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The Texas Association of Public Safety Communications Officials (TX APCO) selected the City of Odessa Public Safety Communications Department as the 2019 Telecommunicator Team of the Year for their work during the August 31, 2019 active shooter incident.

“Telecommunicator of the Year honors a person or team who handled a call or system event with a level of professionalism and efficiency that allowed the first responders on the scene to give the patients the best care possible,” a city press release detailed…

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