Comm Center News

Westerville (Ohio) Becomes the 70th Emergency Communications Center to Implement ASAP

The City of Westerville OH Communications Division is the 70th ECC in the United States to implement the Automated Secure Alarm Protocol (ASAP) and the 5th ECC in the state of Ohio to implement ASAP. Westerville went live with Vector Security, Rapid Response, Affiliated Monitoring, Amherst Alarm, AT&T Digital Life, Guardian Protection, Brinks Home Security, National Monitoring Center, Protection One, Security Central, Tyco (Johnson Controls), and Vivint on Wednesday, June 3. ADT is expected to go-live with Westerville in the upcoming weeks.
“The implementation of the ASAP to PSAP protocol within the City of Westerville ECC provides the Communications employees with another avenue to more efficiently and expediently dispatch Fire and Police responders to alarm calls involving both businesses and residences within Westerville”, said Holly Wayt, Westerville Communications Division’s Communications Manager. “We are truly excited about bringing this advancement in service to our community; increasing our ability to assist in saving lives and protecting property by decreasing the amount of time it takes to respond to and subsequently dispatch in progress alarm calls.”

Branch County: Board faces 911 dispatcher crisis (MI)

BRANCH COUNTY — The 911 Central Dispatch board promised a special meeting next week to try to address a continuing crisis in staffing. This came after six-year dispatcher David Houvener read a letter to the board about lack of people to man the 24-hour-per-day,...

NIST Promotes Augmented Reality for First Responders

Augmented reality technology is becoming more popular in the public safety community. For example, fire departments are starting to test out AR helmets and masks to enhance firefighters' situational awareness. Augmented reality — in which digital information is...

Public Safety Advocate: LMR and FirstNet Attributes

I recently received an email from someone in the industry I know and have worked with on several occasions. He asked if I had ever put together a comparison of Land Mobile Radio (LMR) services with FirstNet/LTE services and networks. Looking back in my archives, I found I have touched on their similarities and differences over the past four or five years but I have never presented a detailed, side-by-side listing of their attributes. For this week’s Advocate I have organized these into one document but I won’t call it a “comparison” since I believe both LMR and LTE networks are and will be required in the public-safety environment for a long time to come. 
This compilation of attributes is not about choosing LMR over FirstNet or FirstNet over LMR. It represents an effort to highlight their advantages and illustrate how public safety benefits when they are used together. I view LMR as the lifeline for public safety and FirstNet as the communications tool that provides those in the field with information about incidents they are responding to, what to expect, what resources are available, and much more in the way of data, videos, and location-based services. An agency that chooses both LMR and FirstNet is one that recognizes that the sum of the two networks is not two, it is more like ten, and if the LMR and FirstNet networks are interconnected at least for Push-To-Talk (PTT), the combined value is even greater. Finally, while I don’t agree with use of the term “mission-critical,” having both networks available to public safety does add redundancy for voice and the combination provides the best public-safety-grade communications available today.
LMR and FirstNet Attributes
NETWORK
PUBLIC SAFETY LAND MOBILE RADIO
FIRSTNET (BUILT WITH AT&T)
 
 
 
Coverage
Local, Regional, Statewide
U.S. Nationwide plus Territories
Type of Information
Push-to-Talk Voice: Analog, P25 Conventional, P25 Trunked (some data)
Dial-Up Voice, Push-to-Talk, Text, Photos, Data, Video
Devices
Mobile, Handheld LMR Devices
Smartphones, Tablets, Mobile Routers
Spectrum 
Low-band, VHF, UHF, T-Band, 700-800
LTE Band 14, All LTE/5G AT&T Spectrum
System Types
Simplex, Repeater, Simulcast, Trunking
LTE Broadband 
PTT Systems
Common but by Technology
At Present, 7 Vendors (1 MCPTT)
Interoperability
Depends on Spectrum/Technology
Basic Network Yes, PTT and Apps Not Yet (see Notes)
Device Tx Power
Mobile: 50-100 Watts, Handheld 2-5 Watts, External Antennas
Basic: 250 Mw (1/4-Watt) Built-In Antennas, Band 14 Only 1.25 Watts
Rx-Tx Matching
Good, may require Satellite Receivers 
Network Matched Very Well
In-Building Coverage
Good to first wall, many buildings have Distributed Antenna Systems 
Good to first wall, Inbuilding Build-Out in Progress
Handheld Battery Life
Normally One 8-Hour Shift+, Removable and Replaceable Batteries. Rapid Charging Available
Very Good, Well More than a Shift, Removable Batteries from only a Few Vendors. Fast Charge Available
Voice Security(see notes)
Poor on Analog, Better on P25 Conventional, Better on P25 Trunked
FirstNet Fully Encrypted, Secondary Encryption Available as Needed
Site Hardening
Most Sites Hardened
Sites Hardened as Deployed
Power Back-Up
Batteries and Generators Are Common
Prime Sites, Yes, Others as Needed
Backhaul 
Radio, T-1 Copper, Microwave, Fiber
Fiber/Microwave, Satellite in Rural Areas
Network Resilience
Several Layers of Degradation Ending with Simplex
Vulnerable to Site Failure but Designed for Site Overlap, No Simplex 
Failure Recovery
Most Do Not Have Back-Up Systems to Replace Failed Sites
FirstNet Deploys Cells on Wheels, In Air, and Other Devices to Restore Service
Investment Required
Buy and Own System and Devices, Pay for Repairs
FirstNet: System Provided; Device Pricing Varies with Device Type
Network Core
Analog FM – None
Multiple-Redundant Cores
 
P25 Conventional – None
 
 
P25 Trunked – One Central Core OR
 
 
Cores Located at Each Site
 
 Range Extension
  Vehicular Repeaters (AKA Pac-Rat)   
 Vehicle router using Wi-Fi to devices, High Power on Band 14 only
Notes: 
A number of items do not lend themselves to charts very well, and I did not delve into detailed technology specifications for the various networks as this column is intended to highlight operational similarities and differences. 
There have been recent reports of public-safety LMR disruptions allegedly by protesters. Chicago reported its LMR system was available on the Internet (receive-only) as are most non-encrypted LMR systems, but CBS Chicago reported that radio channels were also being disrupted by music on the channels. This, of course, is a violation of Federal Communications Commission (FCC) rules but it is very difficult to identify those responsible in time to take action. Some Chicago PD personnel were told to use PTT over cellular, which, I believe, means FirstNet since Chicago PD is a FirstNet subscriber. 
It is interesting that while working on this Advocate I received a comment to last week’s off-network column regarding my remarks about security: “Great column as always! I suggest that you tread lightly when you imply FirstNet has the ability to provide ‘secure’ communications. There is the RAN side. Private, yes. However, the subscriber unit uses channelized FDMA to talk-in and the emission can be ‘noticed’ within a local radius. There are techniques to be truly secure, just not in LTE or P25.” This is good advice and I strongly believe in additional security measures for both voice and data on all public-safety networks. 
My last note is a reiteration of something I have been saying all along. The FirstNet network meets the first and most important purpose of the law Congress passed in 2012. It is a Nationwide Broadband Public-Safety Network (NPSBN). Any public-safety agency or personnel with a FirstNet subscription has access to the network regardless of where they happen to be in the United States. What is left to accomplish has more to do with the operational side of nationwide interoperability than it does with the network which is, for the most part, fully operational and far ahead of schedule. 
I am confident the remaining issues will be addressed going forward. These issues include the following: Today there are seven different PTT vendors’ applications available to FirstNet users. The newest is the FirstNet PTT system that is based on and meets the 3GPP Mission-Critical Push-To-Talk (MCPTT) standard. Though three are fully interoperable with each other, there will still be instances during multi-agency incidents when everyone responding may not be able to use PTT over FirstNet because of a lack of full interoperability. This is also true today for many data and video applications used by individual departments and it will be difficult establish a common set of standards for their interoperability. While this is the ultimate goal, it cannot be to the detriment of an agency’s own preferences. Some very intelligent people are addressing this issue and I suspect we will be seeing a relentless movement toward better interoperability. 
The reported interference on Chicago PD’s LMR network and moving users to cellular PTT should be of interest to other departments, especially those still using analog FM or unencrypted digital communications technologies. This strengthens the case for FirstNet—not to replace LMR systems but to augment them. In times of protests or other major events, there is always a chance someone outside public safety will try to interfere with communications. Being able to move PTT activities from LMR PTT to FirstNet during such times makes sense and it provides broader access to agencies reporting to the incident. 
The chart above is not a complete assessment of the two sets of technologies and, as stated, it is not designed to be an either/or chart. Rather, it is designed to show the strengths of each network and reinforce the wisdom of using both LMR and FirstNet. FirstNet provides a level of interoperability among agencies including most federal agencies that are called on to assist in an incident. Access to both networks and, ideally, being able to cross-connect them for PTT services when and as needed, ups communications redundancy and comes closer to a public-safety-grade communications system. 
FirstNet Authority Board of Directors Meeting
The next FirstNet Authority Board of Directors meeting will be held June 17, 2020, from 11:00 a.m. to 1:00 p.m. EDT. This meeting will be conducted via teleconference and open to the public, and it will include committee reports as well as board items and actions. Following FirstNet Authority meetings is a good way to stay current with The Authority, which is responsible for FirstNet, the FirstNet contract with AT&T, and what the future holds for FirstNet. Details for the call-in can be found by following this link.
Winding Down
It seems we have been hit with so many issues right now that involve the public-safety community I have to wonder if any of you are getting any sleep or down time. We are dealing with a nationwide pandemic and nationwide protests that now seem to be peaceful and hopefully will stay that way. A tropical storm is dumping rain, there is lots of rain in the southern part of the U.S., tornadoes continue to pop up, the wildland fire season has started ahead of last year, and the National Weather Service is telling us this could be a bad hurricane season. 
It is encouraging that LMR and FirstNet systems are up and operating, there are back-up capabilities in place that can be tapped when needed, and there are and will continue to be personnel on the ground to help manage the needs of the public-safety community during all this. We will soon learn about new devices that will include both LMR and FirstNet capabilities and some that will feature new and exciting uses of Bluetooth for better coordination of LMR and FirstNet devices. The IWCE conference that was rescheduled for August in Las Vegas has been changed to a virtual conference but I hope many of the vendors will still take part and show us their new devices. So far, the APCO show is still scheduled to be a traditional conference in Orlando. 
The one thing we know for certain is that nothing is certain. This means we need to continue to be prepared for whatever is thrown our way and get past any obstacles. One of the most important tools we have for making our way back to some semblance of normal is an even more solid set of communications systems. However, we need Congress to move toward funding Next-Generation 9-1-1 (NG911), which I believe is the missing link in providing public safety with information they need when responding. NG911 is imperative to FirstNet and LMR will remain part of the equation for a very long time. The ultimate goal is to better prepare those running into harm’s way with the information and tools they need. 
Until next week…
Andrew M. Seybold©2020, Andrew Seybold, Inc.

See Your New NENA Board Sworn In on June 17

Each June, a new NENA Board of Directors is sworn in to help lead the association?s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy. Because the NENA 2020 Conference & Expo was moved from June to September, this year’s board installation ceremony will be conducted via Zoom. Please sign up now and join us for this first-of-its-kind event to see your new board assume office and hear remarks from your new NENA President, Gary Bell, ENP, about his priorities for the year.
Can’t attend on the 17th? The event will be available on NENA’s YouTube channel after the live broadcast.

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


REGISTER

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