Comm Center News
Casper-Natrona County Public Safety Communications Center reminds community about online emergency forms (WY)
CASPER, Wyo. (Wyoming News Now) Casper-Natrona County Public Safety Communications Center wants to remind the community about two forms that help first responders. One of the forms is for community members with disabilities or members who are caretakers for them....
9-1-1 working group appointed (AK)
Eleven people representing rural and urban emergency entities, and the Alaska Legislature have been appointed to a working group to make recommendations on a proposal to centralize the state’s 9-1-1 response center. The 9-1-1 and Dispatch Consolidation Working Group...
Ladies and gentlemen, welcome to the ROCCC (MA)
After months of construction and even more months of planning, the new Regional Old Colony Communications Center opened its doors on June 10. The expanded center, paid for with state grants, will provide 911 dispatch services for Dubxury, Halifax, Plympton, Rochester...
2019 American Heart Association Focused Update on Systems of Care: Dispatcher-Assisted Cardiopulmonary Resuscitation and Cardiac Arrest Centers
Survival after out-of-hospital cardiac arrest requires an integrated system of care (chain of survival) between the community elements responding to an event and the healthcare professionals who continue to care for and transport the patient for appropriate...
County Commissioners Approve 2 -Year Contract With 9-1-1 Dispatchers (OR)
BEND, OR -- The Deschutes County Commissioners have approved a new, two-year labor contract with 9-1-1 dispatchers. The agreement takes effect July 1st and continues through June 2022. The contract includes a 2-and-1-half-per cent Cost of Living Adjustment known as...
Some Verizon Wireless customers reporting service issues, to be resolved soon (VA)
HARRISONBURG, Va. (WHSV) - As of Monday night, some Verizon Wireless customers throughout the Shenandoah Valley are experiencing problems with their cell phone service. The Harrisonburg-Rockingham Emergency Communications Center confirmed Verizon Wireless is working...
Spring field, Clark County resume negotiations about combined 9-1-1 dispatch center (OH)
CLARK COUNTY — The City of Springfield and Clark County have come back to the table to talk about both entities taking part in a new combined 9-1-1 dispatch center. The idea has been in the works since the 1990′s, and over the years – negotiations have fallen...
Grand jury released investigation results of Oakland Police Department’s 911 calls response times (CA)
OAKLAND, Calif. (KRON) – On Monday, a grand jury released the results of an investigation into a complaint regarding an East Bay police department’s response time in answering 911 calls. The Oakland police 911 Communications Center is a center in...
Holbrook Regional Emergency Communications Center buries time capsule (MA)
The Holbrook Regional Emergency Communications Center buried a time capsule on June 12 in the HRECC’s new building, to be opened by staff members in 30 years, Director Steve Hooke recently said. Members of the HRECC added items to the time capsule, which then was...
NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
1 hour ago (0 Comments)Posted by: Chris NussmanNENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory of the pandemic, and considering that conference participants would be coming from all over the country and around the world, NENA concluded that cancelling the in-person meeting was the only safe and responsible action.
NENA is working with speakers, sponsors, and industry partners to deliver a virtual event during the week of September 21. Registration information, exact dates, and industry-partner opportunities will be announced soon.
“We are so disappointed to cancel the in-person conference, as it is truly one of the highlights of the year for so many, both professionally and personally,” said NENA’s CEO, Brian Fontes. “But that doesn’t change our dedication to educating our members and improving 9-1-1, thus we look forward to the online event as a new way to connect with and learn from each other during these unprecedented times.”
If you are a #NENA2020 registrant, speaker, or exhibit coordinator, stay tuned for an email containing further event-cancellation details specific to you.
Communications director urges residents to not hesitate to call 911 (NE)
Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain. The best rule of thumb is “don’t wait until it’s too late.” Scotts Bluff County 9-1-1 communications...
New 9-1-1 call technology comes to Virginia (VA)
The Virginia Information Technologies Agency (VITA) announced in a release that its Integrated Services Program (ISP), in coordination with Fairfax County Public Safety, has launched Next Generation 9-1-1. The new NG9-1-1 system is built on an internet network that...
Basic Public Safety Dispatch Academy (CA)
Course Information MVC offers a 120-hour public safety dispatch course in conjunction with the Riverside County Sheriff's Department and POST. This course provides basic training for entry-level law enforcement dispatchers and complaint desk telephone operators....
Borden named director of Williamson County Department of Emergency Communications (TN)
Williamson County has named Operations Manager Kristy Borden as the new director of the Williamson County Department of Emergency Communications. “We are proud to announce Kristy’s new role,” Williamson County Public Safety Director Bill Jorgensen said. “Through her...
Communications center answers more than 25,000 911 calls annually (TN)
As the process of renegotiating the contract between Coffee County and the Coffee County 911 District begins, Communications Center Director Diane Argraves briefed the Coffee County Budget and Finance Committee June 17 about the operations at the center. The...
911 dispatcher disputes city’s claim of no ‘stand down’ policy (OH)
COLUMBUS, Ohio (WSYX/WTTE) — Calls to 911 reveal drivers saying they were surrounded by protesters in downtown Columbus, and they felt threatened. In one call, a dispatcher tells the caller, “we were told by our mayor to stand down.” The calls describe protesters...
Needham gets public safety building update (MA)
NEEDHAM - Town officials recently received a construction update on the $69.95 million public safety facility project. Ken Sargent, one of two managers helping to lead the project, said the original schedule anticipated substantial completion by Dec. 31, 2021. He told...
Text-to-911 Available in Prince Edward (VA)
FARMVILLE – The Farmville Emergency Communications Center is pleased to announce, starting June 9, 2020, they will be able to receive text-to-911 messages from cell phones. Text-to-911 is a great tool for the deaf, hard of hearing, speech impaired, or when...
$2.1M in grant funded awarded to Wisconsin agencies for 911 updates (WI)
MADISON, Wis. (WLUC) - The Office of Emergency Communications (OEC) awarded 24 grant projects totaling $2.1 million in federal funding to local public safety answering points (PSAPs) across Wisconsin. Funding will be used for various projects related to the...
California Introducing Legislation Against Discriminatory 9-1-1 Calls (CA)
proposed California law would make it illegal to make discriminatory 9-1-1 phone calls. Assemblyman Rob Bonta introduced legislation that would make it a hate crime to make a 9-1-1 phone call motivated by another person’s race, religion, sex or any other protected...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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