WoodmenLife and the Franklin County Sheriff’s Office recently recognized Megan Shiner for her commitment to the community. Shiner is a remarkable and extraordinary asset to this department, said Melissa Cundiff, assistant director for the county’s 911 communications...

MANSFIELD - LaWanda Jefferson is retiring Wednesday from a job she loves. Jefferson, 56, has spent the past 31 years working as a dispatcher for the city of Mansfield. She described her demeanor on the air waves as "stern," but most who have heard her dispatching...

The Texas Association of Public Safety Communications Officials (TX APCO) selected the City of Odessa Public Safety Communications Department as the 2019 Telecommunicator Team of the Year for their work during the August 31, 2019 active shooter incident....

FAIRFIELD — The final hurtle for a joint dispatch center with Westport was cleared when the Representative Town Meeting approved the agreement between the two towns. In a Monday night teleconference meeting, the RTM approved the plans unanimously and without...

UTICA, N.Y. -- Oneida County Sheriff's Deputies have arrested a Utica man for allegedly threatening the life of a dispatcher from the Oneida County 911 Center.  65-year-old Mark S. Kozien called the 911 center several times for no legitimate reason, according to the...

Midland County residents will be able to vote on a variety of proposals on the Aug. 4 ballot, including the renewal of the 9‐1‐1 Central Dispatch millage. The four-year millage -- from 2021 until 2024 -- is estimated to raise $2,422,606 in the first year to continue...

AT&T officials said they have expanded on the largest network in North America. From 2017-19, the company invested more than $10 million in its wireless network in Greenville to expand coverage and improve connectivity in more communities. That investment has...

CHULA VISTA, California -- Chula Vista police officers are getting a quicker start on emergencies thanks to new technology that allows 911 calls to be sent directly to computers in their patrol cars. Instead of waiting for a 911 operator to type out their notes and...

NORTH EAST — Lieutenant Mike Kelley of the Crescent Hose Co. navigates the department’s red fire truck along a picturesque stretch of Route 5 as North East Fire Chief Dave Meehl watches the red light on the truck’s mobile communications radio start to glow. A voice...

A longtime employee of the city’s emergency service departments has been appointed to lead a newly created public safety office. Annastasia M. Walker will serve as executive director of the city’s Office of Public Safety Administration, Mayor Lori Lightfoot announced...

Once again, Flathead County voters are being asked to support a ballot measure that will tax property owners to pay for ongoing equipment upgrades at the Flathead Emergency Communications Center known as the 911 center. It’s the third such proposal in six years, and...

Making 911 calls over something that is not an emergency in the United States of America, but the outcome was different for a senior citizen who called 911 to complain that her refrigerator had broken down. Cheryl Nanartonis of Jensen Beach, Florida, was worried would...

A dispatcher, a mom and a police officer together helped save a teenage boy's life in ... They're trying to save her sixteen-year-old son who had a medical emergency while inside riverside homes and stopped breathing I was like god ...

DODGE COUNTY, Wisc., (SPECTRUM NEWS) - Another Wisconsin county is joining a program that helps dispatchers respond faster to emergencies.  It may be surprising to know that if you​ call 911 from a cell phone, dispatchers don’t get a specific location. ...

KALAMAZOO, MI — A question on whether to fund a central public safety communication system and 911 service system through 2029 will appear on all ballots in Kalamazoo County in this year’s Aug. 4 primary election. The Kalamazoo County 911 Millage Proposal asks voters...

Efforts to improve accessibility and coverage of Erie County's Next Generation Public Safety Radio System continues, the Erie County Department of Public Safety announced Friday.  The department, along with first responders in the region, have identified areas in...