s office named Cherie Muse as its 2019 employee of the year. Muse earned the award after the telecommunicator received a text from a...
Richland County commissioners OK additional $83,000 for 9-1-1 center relocation, upgrade (OH)
MANSFIELD -- Richland County commissioners on Tuesday approved up to an additional $83,000 for alterations to a project to upgrade, renovate and relocate aspects of the sheriff's department -- including the 9-1-1 dispatch center -- within the Peoples Community Center....
Hawkins Co. Public Safety Committee votes to spend up to $30,000 to fix failing 911 communications system (TN)
HAWKINS COUNTY, Tenn. (WJHL) — Hawkins county’s public safety committee took a long-awaited step to get the county back on track after a system failure where the towers linking the emergency communications system failed at the end of last year. That system is made up...
Awareness campaign aims to alleviate unnecessary fears about calling 9-1-1 in pandemic
As new COVID-19 cases continue to rise in 22 states and strain emergency departments nationwide, the Centers for Disease Control and Prevention (CDC) Morbidity and Mortality Weekly Report (MMWR) suggest ER visits in April were down 42% across the country compared to...
New NENA President Promises Strong Leadership in a Changing World
New NENA President Promises Strong Leadership in a Changing World
35 minutes ago (0 Comments)Posted by: Chris NussmanThe new president of America’s leading 9-1-1 organization brings decades of leadership and front-line experience to the role.
Gary Bell, ENP – Director of Emergency Preparedness for Waukesha County, Wisconsin – was sworn in on June 17 as President of NENA: The 9-1-1 Association’s Board of Directors. He now leads the organization’s nearly 16,000 members in efforts to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.
Watch the on-demand replay of the installation ceremony and President Bell’s remarks here.
After taking the oath of office, Mr. Bell promised that the organization would help the 9-1-1 community meet the challenges of the day. “We live in difficult times, and we must be nimble and responsive to our members and to the public we serve,” he said. “Recent events have shone a bright spotlight on the importance of 9-1-1 professionals.”
Further, Bell pledged to remain focused on the organization’s key initiatives and priorities, including standards development; training and certification; wellness and resiliency; and the classification of 9-1-1 as a protective-service occupation. “It is long overdue that 9-1-1 be recognized as the fourth public-safety discipline, alongside law enforcement, fire, and EMS,” he said.
A second-generation dispatcher, Bell has worked in 9-1-1 for nearly three decades. His public-safety career includes service as a 9-1-1 telecommunicator, communications training officer, supervisor, and manager. In his current position, he oversees communications, emergency management, and radio services for a populous county in southeast Wisconsin.
Prior to his election as Second Vice President in 2018 and subsequent ascension to First Vice President and now President, Bell served on the NENA board as North Central Region Director. He is a Past President of the Wisconsin chapter of the Association of Public-Safety Communications Officials-International (APCO) and previously served on the NENA Institute Board, the body charged with overseeing the Emergency Number Professional (ENP) certification program.
In addition to Bell, nine other members of NENA’s Board of Directors were sworn in during the ceremony: Immediate Past President, Monica Million, ENP; Northeastern Director, Erin Malloy, ENP; Private Sector Director, Karin Marquez, ENP; Canadian Director, Holly Barkwell, ENP; Western Director, Bruce Romero, ENP; North Central Director, Daryl Ostendorf, ENP; Southeastern Director, Cassie Lowery, ENP; First Vice President, Jennifer White, ENP; and Second Vice President, Laurie Anderson, ENP.
‘Demanding answers’: FCC launching investigation after widespread T-Mobile outages, chairman says
T-Mobile customers across the United States reported network outages that rendered them unable to make phone calls or access the internet on Monday. Other wireless carriers said the outages were disrupting connections for their customers when they tried to call...
Sheriff’s employee suspended for Facebook posts (FL)
A civilian Alachua County sheriff’s employee has been suspended with pay and is under internal investigation because of some posts she made on Facebook. Ashley Mauger, who works in the Combined Communications Center, responded Monday night to two women who had posted...
City denies Police Department told not to respond to protesters (VA)
From the City of Fredericksburg: This weekend’s protest/demonstrations were supported by the City, and monitored by our Police Department. Officers worked to stage one block from the protests to help divert traffic while protesters exercised their First Amendment...
Legislation putting panic alarms in schools ready for Governor’s signature (FL)
Legislation requiring a mobile panic alert system in all public and charter schools is now ready for the Governor’s signature after being formally presented to Gov. Ron DeSantis Tuesday. The Legislature approved the measure in early March, just...
Delta County 9-1-1 millage levy hiked (MI)
ESCANABA — Delta County’s 911 Authority millage will be levied at its full rate of 0.75 mills ($0.75 per $1,000 of taxable value). The increase was approved by the Delta County Board of Commissioners during a meeting Tuesday. According to Delta County Central Dispatch...
St. Paul launching its own downtown improvement district [including a communications center] — with some big properties missing (MN)
Downtown business leaders in St. Paul are drafting plans for a downtown improvement district similar to the one used in Minneapolis, which features teams of on-the-street ambassadors and a public-safety communications center. But the way the district is drawn largely...
#LOCAL HEROES: Sweetwater County COVID-19 Emergency Operations Center (WY)
The Sweetwater County COVID-19 Emergency Operations Center was a prime example of banding together to help keep the people of Sweetwater County informed about the COVID-19 Coronavirus. In early March, Sweetwater County Public Health, Sweetwater County Health Officer...
Committee Advances Bill Making False 9-1-1 Calls & Police Reports Intended to Intimidate Others on Basis of Race a Crime (NJ)
(TRENTON) – In response to ongoing examples of people making false accusations against black Americans in an effort to threaten them, four Assembly Democrats sponsor a bill that would make it a crime to call 9-1-1, file a police report or incriminate someone under...
When panic set in, this 9-1-1 operator was a mother’s lifeline (WA)
MARYSVILLE, Wash. — It was almost bedtime when a strange noise told Nya Palek something was wrong. “It was a noise that caught my attention. I knew somebody needed my help in the house.” That ‘somebody’ was her son, 6’7” high school senior, Lul Palek. The otherwise...
911 dispatcher spoke to her supervisor about concerns over cops’ behavior at George Floyd arrest (MN)
A 911 dispatcher who watched George Floyd‘s arrest in real-time spoke to her supervisor over concerns regarding the four officers’ behavior at the scene. In audio released Monday the unidentified woman tells her boss: ‘I don’t know, you can call me a...
JCCD to create memorial following the passing of Records Clerk and TAC Douglas Butland (MO)
WARRENSBURG — Johnson County Central Dispatch lost a valued member of its team with the passing of Records Clerk and Terminal Agency Coordinator (TAC) Douglas Butland, 62, the morning of Monday, June 8. Butland was initially hired for a telecommunicator position at...
UMW announces creation of “Police Community Advisory Panel” (VA)
University of Mary Washington President Troy Paino has announced the creation of an advisory panel tasked with reviewing the campus police response to the May 31 protests in downtown Fredericksburg. “The UMW Officers were there to protect the Fredericksburg Police...
Stable Form Notices: Monitoring & Managing NG9-1-1 Info Doc | IoT & Apps Info Doc
1 hour ago (0 Comments)Posted by: Chris NussmanHaving adjudicated all comments, the NENA Managing & Monitoring NG9‑1‑1 Information Document is now considered “stable.” Per NENA IPR & Antitrust Policy, Section 4.5.1 “Stable Form Notice” is being issued and is shown below.4.5 Declarations during ReviewWhen any Deliverable is in stable form, but before it undergoes review by the NENA Process Review Committee, the Committee Resource Manager shall send a Stable Form Notice to all NENA Development Group participants giving notice of a deadline, at least thirty (30) days from the date of the announcement, by which all Patent Holders with respect to the Deliverable must submit a completed copy of the Licensing Declaration Form in Annex B to the Committee Resource Manager. All Stable Form Notices shall also be posted to the Committee Management Website.Once the 30 days have passed, the document will go to the Process Review Committee for approval.Stable Form NoticeBackgroundThe NENA Intellectual Property Rights (“IPR”) & Antitrust Policy, available at http://www.nena.org/IPR, requires Participants in NENA Committees to disclose certain Patent IPRs during the process of developing a Deliverable such as a Technical or Operations Standard Document (i.e., any Standard). After receiving this notice, all Patent Holders have 30 days in which to submit a Licensing Declaration Form.NoticeThe Deliverable listed below has reached stable form and will be submitted to the NENA Process Review Committee in 30 days. Any and all Participants who hold Patent IPRs which may be implicated by the Normative Requirements of this Deliverable must submit a Licensing Declaration Form to the Committee Resource Manager within that time.Deliverable InformationTitle: NENA Managing & Monitoring NG9‑1‑1 Information DocumentDocument Number: NENA-INF-040.1-2020URL: https://dev.nena.org/higherlogic/ws/public/document?document_id=19307&wg_id=a00974df-fbab-49b7-b015-e33f9f93dbe6Date of Notice: June 16, 2020Submission Deadline: July 17, 2020NENA Intellectual Property Rights Policy – Annex C – Stable Form NoticeHaving adjudicated all comments, the NENA Impact of IoT Devices and Emergency Calling Applications Information Document is now considered “stable.” Per NENA IPR & Antitrust Policy, Section 4.5.1 “Stable Form Notice” is being issued and is shown below.4.5 Declarations during ReviewWhen any Deliverable is in stable form, but before it undergoes review by the NENA Process Review Committee, the Committee Resource Manager shall send a Stable Form Notice to all NENA Development Group participants giving notice of a deadline, at least thirty (30) days from the date of the announcement, by which all Patent Holders with respect to the Deliverable must submit a completed copy of the Licensing Declaration Form in Annex B to the Committee Resource Manager. All Stable Form Notices shall also be posted to the Committee Management Website.Once the 30 days have passed, the document will go to the Process Review Committee for approval.Stable Form NoticeBackgroundThe NENA Intellectual Property Rights (“IPR”) & Antitrust Policy, available at http://www.nena.org/IPR, requires Participants in NENA Committees to disclose certain Patent IPRs during the process of developing a Deliverable such as a Technical or Operations Standard Document (i.e., any Standard). After receiving this notice, all Patent Holders have 30 days in which to submit a Licensing Declaration Form.NoticeThe Deliverable listed below has reached stable form and will be submitted to the NENA Process Review Committee in 30 days. Any and all Participants who hold Patent IPRs which may be implicated by the Normative Requirements of this Deliverable must submit a Licensing Declaration Form to the Committee Resource Manager within that time.Deliverable InformationTitle: NENA Impact of IoT Devices and Emergency Calling Applications Information DocumentDocument Number: NENA-INF-030.1-2020URL: https://dev.nena.org/higherlogic/ws/public/document?document_id=19309&wg_id=097528c0-b7bd-44b5-b23b-eff306f87919Date of Notice: June 16, 2020Submission Deadline: July 17, 2020NENA Intellectual Property Rights Policy – Annex C – Stable Form Notice
These 911 Emergency Dispatchers Are Ready to Defund the Police
For the past six and a half years, James, a military veteran in his thirties, has spent his days in a 911 call center on the East Coast, counseling strangers during some of the worst moments of their lives. “I like helping people and I’m good at what I do,” he told...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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